Analyzing 5,375,0625.4M Reviews For 14,39614.4K Experts

Experts Reviews · Company report
P & S Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%72+10.8Craft & service 20%58+11.6Value 10%69+6.9Momentum 8%25+2Track record 7%30+2.1Accountability 5%29+1.5Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

P & S Pest Control

Boston, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 52 pest control services · 5.0★ from 69 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.P & S Pest Control is better than 63% of pest control services.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).P & S Pest Control is better than 72% of pest control services.B
72
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.P & S Pest Control is better than 58% of pest control services.C
58
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.P & S Pest Control is better than 69% of pest control services.B
69
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.P & S Pest Control is better than 25% of pest control services.D
25
Track recordTrack record · 7% of the scoreReview volume and years with reviews.P & S Pest Control is better than 30% of pest control services.D
30
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.P & S Pest Control is better than 29% of pest control services.D
29

Reviews for your job

Customers hired P & S Pest Control for 6 kinds of job.

P & S Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Bug & insect extermination”

Erik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great business. Been using them for years. Definitely recommend them to friends and family.

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Zachary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

An awesome experience, very kind people, and were there exactly when they said. Sometimes it's just hard to get a hold of a human in business these days. It's a maze of answering services and calling X or Y department if you need this or that. And when you do, you're rushed off the phone bc they've gotta get to the…

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service. Always on time. Reliable.

Ant exterminationBug & insect exterminationRodent extermination
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using P & S Pest Control for a number of years. They are very pleasant and professional. They have always been on time and would recommend them.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been with P&S for 15 years. Great team!

Bug & insect extermination+ Responsiveness+ Quality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceBug & insect extermination

Price

$230+83% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 40%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination13$121–$371
Ant extermination13$96–$323
General pest inspection6$81–$136
Hornet & wasp extermination6$106–$323
Bug & insect extermination6$73–$136
Termite inspection2$116–$282

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