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Palmetto Outdoor Lighting

Landscape lighting designer · Charlotte, NC

5.0 ★★★★★ 120 Google reviews · 24 photos
99%five-star reviews
84%reviews answered by the owner
Nov 2026latest review

Palmetto Outdoor Lighting at a glance

Google reviewers rate Palmetto Outdoor Lighting five stars based on 120 reviews, with the owner responding to 84% of comments. Customers frequently praise the company for its punctuality, professional communication, fair pricing, and knowledgeable staff who handle installations and repairs efficiently. Recurring themes include helpful consultations, timely service, and strong post-installation support. One common criticism involves product durability, with a low-star review noting that lights began failing shortly after installation despite good service.

  • Google rating: 5.0 out of 5 from 120 reviews (99% five-star).
  • Reviews on this page: 120 Google reviews (98 with written comments, 12 with photos).
  • Owner responses: the business replied to 84% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Outdoor Lighting Installer serving Charlotte, North Carolina.

Data from Google, last updated November 13, 2026.

Star ratings

120 Google reviews we collected

  • 5 stars11999%
  • 4 stars00%
  • 3 stars11%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 98 written reviews

  • Praise20399%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4421%
  • Speed & response4220%
  • Would recommend4220%
  • Quality & results3718%
  • Price & value199%
  • Communication168%
  • Honesty & trust52%

What customers talk about

We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very knowledgeable, customer friendly and extremely accommodating.”
  • “The lighting tech was on time, professional and competent .”
  • “My husband and I highly recommend Palmetto Outdoor Lighting to elevate your landscape.”
  • “Chris and his team did a fantastic job advising and delivering us a beautiful outdoor lighting experience.”
    “Used Palmetto to troubleshoot damaged existing pathway lighting and they were quick, easy and reliable; I would definitely recommend them and use them…”
  • “They fit us in the schedule quickly and were more reasonably priced than other quotes we received.”
  • “The entire process was so smooth, and Chris and his team communicated with me through the entire process.”
  • “…shoot damaged existing pathway lighting and they were quick, easy and reliable; I would definitely recommend them and use them again in a heartbeat.…”

People customers mention

  • Chris 23 reviews
  • Casey 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 120 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Andy Cruikshank9 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris and his team did a fantastic job advising and delivering us a beautiful outdoor lighting experience. Thank you !!

Rhesa Phillips1 reviewTotal number of Google reviews Rhesa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justice came to fix our lights. He took care of things and got us back going. Palmetto has been great since we started with them over two years ago.

Bethany Hamilton3 reviewsTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with Chris and his crew Professional and very helpful Thank you so much

Teresa SmithLocal Guide · 30 reviewsTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great lighting business, lots to choose from, looking forward to kitchens track lighting replacement

Katharine Rhinehart10 reviewsTotal number of Google reviews Katharine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to work with. Knowledgeable and fair. Great customer service.

C Peter Pampillonio9 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very knowledgeable, customer friendly and extremely accommodating.

Jimmy King7 reviewsTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Guy was nice and did a great job

Andy Fink12 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was awesome! Very friendly and gave me exactly what I wanted. Cannot wait to see the finished product I know it will be great!

K H3 reviewsTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did an excellent job correcting some issues with our outdoor lighting. He was professional, knowledgeable, and made sure everything was working properly before he left. Highly recommend!

Response from the owner · 3 months ago

Thank you so much for the kind words! We are happy to Help!

Inner PeaceLocal Guide · 45 reviewsTotal number of Google reviews Inner has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt, friendly and professional. My husband and I highly recommend Palmetto Outdoor Lighting to elevate your landscape.

Palmetto Outdoor Lighting on Google Maps →

Business details