Customers frequently highlight the clear pricing, punctual appointments, and professional installation of granite countertops and sinks. Reviewers note that staff provide helpful guidance on material selection and maintain effective communication throughout the project. One recurring criticism involves a dispute over improperly leveled counters, where the owner allegedly threatened to remove the installed stone rather than correct the error.
Google rating: 5.0 out of 5 from 87 reviews (99% five-star).
Reviews on this page: 87 Google reviews (79 with written comments, 14 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: February 9, 2026.
Service: Countertop Installer serving Albuquerque, New Mexico.
Data from Google, last updated November 2, 2026.
Star ratings
87 Google reviews we collected
5.0of 5
5 stars8699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 79 written reviews
98%praise
Praise13798%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4029%
Quality & results3324%
Speed & response2216%
Would recommend2115%
Price & value1511%
Communication54%
Honesty & trust43%
What customers talk about
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the very 1st interaction Monica was amazingly helpful.”
“Thank you so very much Padilla Granite for all your hard work and excellent service, the whole experience was been super pleasant you offer quality pr…”
“The installation was professional, on time, and quickly done.”
“We will use them in the future and recommend them to everyone!”
“The entire process from picking the right countertops for our kitchen to installation was pleasant, quick, affordable and professional.”
“Monica worked with me, explained my options, and gave me clear estimates from the beginning.”
“They were responsive to my inquiries, flexible in accommodating my schedule, and demonstrated a genuine passion for their craft.”
People customers mention
Monica13 reviews
Daniel4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Padilla Granite is hands down the best people to go for all your needs. From the very 1st interaction Monica was amazingly helpful. Then when the Team came out I was even more impressed and grateful. Thank you so very much Padilla Granite for all your hard work and excellent service, the whole experience was been super pleasant you offer quality professional top notch service. Exceptional!!! I love my kitchen again!
M
Maya K2 reviewsiTotal number of Google reviews Maya has written across all businesses on Google Maps, not just this one.
I was lucky to meet a contractor who referred me to Padilla Granite. Monica worked with me, explained my options, and gave me clear estimates from the beginning. Her guidance was invaluable. The installation was professional, on time, and quickly done. The crew was friendly and professional. My kitchen and vanity look beautiful! Highly recommend.
K
K ALocal Guide · 34 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
The folks at Padilla Granite are great! They worked with me patiently as I decided what I wanted my new counters to look like. Then they crafted and installed them in a very timely fashion. Great people with a great business…I am extremely pleased with how my project came together!
R
rose rohrer5 reviewsiTotal number of Google reviews rose has written across all businesses on Google Maps, not just this one.
We found granite online that we really wanted but had to work to find a fabricator that worked with the supplier - we were so lucky to find Padilla. Communication was great, the install was professional and quick, pricing was clear, and they worked with our old, slightly warped walls very well. Highly recommended.
J
Jennifer D3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Simply stunning! Monica was incredible throughout our much-delayed project. Her expertise, attention to detail and warm personality are an asset to any project. After 3 long years (!), she brought our vision to life. Daniel and the team provided an exceptional installation experience. Truly outstanding service from start to finish!
L
Lawrence Rudd1 reviewiTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
I highly recommend Padilla Granite! The kitchen countertop that they installed for us looks great and made our kitchen a pleasant place to be. We live in a remote area and the installation went smoothly in spite of the team having significant travel time and needing to drive down a dirt road.
K
Kiko TorresLocal Guide · 18 reviewsiTotal number of Google reviews Kiko has written across all businesses on Google Maps, not just this one.
I needed help fast. They showed up the next day and re installed my fallen sink. The guys were quick and super professional. This is my new granite and countertop company!
K
Kimi IshikawaLocal Guide · 23 reviewsiTotal number of Google reviews Kimi has written across all businesses on Google Maps, not just this one.
We could not be more thrilled with our marble/dolomite kitchen peninsula countertop installed by Padilla Granite. We are building our own house two hours out from Albuquerque, but even with our slower turnaround of getting in to town to look at slabs, etc., we were impressed with the efficient timing. We had our slab selected on a Monday, and they came out for measurements, cut and polished the slab back in their shop, and brought it out and installed it the following Wednesday! Ten days start to finish.
It was so impressive to see them work. They did the undermount sink cutouts in the shop so they could polish the faces, and then they cut the cooktop hole during installation, since our cabinets did not allow even a quarter inch of wiggle room for placement.They set the slabs, installed the sinks, installed the cooktop, and made sure that everything was dialed in and supported.
Our house is still a construction zone, but the kitchen is beautiful, and we are so happy that we did not try to take this particular job on ourselves... it would have taken us months to make a countertop (concrete? tile? wood?) and could never have been this beautiful.
It is now our home's centerpiece!
V
VAL MARTINEZ6 reviewsiTotal number of Google reviews VAL has written across all businesses on Google Maps, not just this one.
Monica has been very pleasant throughout this whole process. Patient and great communication. Tony and his helper are friendly and do a great job. Good experience. Thank you.
