Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Pacific Animal Hospital 4.6 out of 5 based on 279 reviews, with the owner responding to 33 percent of them. Customers frequently praise the compassionate staff, clean facilities, and ability to secure same-day appointments for routine care, emergencies, and grooming. However, several low-star reviews criticize the facility for high prescription costs, perceived pressure to choose expensive treatments, and instances where staff were unhelpful or dismissive of patient histories.
Data from Google, last updated November 11, 2026.
279 Google reviews we collected
Phrases our text analysis found in 227 written reviews
How often each topic comes up in the written reviews
We read 227 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The thoughtfulness an compassion of the staff is outstanding.”
“Rude Staff: The staff was unhelpful and rude, making an already frustrating experience worse.”
“The exam was thorough and they listened to my concerns.”
“ABSOLUTELY THE WORST ANIMAL HOSPITAL IN THE NATION!”
“I don’t live here but I recommend this beautiful office w professional staff and will say that Oceanside has a gem in Dr Rice.”
“I HIGHLY recommend you STAY FAR AWAY from Pacific Animal Hospital.”
“Appropriate tests were ordered and results came back quickly.”
“She moved slowly, respected my dog’s space, and never rushed the process.”
“Lisek has always worked closely with us to help keep our veterinary expenses, including medications, as affordable as possible.”
“Avoid Pacific Animal Hospital – Overpriced and Pushy”
“Every single person—from the front office staff to the vet techs and the doctor—was kind, patient, and genuinely compassionate.”
“So when she told me my DOGS did the same thing last time she lied and immediately put me on the defensive.”
“she always explains the rationale and really collaborates with me when it comes to lady’s care.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.6 ★★★★★ 279 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
All the veterinarians at Pacific Animal Hospital are excellent. My dog, Olivia, is particularly fond of Dr. Jarrah, as am I. The thoughtfulness an compassion of the staff is outstanding.
We have been coming here for ten years. Always a great experience. Very kind and caring staff and clean area. Bring your pet here!
Thank you so much for your 10 years of trust! We appreciate you taking the time to write such a positive review!
My dog had a great experience here.
We’re absolutely thrilled your dog had a great experience here. Thank you for your 5-star review!
They were very accommodating squeezing my cat in for an urgent but not emergency situation. The exam was thorough and they listened to my concerns. Appropriate tests were ordered and results came back quickly. A follow up plan was developed to track response to medication prescribed.
We are so pleased that we were able to assist you when you needed us! So happy to hear of your good experience with our medical team. Thank you for taking the time to leave us a review.
Easy to make appointments, even last minute and it’s always calm/ never crowded while waiting. The staff is so friendly, knowledgeable and helpful. Jara is an especially fantastic veterinarian on their team! We’ve been coming here since we got our Havanese as a puppy (coming on 6 years) and have done it all from neutering, vaccinations, emergency visits, nail trims, meds, check ups and more. We’ve never had a single issue, only wonderful experiences!
We’re privileged to have cared for your Havanese for nearly six years. Thank you for highlighting our friendly team and Dr. Jarrah’s exceptional care—we’re grateful for your continued trust.
We have had such a fantastic experience with all the staff here but especially Dr. Lisek! Our pup (a very large German Shepard) had some stomach problems that we could not figure out and Dr. Lisek was able to find a solution when no other vet was able to. She consistently takes the time to listen intently and always speaks with us kindly and professionally. We can't recommend her enough! In addition to Dr. Lisek, we absolutely love Shelby! She is the vet tech we see the most and she is always so wonderful. Not only is she incredibly nice, she is also very capable. Thank you Pacific Animal Hospital for your excellent care!
Thank you so much for this wonderful review! We're thrilled to hear that Dr. Lisek was able to find a solution for your German Shepherd's stomach problems. We'll be sure to pass along your kind words to her. We're also so glad that Shelby has been such a positive part of your experience - she truly is a wonderful and capable member of our team. We're grateful for the trust you've placed in Pacific Animal Hospital and look forward to continuing to care for your pup!
I've been going here for years with my dog. Vets and their assistances are great, thorough, and efficient. Lab results are communicated quickly and a personal call to go over any results even if they are all positive. Occasionally, I've had to call back a few times to clear up vaccine due dates with their administration based on my own records but it gets addressed with one correction in their system.
We deeply respect your loyalty and feedback. Thank you for letting us know about your experience.
They really do a great job with my dog!
Your positive experience with our services means a lot to us. Thank you for sharing your feedback, Shannon!
Just started going here with my new dog and have been the twice staff is great and vets are very kind
We sincerely value your kind words about our staff and vets. Welcome to Pacific Animal Hospital — we look forward to caring for your new dog!
dr. lisek is absolutely amazing! she truly cares about her patients. when my dog was struggling with recurring UTIs and skin issues, dr. lisek was the one to actually take the time to find the root cause of my pup’s problems. lady’s skin has never looked better, and she is so much happier with her new food and allergy regimen. dr. lisek understands my anxieties and fears and never minimizes me and she never pushes me to do something i’m unsure of. she always explains the rationale and really collaborates with me when it comes to lady’s care. we are so grateful to her for her continued dedication to lady’s care!
We are overjoyed to hear about your positive experience. The collaborative, root-cause approach to care truly reflects our commitment to every patient's well-being.
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts