Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Customers frequently praise the business for thorough interior and exterior cleaning, including pet hair removal, stain treatment, and bug extermination, often noting the staff's professionalism and responsiveness to inquiries. The service is commonly used to prepare vehicles for shipping or VPC inspections, with many reviewers citing reasonable pricing and easy booking. However, a few low-star reviews criticize instances of incomplete work, such as missed dashboard areas or debris, and report difficulties with phone communication and deposit refunds.
Data from Google, last updated November 10, 2026.
132 Google reviews we collected
Phrases our text analysis found in 120 written reviews
How often each topic comes up in the written reviews
We read 120 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team did an amazing job getting my jeep VPC ready.”
“Mike was professional, thorough, and took the time to address everything I pointed out.”
“We'll definitely be coming back and highly recommend them!”
“We were looking for a place to detail our car that was reasonably priced, did quality work, and was close to our house and we're so glad we found this place.”
“Right when I first stepped into the car after pickup, I happened to spot one roach, but on the next day and still 3 days later I haven't seen a single one.”
“Caden was very detailed, communicative and upfront.”
“I’ve been trying to find a good and trustworthy place for a while, so i am thrilled and relieved to find a company that does great work AND has really…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 132 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mike did an interior cleaning and a roach elimination treatment for my vehicle. Right when I first stepped into the car after pickup, I happened to spot one roach, but on the next day and still 3 days later I haven't seen a single one. And overall Mike made it clear to me that he actually cares about the condition of my car
Cleaned my car well! Excellent customer service!
Mike was very professional and did an excellent job on my vehicle. He took the time to answer all of my questions and was always prompt in responding. I really appreciate his professionalism, quality of work, and excellent customer service. There were a couple things I had to clean on my own, such a pet fur in the back trunk area and the glove compartment.
The team did an amazing job getting my jeep VPC ready....the fur rug my dog left behind didn't stand a chance against this team! Thank you!
Andrew did a phenomenal job getting my 4Runner cleaned up and ready to ship. Removed the scuffs on the front passenger side, as well as can be expected, got almost all of the baked on sunscreen off the exterior and interior that I had neglected for 2 years. Holding up great to 30 miles of driving through hurricane Lowell so far. Very pleased to at least have one thing go smoothly on during this move off the island. Can’t say the same for various handymen, house cleaning, and yard services.
Booked an appointment, could not get someone on the phone to answer questions regarding what I needed. Didn’t know how to do it, called his boss, tried to charge me a ridiculous price so I cancelled. All within 4 hours. No refund on deposit because it was within 24 hours. Shady business, don’t go there.
Tara, we’re sorry this unusual and unfortunate situation resulted in frustration. However, important context is missing from your review. You contacted us because you had struck an animal and its remains were still lodged underneath your vehicle. You were requesting removal and disposal of the remains, cleaning of the affected areas, and treatment of the resulting biological odor. This is far outside the scope of a standard auto-detailing service and would require specialized handling. We explained that we could only attempt the work, that complete odor removal could not be guaranteed, and that the process might take several days. The $450 quote generously reflected the exceptional nature and scope of that request—not an ordinary detailing service. Our automated assistant routes customers who request a representative or manager directly to our team. We have no record of such a request or an unanswered transferred call before the appointment was booked. Nevertheless, once we became aware of the situation, the owner spoke with you personally and explained the available options. Regarding the deposit, our cancellation terms are clearly disclosed before booking and are also published in our website’s FAQ and Terms of Service. The deposit was retained because the appointment was canceled within 24 hours of the scheduled service—not simply because four hours had passed since booking. We always try to help customers, including those who bring us problems outside our normal services. However, highly unusual work involving animal remains and biological contamination must be evaluated, priced, and handled differently from conventional vehicle detailing. We sincerely wish you the best and hope that one of the alternative solutions or resources we suggested before your departure was able to help you resolve the situation successfully.
Outstanding service and superior attention to detail (pun intended)! Andrew took extra time to ensure my vehicle was done right inside and out. The results speak for themselves, job extremely well done!
Thank you so much, Brian! We’re thrilled to hear how well your vehicle turned out—and we definitely appreciated the pun! Andrew is one of the newest members of our team, and he has already demonstrated the care, patience, and attention to detail we expect at Paradise Auto Detail Car Detailing Honolulu. We’re especially proud to hear that he took the extra time to make sure your vehicle was done right, inside and out. We’ll make sure he receives the recognition he deserves for a job extremely well done. Thank you for trusting us with your vehicle and for taking the time to recognize Andrew by name. We look forward to taking care of you again!
My car turned out AMAZING!!! I turned it in in pretty rough shape, however, Andrew took care of me. Thank you so much!! 10 out of 10 recommend!!
Aloha Carla! 🌺 Mahalo nui loa for the amazing review! We’re so happy to hear you were impressed with how your car turned out. It was our pleasure taking care of it, and we truly appreciate the 10/10 recommendation! We look forward to seeing you again. Mahalo! 🤙
Andrew did a great job on my car! He took extra time to extra shampoo my seats since I have light/tan upholstery and I can really tell a difference!
Aloha Amy! 🌺 Mahalo for the wonderful review! We’re so glad you noticed the difference, especially with the extra care we put into shampooing your seats. We truly appreciate you trusting us with your car and taking the time to share your experience. We look forward to taking care of you and your car again! Mahalo 🤙
Caden was great and went the extra mile. Car was sleek and clean.
Mahalo for the review! Caden is great, we’ll pass on the love. Thanks so much for choosing Paradise Auto Detail Car Detailing Honolulu. We look forward to keeping your ride protected from the elements!
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Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts