Google reviewers rate Pamela's Cleaning Service 4.9 out of 5 based on 67 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, thoroughness, professional communication, and reasonable pricing as key benefits of the house cleaning services. One low-star review noted a lack of communication regarding appointment timing and a billing discrepancy for a minimum charge, though the worker's performance was acknowledged as good.
Google rating: 4.9 out of 5 from 67 reviews (96% five-star).
Reviews on this page: 67 Google reviews (54 with written comments).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
TH
Theresa Honeycutt4 reviews
★★★★★
Just started using Pamela's but impressed. Brittany always shows up on time, is friendly and gets right to work. The service is definitely worth it and frees up so much of my time.
Price assessment: Reasonable price
Price: $100–150
Services: Post-construction cleaning, Standard cleaning
Jalynn and Brooklyn pay incredible attention to detail, are always on time, communicate effectively if issues arise, and leave our home spotless. They also love our dog and go the extra mile to be attentive to him, which is outside the purview of their jobs. We so appreciate them!
I couldn’t be happier with the cleaning service! Mikayla is dependable, thorough, and does an excellent job. She pays attention to the little details and is always friendly and professional. I recommend them to anyone looking for someone they can trust to do a great job!
We have used several local cleaning services over the years. Pamela's is by far the best in terms of professionalism and quality of their work. Pam is running an excellent operation. They are on time, consistent and thorough. They have given us our weekends back. Worth every penny.
Response from the owner · 3 months ago
Thanks for the kind words and the five star, glad you're happy 😍
Pamela’s Cleaning has been to my house several times now. I am very happy with the cleaning and the care Amanda takes. It is so nice to walk into the house after she has been here and it just feels and smells fresh. I also feel that I can trust her, so I’ve had her come even when I have been out of town. Highly recommend!
We hired Pamela's cleaning service to do a deep clean on a relative's home when a family member was transitioning to a care facility after a long illness. They were not only responsive and proactive about providing a quote, they were able to schedule the cleaning promptly. They were incrediby thorough and very reasonably priced, particularly considering the quality of the work. Highly recommend!
The employee that cleans our house is wonderful. She's respectful and I always feel a lot more at peace once she leaves. My house smells and looks wonderful
I have been using Pamela’s Cleaning service for three months now. I am very satisfied with the service that they have provided. We are always happy to see Alyssa for our monthly clean. She is always on time. She is very hard-working. She has an eye for detail and does a very thorough job. The house is sparkling, clean when she leaves. I love the cleaning supplies that are used, and the fact that they provide a vacuum cleaner. Communication and scheduling with Pamela’s Cleaning Service has been effortless. I highly recommend Pamela’s Cleaning service.