Google reviewers rate Paradise Veterinary Hospital 4.7 out of 5 based on 117 reviews, with the owner responding to 90% of them. Customers frequently praise the staff's friendliness, punctuality, and clear communication regarding treatment options and reasonable pricing. The practice handles common pets and exotics, though a few low-star reviews criticize perceived upselling, incomplete examinations, and scheduling issues that left some clients dissatisfied with the care received.
Google rating: 4.7 out of 5 from 117 reviews (88% five-star).
Reviews on this page: 117 Google reviews (86 with written comments, 6 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: August 21, 2026.
Service: Pet Hospice serving El Cajon, California.
Data from Google, last updated November 11, 2026.
Star ratings
117 Google reviews we collected
4.7of 5
5 stars10388%
4 stars54%
3 stars22%
2 stars22%
1 star54%
Praise vs complaints
Phrases our text analysis found in 86 written reviews
95%praise
Praise11895%
Complaints65%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4738%
Quality & results1613%
Would recommend1613%
Price & value1411%
Communication119%
Speed & response108%
Honesty & trust108%
What customers talk about
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Always caring, always going above and beyond to resolve all of his issues, which have been many over the years—GI problems, cancer tumors, corneal ulc…”
“Great experience with Dr Dembinsky and her staff with a last minute appointment for my cats.”
“D back because I realized I do not care to hear whatever that terrible woman has to say.”
“If you love your pet and are looking for a Veterinary Clinic; I highly recommend P.”
“The care all the animals receive is exceptional but the prices are reasonable and we have never felt that anything has been pushed on us.”
“I was happy with the level of care and communication from the doctor.”
“Very smooth and efficient examination, consultation and then getting her updated on shots, tests and treatments all within the hour 👍 Vivian was our…”
“I trust her fully in her medical evaluations and decisions pertaining to the best treatments to pursue and preventative care to ensure a long healthy life.”
People customers mention
Dembinski11 reviews
Mesa5 reviews
Kim5 reviews
Heather4 reviews
Diego4 reviews
Tyler3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Such a wonderful independent veterinary office. The whole staff is loving and kind. They actually remember you and your furbabies. The care all the animals receive is exceptional but the prices are reasonable and we have never felt that anything has been pushed on us. As a matter of fact we were told we could wait a couple months for the senior bloodwork special in December which saved us a bit. Others places wouldn’t have ever mentioned the option! Receiving emails to check up on how the pets are doing after being seen is that small town personal care you will love at Paradise Vet!!!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Hello, Thank you so much for taking the time to leave us a review and for your kind words. Being a family doctor’s office in the age of corporate medicine isn’t always easy, but we wouldn’t have it any other way. Remaining independently owned gives us the opportunity to spend meaningful time with our patients, truly get to know them, and provide the personalized care they deserve. I may be a little biased, but we truly have the best patients and clients! 😊Sinceley, Heather Ryan, RVT
Akiko MorganLocal Guide · 194 reviewsiTotal number of Google reviews Akiko has written across all businesses on Google Maps, not just this one.
I love Dr. D and her staff. Just amazing people. Dr. D makes recommendations but she also is aware of the costs associated with the recommended treatments, meds or supplements. She never upsells anything. They're always there when I have questions about my dog. Highly recommended.
Response from the owner · 2 months ago
Hi Akiko, Thank you for the kind words. I love your profile picture. It looks like someone we know ;) Tell the big guy we said hi. Sincerely, Heather Ryan, RVT
Kristen Mason10 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Great experience with Dr Dembinsky and her staff with a last minute appointment for my cats. Kind, caring, and thorough.
Price assessment: Reasonable price
Jasmine L. RobinsonLocal Guide · 105 reviewsiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Thanks for all your help with each visit, phone call, and email 🐕😁👌
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 years ago
Hi Jasmine, Thank you for the review. You know we love your boy! Please give Cody our love and a few but scratches from us. Sincerely, Heather Ryan, RVT
Hope Langdon7 reviewsiTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
I have come here for my bunny and dog. The vet here is very considerate of people's finances and experienced in typical animals but also exotics which is rare. Convenient location in Mira Mesa by the Aldi's with ample parking avalible.
Price assessment: Reasonable price
Services: Exotic animals
Kelly P2 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
I can’t recommend a vet more highly than Dr. D. She and her entire staff are amazing. They have taken the best care of my “senior” Boxer since he was 4 months old. Always caring, always going above and beyond to resolve all of his issues, which have been many over the years—GI problems, cancer tumors, corneal ulcers, gum hyperplasia--you name it! Each time, she has discussed the options/outcomes with me and together we have agreed upon a treatment plan to maximize his quality of life. I wouldn’t trust my dog to anyone else.
Response from the owner · 2 years ago
Hi Kelly, We love seeing you and the big guy. I am glad his eye resolved and even happier that I didn't have to see the surgery. ;) Give him a snuggle from us and tell him he can just let you know he wants to visit us he doesn't have to make himself sick to do so... Thank you for the kind words and review. Sincerely, Heather Ryan, RVT
吴昊天8 reviewsiTotal number of Google reviews 吴昊天 has written across all businesses on Google Maps, not just this one.
Hi, Thank you so much. There are a number of us that work here that are crazy cat people so we are alway excited to see and love on the kitties. We work hard to make the appointment as stress free as possible. I am glad they enjoyed their visit. Sincerely, Heather Ryan, RVT
Kelly BorrelloLocal Guide · 13 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
I love this place so much, I still come here even after moving out of Mira Mesa. Everyone here is so friendly and knowledgeable. I can't recommend them enough :)
Response from the owner · 2 years ago
Hi Kelly, The feeling is mutual! We love you guys too. Thank you for the review. Sincerely, Heather Ryan, RVT
Jessica QiuLocal Guide · 64 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Brought my two cats here for the first time for their annual exams with Dr Dembinski. All the staff were very friendly and gushed over my cats. I was happy with the level of care and communication from the doctor. Pricing was very reasonable. All around a wonderful vet office!
Response from the owner · 2 years ago
Hi Jessica, We are glad that you found us. Welcome to Southern California. Your kids are really cute and sweet. Thank you for the kind words. Please let us know if you need anything. Sincerely, Heather Ryan, RVT
HLocal Guide · 13 reviewsiTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Brought the cat here for a wellness check up for the first time. Very smooth and efficient examination, consultation and then getting her updated on shots, tests and treatments all within the hour 👍 Vivian was our vet and was professional, kind, and knowledgeable. She explained all options clearly and patiently answered to my concerns and questions. Other staff were also great. Pricing was reasonable and transparent. They care and make the effort for your pet's health. Very thankful for the help!
Response from the owner · 2 years ago
Hi Huanqi,
Thank you for taking the time to write us a review. We love Dr. Chang as well. I am glad that you found us. We look forward to taking care of you and Mika for years to come. Please let us know if you have any questions or concerns. Sincerely, Heather Ryan, RVT
