Customers frequently praise the salon for its knowledgeable stylists who provide detailed guidance on hair health, styling, and product selection. Reviews highlight the comfortable atmosphere, including a calming decor, a pet on-site, and specific services like curly hair cuts, color treatments, and bridal preparations. While most feedback is positive regarding the quality of cuts and communication, a recurring criticism involves a miscommunication regarding a booked breakfast bar service for a wedding party, which caused disappointment despite the praise for the hair and makeup work.
Google rating: 4.9 out of 5 from 76 reviews (96% five-star).
Reviews on this page: 76 Google reviews (56 with written comments, 11 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: October 6, 2026.
Service: Nail Salon serving La Crosse, Wisconsin.
Data from Google, last updated November 11, 2026.
Star ratings
76 Google reviews we collected
4.9of 5
5 stars7396%
4 stars23%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 56 written reviews
96%praise
Praise5596%
Complaints24%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1933%
Staff & attitude1526%
Would recommend1119%
Communication59%
Honesty & trust59%
Speed & response12%
Price & value12%
What customers talk about
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I go to Debbie for every haircut and she always does an amazing job.”
“She is so knowledgeable and answered my questions, when I had them.”
“I highly recommend Britt, she’s truly one in a million!”
“Britt listened to my thoughts, asked the right questions, and delivered EXACTLY what I had in mind.”
“Melted so seamlessly I genuinely thought I was born with it.”
“At my first appointment she immediately helped identify some concerns with my hair/scalp, took the time to explain what I can do to achieve my hair g…”
“She made sure to share all my options and let me know where the price would increase!”
People customers mention
Britt21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I love Britt! She did such a great job. I haven't had my hair officially cut in about 3 years, just a trim here and there. Britt asked what I wanted and helped me figure out what would look good with my face and my hair type. She is so knowledgeable and answered my questions, when I had them. Thank you Britt!
Price: $60–80
Services: Blowouts, Haircut
Atmosphere: Relaxing
Maintenance: Pristine
Response from the owner · a month ago
I'm so glad you love it! It was so great hanging out with you today!
Gavin Kind1 reviewiTotal number of Google reviews Gavin has written across all businesses on Google Maps, not just this one.
I go to Debbie for every haircut and she always does an amazing job. My hair is a pain in the ass too but she get me done right. Here are some photos of my hair after haircuts. She give great treatment as well would recommend!
Services: Haircut
Erika Skelton2 reviewsiTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Went there for my friend’s wedding recently all the stylists were great with hair and makeup and everyone looked beautiful! Really disappointed in the “Breakfast Bar” service they had for wedding parties.
Bride had booked it, but they thought we were bringing in food so no one ate beforehand stating that it had had stopped offering the sevice. They offered to go out and get food for us and said we would have muffins, pastries and fruit. Came back with one small box of danishes, 1 small box of donut holes and 1 fruit tray all with the festival pricing tags on it, for nearly 10 ladies. No forks, no napkins, no plates, we had to get paper towel from the bathroom. And by the time it had come most of us were ready or in the chair, so we didn’t get to eat much for fear of messing anything up before photos. And then was going to charge the bride $50 for it. I ended up paying for it instead of the bride.
The beauty services were great, the space is beautiful but this put a twist in our day since we needed to make other last minute arrangements so the bride and girls could eat.
If you book them for your morning please triple check the food arrangements with them before doing so.
Price: $60–80
Response from the owner · 4 months ago
Thank you for your feedback and for your kind words about our stylists, hair, makeup, and salon. We truly appreciate it.
We sincerely apologize that the breakfast portion of the morning did not meet your expectations. There was a miscommunication regarding the food arrangements, and we're sorry it impacted your experience. We've already reviewed our process to ensure expectations are clearly communicated with future bridal parties.
We appreciate you taking the time to share your experience and wish the newlyweds all the best.
Kayleigh Williams8 reviewsiTotal number of Google reviews Kayleigh has written across all businesses on Google Maps, not just this one.
I come here off and on and really needed a hair cut but also wanted to keep in mind a cut that would help me live in my natural textured hair. Athena did amazing! My hair feels so much better and I can finally style it without it being a frizzy mess.
Price: $60–80
Services: Haircut
Jennifer Barnes6 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
HIGHLY recommend Pamperin Salon!
Britt, the owner is so patient with kids and taught us exactly how to manage tight curls.
She made my daughter feel so comfortable by letting her decide when she was ready for the next step and provided toys and a blanket for her. Im so happy we found this salon!
Price: $40–60
Services: Kids' cuts, Haircut, Curly hair
Response from the owner · 11 months ago
Thank you so much for trusting me with her beautiful curls. She did so well with all of the scary firsts.. and I LOVED that she instantly was ready to come back to visit me again. I can't wait to get her more and more comfortable with the process over time.
Kaitlyn Kammerer5 reviewsiTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
great experience here! we rented out the Salon space for me and my girls to get ready the morning of my wedding. All the hair/makeup artists were so great to work with. We all felt comfortable and everyone’s Hair and makeup turned out great!!
Chasadie Jones3 reviewsiTotal number of Google reviews Chasadie has written across all businesses on Google Maps, not just this one.
Every single time I come into the salon I always leave with a smile on my face! I have always loved getting my hair done and after meeting Britt I gained so much knowledge about my hair. She changed the way I looked at my hair and I left with some love for these crazy curls. Shes adapted to make sure I have exactly what I’m looking for even if it’s not quite a normal cut but also not quite a curly cut ;). She is so talented! Whether it’s been months or years she always makes me feel welcome when I get into the salon. Thank you Britt for always giving me the best experience and most important a confidence boost with fresh beautiful hair!
Response from the owner · a year ago
Awe Chasadie,
I always love when you're in my chair. You're more like a friend than just a client. Even if it's been years I will always be excited to catch up!
Jordan Nickelatti14 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I have seen the light—and it’s brunette balayage by Raul.
I walked into that salon looking like a dehydrated tumbleweed and walked out like a seductive vampire in a fragrance commercial. Raul didn’t just do my hair—he channeled divine energy through his fingertips and reinvented me.
The brunette balayage? Melted so seamlessly I genuinely thought I was born with it. The cut? Sculpted by the hands of a Greek god with a PhD in geometry and glamour. The conditioning treatment? My strands are so soft now, birds try to nest in them for warmth.
Raul didn’t give me a hairstyle. He gave me a destiny. I’ve been making unnecessary Target trips just to let people bask in the glow of this hair. Children smile. Dogs stop barking. I fear no one.
BOOK. WITH. RAUL. He’s not a hairstylist—he’s a certified sorcerer with a blow dryer.
Tori Rae3 reviewsiTotal number of Google reviews Tori has written across all businesses on Google Maps, not just this one.
