Google reviewers rate Paramount Flooring 4.9 out of 5 based on 88 reviews, noting that the owner responds to all feedback. Customers frequently praise the company for professional service, punctual completion of hardwood installation and refinishing projects, and clear communication throughout the process. Pricing is often described as fair and competitive, with many clients highlighting the attention to detail in the final results. One low-star review criticized a lack of follow-up after an initial inquiry, though this appears to be an isolated incident compared to the overwhelmingly positive feedback regarding reliability and quality.
Google rating: 4.9 out of 5 from 88 reviews (97% five-star).
Reviews on this page: 88 Google reviews (81 with written comments, 18 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 30, 2026.
Service: Carpet Installer serving Blue Springs, Missouri.
Data from Google, last updated November 3, 2026.
Star ratings
88 Google reviews we collected
4.9of 5
5 stars8597%
4 stars22%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
99%praise
Praise17899%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3821%
Staff & attitude3821%
Would recommend3620%
Speed & response2615%
Price & value1810%
Communication137%
Honesty & trust106%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kevin’s team did an outstanding and high quality job installing our new solid white oak floors on our second floor.”
“He’s very professional, responsive and didn’t cut any corners when it came to quality.”
“I would highly recommend them to anyone and believe i have.”
“They finished the work on time and were meticulous.”
“The price was very reasonable, service was great, and Kevin is fantastic with communication.”
“The price was excellent, the work was finished right on time, and everyone on the crew was genuinely friendly and easy to work with.”
“There was plenty of help upfront picking out product.”
People customers mention
Kevin22 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
It was the best experience one could receive. They knew their craft, very well. They were extremely professional. They finished the work on time and were meticulous. I would highly recommend them to anyone and believe i have. The owner stayed in communication the entire time.
Price assessment: Great price
Services: Wood floor restoration
Response from the owner · 3 days ago
Thank you so much for the 5-star rating and for taking the time to share your feedback. We are thrilled to hear that you had such a wonderful experience with our team. Providing skilled, thorough, and punctual service while maintaining clear communication is always our top priority, and it is rewarding to know these efforts made a positive impression. We truly appreciate your strong recommendation and look forward to serving you again in the future.
C
Craig Childers2 reviewsiTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Kevin’s team did an outstanding and high quality job installing our new solid white oak floors on our second floor. They completed the work on time and in budget. We cannot wait to have Paramount Flooring return soon to refinish our existing hardwood floors and install new on our entire first floor.
Price assessment: Great price
Services: Wood floor restoration
Response from the owner · a week ago
Thank you so much for the wonderful 5-star rating and for trusting Paramount Flooring with your home. We are thrilled to hear that Kevin and his team delivered high-quality craftsmanship while keeping your project on schedule and within budget. It was a pleasure working on your second floor, and we truly look forward to returning soon to refinish and install the flooring for your entire first floor.
J
Jim FlathLocal Guide · 32 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
We had to have our floors refinished due to water damage from a broken pipe. The Paramount team was great to work with up front and provided some really good clarity and advice.
The work that they did was done 1 day quicker than originally estimated and in general the work was done well. There are however some items that lacked really good attention to detail that are disappointing. When we talked through these after the work was completed Paramount agreed to correct one of them, but two other items they agreed were not their best work, but said they were unable to correct. This part is disappointing.
Response from the owner · 3 weeks ago
Thank you for sharing your experience with our team. We are pleased to hear that you appreciated our initial guidance and that we were able to complete the project ahead of schedule. However, we sincerely regret that certain aspects of the final detail work fell short of your expectations and that we were unable to resolve every issue to your complete satisfaction. We value your honest feedback, as it helps us identify areas where we can improve our service and quality control moving forward.
A
Anna Jenkins5 reviewsiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
We recently replaced our basement carpet with hard wood to match our upper level. Kevin and his team did an incredible job on our floors! He’s very professional, responsive and didn’t cut any corners when it came to quality. We are thrilled with the outcome.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
We are absolutely thrilled to hear that your new basement hardwood floors turned out so beautifully. Thank you for taking the time to share your experience with Kevin and the team, as we always strive to maintain the highest standards of professionalism, responsiveness, and uncompromising quality. We truly appreciate your business and hope you enjoy your newly matching home levels for many years to come.
M
Mark Thomsen10 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
This is an excellent team and we could not be happier with the job they did. They were very professional and use the best material and practices to make sure the job is done right. Our floors are marvelous!
Response from the owner · a month ago
Thank you so much for your wonderful feedback. We are absolutely thrilled to hear that you are happy with your marvelous new floors and that our team's commitment to professional standards, quality materials, and superior craftsmanship met your expectations. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience with us.
M
Mary Cunningham6 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
The difference in the “before” & “after” is stunning! Beautiful floors - Kevin & his fantastic team did an amazing job. Replaced large section of carpet with new wood floor - and refinished existing to match!
Price assessment: Great price
Services: Wood floor restoration
Response from the owner · 6 years ago
Thank you very much for your great review Mary. We appreciate your business and any referrals you send our way.
S
Shelly Cooke5 reviewsiTotal number of Google reviews Shelly has written across all businesses on Google Maps, not just this one.
Great customer service, fast installation and beautiful floors!
Response from the owner · 2 months ago
Thank you so much for the wonderful feedback regarding your experience; we are thrilled to hear that you are pleased with our prompt installation process, the quality of your new flooring, and the level of care our team provided.
J
Jeanette Rzeszut5 reviewsiTotal number of Google reviews Jeanette has written across all businesses on Google Maps, not just this one.
Kevin and his floor crew resurfaced and re stained our wood floors in our dining room, kitchen and family room. The finished project exceeded our expectations! Kevin on a consistent basis was available for questions and very interested if we were happy with the floor project throughout the work. In addition Paramount replaced our 90’s white spindles on our staircases going upstairs with a modern black metal spindle that included twists, plus baskets in the spindles.
Price assessment: Reasonable price
Services: Wood floor restoration
Response from the owner · 3 months ago
Thank you so much for taking the time to share your wonderful experience with our team. We are absolutely thrilled to hear that the resurfacing and staining of your dining room, kitchen, and family room floors exceeded your expectations, and that the new modern black metal spindles brought a beautiful update to your staircases. Providing attentive service and ensuring your complete satisfaction throughout the process is always our top priority, so it is incredibly rewarding to know Kevin's communication made a positive impact. We truly appreciate your business and hope you enjoy your newly transformed space for many years to come.
A
Anita Mathews9 reviewsiTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Kevin and Keith were great to work with. They were very detailed, prompt and noted just what I wanted. My stairs look absolutely beautiful! I would highly recommend Paramount Flooring of KC! I am a happy customer! Thank you to Kevin and Keith.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 months ago
Thank you for your great review Anita. We appreciate you very much.
J
Jason Patchen4 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
I highly recommend Paramount Floors. We recently had them refinish all of our hardwood flooring in addition to adding new hardwoods in our master bedroom. From the initial meeting with Kevin to the final walkthrough, we found Kevin and his crew to be timely, responsive, knowledgeable, and skilled. They finished the job in the exact amount of time they promised, they were precise and took great care to clean up afterwards, and their work was impeccable. We are extremely happy, and we wouldn’t hesitate to use them again!
Response from the owner · 5 months ago
Thank your for the great review, and all your kind comments Jason. We appreciate your business and all the referrals you might send our way.
