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P & A Smith Auto Maintenance

4.9 ★★★★★ · 170 Google reviews · 5 photos
Auto repair shop · Cary, NC

P & A Smith Auto Maintenance at a glance

Google reviewers rate P & A Smith Auto Maintenance 4.9 out of 5 based on 170 reviews, with the owner responding to 65% of them. Customers frequently cite honest pricing, clear communication, and efficient diagnostics for various vehicles, including Volvos. However, a small number of low-star reviews criticize the shop for delayed repairs, lack of proactive status updates, and vehicles being unavailable for extended periods.

  • Google rating: 4.9 out of 5 from 170 reviews (96% five-star).
  • Reviews on this page: 170 Google reviews (132 with written comments, 1 with photos).
  • Owner responses: the business replied to 65% of reviews.
  • Most recent review: August 5, 2026.
  • Service: Auto Repair Shop serving Cary, North Carolina.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
170 reviews on Google
5★163
4★4
3★0
2★1
1★2

Reviews from Google, shown as published (original wording, unedited).

Mark SteeleLocal Guide · 327 reviews
★★★★★

Fantastic people, trustworthy and fast, effective diagnosis of tricky symptoms

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
Review from Google · view on Google
Zach McFarlane12 reviews
★★★★★

Great shop, great communication , fair pricing. Wouldn’t take my Volvo or vehicles anywhere else!

  • Services: Steering & suspension repair, General repairs & maintenance, Auto maintenance, Oil change
Review from Google · view on Google
John Faulkner6 reviews
★★★★★

As always the folks at P & A did a great job. Always fast and professional service. Totally recommend P&A!!

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
Response from the owner · 2 years ago

Thank you for your kind words and your support John. We really appreciate your business!

Review from Google · view on Google
Fred S5 reviews
★★★★★

We can't say enough good things about P&A Smith. They are honest, reasonably priced, communicate clearly on any issues before moving ahead with work, and have clearly made sure we were not overcharged, which at one point included trying the repair to see if it worked and when it didn't, they removed it and didn't charge us. This auto shop is the kind of place you hope to find to handle all your vehicle service needs.

  • Price assessment: Great price
  • Services: Electrical repair, General repairs & maintenance
Review from Google · view on Google
Travis Hinton4 reviews
★★★★★

Clint and the crew at P&A Smith are class acts. I’ve taken my Volvo there for 8+ years, and each time they are honest, efficient, and transparent with what needs to be done. Highly recommend!

  • Price assessment: Great price
  • Services: Oil change
Review from Google · view on Google
raniel saludo11 reviews
★★★★★

Discovered these guys several years ago. Honest and reasonable services. Much better customer service than the local dealership. We’ll be taking our Volvo to them for as long as we own it.

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
Review from Google · view on Google
Douglas Hurlburt6 reviews
★★★★★

Have been a customer for years. They do quality work at reasonable prices. And they go the extra mile to help when needed, including staying open late to fix urgent issues.

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
Review from Google · view on Google
Cecile PaivaLocal Guide · 21 reviews
★★★★★

Great all around! Ease of getting on their schedule, status updates, timely repairs, reasonable price, knowledgeable staff- from start to finish we have experienced top notch service!

  • Price assessment: Great price
Review from Google · view on Google
Nancy Hannah7 reviews
★★★★★

Great service. Helpful and efficient. They value your time.

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
  • Services: General repairs & maintenance, Oil change
Response from the owner · 4 years ago

Thank you for the great review! We're always happy to help in any way we can and are so pleased to hear about your excellent experience. See you next time!

Review from Google · view on Google
Ashley Bertz14 reviews
★★★★★

Clint at P and A is always courteous, honest and quick to get my Volvo in for service. Often repairs are done within the same day. Amazing!

  • Price assessment: Reasonable price
  • Services: General repairs & maintenance
  • Services: General repairs & maintenance
Response from the owner · 3 years ago

We're delighted to receive your 5-star review! Our team works hard to provide excellent service, and it's always rewarding to hear that we've met your expectations. Thank you for choosing us!

Review from Google · view on Google

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