Customers frequently highlight the store's wide selection, friendly staff, and competitive pricing for specific items, noting that transactions are often quick and delivery arrives on time. However, several low-star reviews criticize the high cost of goods, with some finding items overpriced even after significant discounts, while others mention limited inventory for specific requests or delayed delivery.
Google rating: 4.6 out of 5 from 151 reviews (81% five-star).
Reviews on this page: 151 Google reviews (89 with written comments, 4 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: September 29, 2026.
Service: Furniture Store serving Darlington, South Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
151 reviews on Google
5★122
4★15
3★6
2★2
1★6
Reviews from Google, shown as published (original wording, unedited).
VG
Vicki GilbertLocal Guide · 130 reviews
★★★★★
Great selection of quality furniture. All the staff was very friendly and helpful
Response from the owner · 3 weeks ago
Thank you, Vicki, for the kind review. We're thrilled you enjoyed our selection and that our team was friendly and helpful. We look forward to helping you again when you're ready.
Thank you so much for the five-star review and for highlighting how welcoming we are to Natives and families of Natives. We are delighted you felt at home and appreciate your kind words. We look forward to welcoming you again.
Thank you so much, Anna! We’re thrilled to be your favorite furniture store and truly appreciate your 100% support. We look forward to helping you with your next purchase and will keep working to earn your trust. See you again soon!
Friendly and helpful staff. Great selection, lots of stuff and fantastic prices. Bought a recliner that we found in another store that was $1,000 less than the other store. If you are looking for furniture, this is the place.
Response from the owner · 4 months ago
Thank you for the wonderful review, D Fordham! We're delighted our friendly staff, wide selection, and competitive pricing helped you find the perfect recliner and save $1,000. We appreciate your recommendation and look forward to helping you with any future furniture needs.
Great staff and prices. You can’t go wrong visiting here. They can order anything you want if they don’t have it in stock. We get all our furniture here.
Response from the owner · 5 months ago
Thank you, Cam — we truly appreciate your kind words and are honored you choose us for all your furniture needs. We're glad our team, prices, and ordering options make shopping easy and look forward to helping you find more great pieces.
I hate to be redundant to Palmetto Furniture with my compliments....but.....the 2nd recliner I've purchased from them....is even BETTER than the first!!!! 🙋♀️ Not to mention, the entire transaction literally took me about only about 30-45 minutes!!!! Walked in, sat in a bunch, picked one out, they loaded it....I was back home in under and hour and a half including commute (45 min)!!!! 😃😃😃 I just don't know where you can get THAT kind of option now a days to just GO GET what you WANT!!!!
THANKS Y'ALL.....AGAIN!!!🥰 (no....I am not related to nor know anyone there!)😄
Response from the owner · 6 months ago
Thank you so much for the wonderful review and for choosing Palmetto Furniture again! We’re thrilled the new recliner is even better and that your visit was quick and easy. It means a lot that you took the time to share your experience and recommendation. Enjoy your recliner — we look forward to helping you in the future.
I've worked with both Chip and Jonnie on numerous occasions and they never disappoint. From building to building the customer services was amazing. Everyone is some kind and accommodating!!
Response from the owner · 7 months ago
Romulus, thank you for the kind words and five-star review. We’re thrilled Chip and Jonnie consistently deliver excellent service and that our team was kind and accommodating from building to building. We appreciate your continued trust and look forward to working with you again.