PEST CONTROL SERVICES · BOSTON, MA
P & S Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%72+10.8Craft & service 20%58+11.6Value 10%69+6.9Momentum 8%25+2Track record 7%30+2.1Accountability 5%29+1.5Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

P & S Pest Control

Better than 60% of pest control services · #21 of 52

5.0★69 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

P & S Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$181

All 2 Google reviews tagged “Home inspection”

Erik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great business. Been using them for years. Definitely recommend them to friends and family.

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Seth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As a Veteran Family, this company was very helpful and supportive of helping us with our ants! They were able to give my family a veteran discount and was very fast and able to respond. The lady on the phone was very polite and thanked us for our service. The employee came to our house and was very kind and was able…

Ant exterminationHome inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality

vs category

Blue = P, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q2: 5.00★ (9 reviews)2023-Q3: 5.00★ (2 reviews)2023-Q4: 5.00★ (2 reviews)2024-Q2: 5.00★ (7 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q3: 5.00★ (2 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 5.00★ (10 reviews)2026-Q3: 5.00★ (6 reviews)2026-Q4: 4.50★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$230+83% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 53%Reasonable 40%Overpriced 0%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%72+10.8Craft & service 20%58+11.6Value 10%69+6.9Momentum 8%25+2Track record 7%30+2.1Accountability 5%29+1.5Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
72
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
58
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
69
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
25
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
30
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+17 / −0
Professionalism
+20 / −0
Responsiveness
+19 / −0
Punctuality
+17 / −0
Value
+13 / −0

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