Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts
Customers frequently praise the company for thorough inspections, clear communication regarding costs, and punctual, professional service. Long-term clients often highlight the educational approach and consistent reliability of the technicians. However, a minority of reviews report unresolved pest issues after multiple treatments, missed appointments, or unexpected charges for additional services like rodent traps.
Data from Google, last updated November 2, 2026.
698 Google reviews we collected
Phrases our text analysis found in 459 written reviews
How often each topic comes up in the written reviews
We read 459 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, thorough, and great to work with.”
“Rude and entitled!”
“Glenn came out, took his time to do a thorough investigation, and then informed me of my treatment options.”
“Terrible staff who aren't good at what they do and aren't good to the ones who do so yea they should go out of business.”
“I appreciate that they send me notification of when they will arrive and they have always been responsive when I have had to contact them.”
“Tom was extremely knowledgeable, helpful & personable, we would highly recommend them hands down.”
“They are honest and reliable, and you can trust them to do what they say.”
“Glen explained what I needed and was extremely patient and knowledgeable.”
“Highly recommend this company for their quick service and competitive pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 698 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Never got rid of cockroaches!!! 5 treatments later they still came back!!! Use Nozzle Nolan if you want the job done right. Less expensive and professional!!
I have had Palm Coast Pest Control since I moved to Florida 18 years ago. Joe has kept me bug free but more importantly, he educates me and gives me tools to use to increase my awareness of any potential problems. Customer service has always taken care of any issues STAT! I'm a nurse and I like a clean house! I would never switch, even when offered "deals". So now it's 24 years!! Still The Very Best!!💎 Joe is The Best 🙏
Thank you so much Cathy, we'll pass the message to Joe! :)
Glenn came out, took his time to do a thorough investigation, and then informed me of my treatment options. He told me the cost of the day’s visit, as well as what it would be moving forward, so there were no surprises. It’s rare to find a company that offers outstanding customer service, and Palm Coast Pest Control definitely does just that. :)
Thank you for the wonderful review! We're glad Glenn took the time to thoroughly assess your pest concerns, explain your treatment options, and clearly communicate the costs upfront. Providing honest, transparent service is something we take pride in, and we're happy he delivered that experience. We truly appreciate your trust in Palm Coast Pest Control!
Joe is very thorough in checking and cleaning the whole place. When i have ghost ants, he would advise me what to do and treats the area for me. I am very pleased with Joe. He is the best.
Thank you for the wonderful feedback! We're glad Joe consistently provides thorough service and takes the time to explain how to address those pesky ghost ants. It's great to hear you're happy with his attention to detail and care for your home. We appreciate your continued trust!
Five stars for Fred and Palm Coast Pest Control! Fred just completed our annual tiki hut treatment, and he did an outstanding job. He was professional, thorough, and great to work with. We were so pleased that we signed up for their bimonthly yard service. Palm Coast Pest Control is a great value. They are honest and reliable, and you can trust them to do what they say. Fred is the best, and I highly recommend him and the whole team.
Dear Debra, Thank you so much for the five-star review and recommendation! We're thrilled Fred did such an outstanding job with your annual tiki hut treatment. It's wonderful to hear his professionalism and attention to detail made such a positive impression. We're also excited to have you signed up for our bimonthly yard service! We truly appreciate your trust in Fred and the entire Palm Coast Pest Control team!
Met with Tom, the owner, today about teeny tiny ants on my kitchen counter. From speaking to his wife Amy who was so sweet and set up the appointment to meeting her husband Tom within a few hours. Tom was extremely knowledgeable, helpful & personable, we would highly recommend them hands down.
Thank you for the wonderful review! We're glad Amy was able to get your appointment scheduled quickly and that Tom provided knowledgeable, friendly, and helpful service for your ant concerns. We truly appreciate your recommendation and are happy we could assist you!
They are definitely the best to help you with your pest control needs. Vicky runs a great group of people. They are very efficient, honest and reasonable
Dear Donna, Thank you for such a wonderful compliment! We’re glad you’ve found our team to be efficient, honest, and reasonably priced. Vicky works hard to keep everything running smoothly, and we’ll make sure she and the rest of the team know how much you appreciate them!
Joe Bork did excellent work on checking and treating areas where pests were found.
Thank you for recognizing Joe Bork! We’re glad he thoroughly checked the areas where you were seeing pest activity and made sure they received the proper treatment. We’ll pass your compliment along to Joe!
Scott was very polite and thorough.
Thank you for recognizing Scott! We’re glad he was polite and thorough while taking care of your property. We’ll be sure to pass your kind words along to him!
We have used Palm Coast for treatment for over 15 years. Joe has always treated us as a valued customers and friend. Always available for any questions we may have.
Thank you for being part of the Palm Coast Pest Control family, Terry! We deeply appreciate this 5-star feedback on Joe, and your experience with our pest control services over the years! It really means a lot to us all. Until we see you again … have a terrific day!
Analyzing 7,618,3427.6M ReviewsFor 21,46521.5K Experts