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Paneless Window Cleaning LLC

Window cleaning service · Cedar Rapids, IA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty80−2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#100 of 157 window cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 37%
4.9 ★★★★★ 103 Google reviews · 19 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
Jun 2026latest review

Paneless Window Cleaning LLC at a glance

Google reviewers rate Paneless Window Cleaning LLC 4.9 out of 5 stars based on 103 reviews, with the owner responding to 89 percent of feedback. Customers frequently highlight punctual arrivals, efficient communication, and thorough cleaning of windows, screens, and tracks at reasonable prices. While most praise the professional service and attention to detail, one low-star review describes a missed appointment where the provider failed to show up or return calls to reschedule.

  • Google rating: 4.9 out of 5 from 103 reviews (98% five-star).
  • Reviews on this page: 103 Google reviews (84 with written comments, 4 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: June 24, 2026.
  • Service: Window Cleaner serving Cedar Rapids, Iowa.

Data from Google, last updated November 2, 2026.

Score profile vs other window cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction95Reliability94Craft & service80Value100Momentum100Replies to reviews–Satisfaction: 95 (median 97)Reliability: 94 (median 97)Craft & service: 80 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Paneless Window Cleaning LLCWindow Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paneless Window Cleaning LLC: 95/100 on this factor. Category median: 97.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paneless Window Cleaning LLC: 94/100 on this factor. Category median: 97.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paneless Window Cleaning LLC: 80/100 on this factor. Category median: 99.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paneless Window Cleaning LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paneless Window Cleaning LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
–

Bar = this company · dark tick = category median.

Star ratings

103 Google reviews we collected

  • 5 stars10198%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 84 written reviews

  • Praise15898%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Quality & results5434%
  • Staff & attitude3522%
  • Speed & response2717%
  • Would recommend2415%
  • Price & value149%
  • Honesty & trust53%
  • Communication21%

What customers talk about

We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My windows haven't looked this clean in years they did a fantastic job very straightforward and punctual they came here on time, pleasant and very pro…”
    “I sincerely hope nothing terrible happened in his life.”
  • “Early to appointment, notification ahead of time, got right to it, friendly and very efficient!”
  • “…his clean in years they did a fantastic job very straightforward and punctual they came here on time, pleasant and very professional they really stuck…”
  • “I highly recommend this small business for window cleaning.”
  • “It's a great value and saves me a weekend of window cleaning.”
  • “Their service is thorough, professional, and reliable.”
  • “Top notch service, communication, and professionalism!”

People customers mention

  • Jonathan 8 reviews
  • Jonathon 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Paneless Window Cleaning LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Early to appointment, notification ahead of time, got right to it, friendly and very efficient! Clarified scope of the appointment and shared a smile the whole time We will use them again!

Shawn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jonathan and Brian came to do my window cleaning I got a deluxe package My windows are double hung storms they are very time-consuming to clean. My windows haven't looked this clean in years they did a fantastic job very straightforward and punctual they came here on time, pleasant and very professional they really…

LilyAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The windows they clean are always spotless and look brand new. I would always recommend this company. Amazing work

Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were right on time, professional and curious. The windows look great! I would recommend them to family or friends! Thank you!

markLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys do a great job. They show up on time and do great work. It's a great value and saves me a weekend of window cleaning. Their job is perfect.

Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thanks to you guys my screens and windows are so clean now I can't count on the four years of dirt and grime shielding my neighbors from peering directly into our house! In all seriousness, I did not realize how filthy the screens and windows were, thanks for taking care of us and saving me the time and hassle! I…

Photos

Customer reviews

4.9 ★★★★★ 103 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
James Rowe4 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Early to appointment, notification ahead of time, got right to it, friendly and very efficient! Clarified scope of the appointment and shared a smile the whole time We will use them again!

Shawn Jones10 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jonathan and Brian came to do my window cleaning I got a deluxe package My windows are double hung storms they are very time-consuming to clean. My windows haven't looked this clean in years they did a fantastic job very straightforward and punctual they came here on time, pleasant and very professional they really stuck to the job and they got it done. What used to take me a full weekend they were able to accomplish in two and a half hours I really appreciate the work they did for me. I will definitely be using their service again.

LilyAnn1 reviewTotal number of Google reviews LilyAnn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The windows they clean are always spotless and look brand new. I would always recommend this company. Amazing work

Deborah Even2 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were right on time, professional and curious. The windows look great! I would recommend them to family or friends! Thank you!

Response from the owner · 5 months ago

Deborah thank you for the review. It was our pleasure to clear your “panes”!

Megan Fluharty1 reviewTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt response, professional service. Windows look fantastic!

mark van handelLocal Guide · 163 reviewsTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys do a great job. They show up on time and do great work. It's a great value and saves me a weekend of window cleaning. Their job is perfect.

Ronda Anderson5 reviewsTotal number of Google reviews Ronda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My windows look great, The men did a wonderful job!

Sam Anderson1 reviewTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thanks to you guys my screens and windows are so clean now I can't count on the four years of dirt and grime shielding my neighbors from peering directly into our house! In all seriousness, I did not realize how filthy the screens and windows were, thanks for taking care of us and saving me the time and hassle! I will not be waiting another four years to reschedule window cleaning. Top notch service, communication, and professionalism!

M. Sue Nosbisch4 reviewsTotal number of Google reviews M. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful job on my windows. I didn't realize how dirty they were windows and screens all perfect thank you so much.

Janet Griffith3 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent job. They cleaned interior and exterior windows, screens, tracks and frames. Arrived on time, worked efficiently with professional equipment. I appreciate not having to move furniture or curtains.

Paneless Window Cleaning LLC on Google Maps →

Business details