Customers frequently highlight punctuality, professional communication, and reasonable pricing, noting that technicians explain processes and use efficient methods that leave carpets dry. The company also provides same-day service for urgent situations. However, low-star reviews cite inconsistent quality control, including instances where technicians skipped areas, left carpets overly wet, or attempted to add mandatory tips to bills, leading to customer dissatisfaction and disputes.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great service!!
Hello Leilani, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Aubrey
Finally!! A carpet cleaning company that got the stains out!! Super nice people. Great job!!
Hello, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Aubrey
A good experience, professional and personable. Updates on arrival time, rugs looked good.
It was a pleasure to service your home Toby! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of Aubrey
Very friendly and courteous
Hello Kyle, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of Aubrey
These guys are SUPER responsive, they got out same day for us in an urgent situation. They also gave us a great education on how to best deal with our dilemma and the carpet looks and smells like new!!
Hello Heidi, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Aubrey
- professional, courteous, on time, worked quickly and efficiently
Hello Mary, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Aubrey
This was our first time using OxiFresh to clean our wall-to-wall carpet, but it definitely won’t be our last. We were extremely impressed with the results on our 26-year-old carpet—it looks almost new again. Although we have our carpet professionally cleaned about every 15 months and have no pets or children, “life happens,” and stains and spills still occur, making the services of a quality carpet cleaning company essential. I’m so glad I found OxiFresh through an online search. The results exceeded our expectations, and I highly recommend them!
It was a pleasure to service your home! We’re so thrilled knowing you love the outcome of your carpet cleaning. We look forward to seeing you for any future services! Thank You, Oxi Fresh of Aubrey
My dogs redecorated our guest room carpet while we were gone for the weekend, and our dog sitter didn’t realize they were doing a renovation back there! Brad was the tech that came out. He was very kind and professional and took care of the carpet in no time. It immediately looks (and smells) so much better. Highly recommend!
Hello Caitlyn, Thank you so much for the 5 star review! We're so happy knowing you love the outcome of the cleaning. Please feel free to give us a call if you ever need any future services! Thank You, Oxi Fresh of Aubrey
Excellent customer service! They deserve 10 stars! From the initial phone call to set up the appointment until they come And clean the carpet! Everybody is extremely friendly! He even helped me move a few things!
Hello, Thank you so much for choosing Oxi Fresh for your carpet cleaning needs! We are thrilled to have provided you with a 5-star service! We look forward to hearing from you in the future! Thank You, Oxi Fresh of Aubrey
Great service. Reasonable price. Highly recommended.
Hello Osato, Thank you for taking the time to leave a 5 star review. We are so happy knowing services provided were up to your satisfaction! Please feel free to give us a call if you ever have any questions or need any future services. Thank You, Oxi Fresh of Aubrey