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Park City Home Theater

Home cinema installation · Emigration Canyon, UT · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 25 home automation installersPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 128 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Park City Home Theater at a glance

Google reviewers rate Park City Home Theater five out of five stars based on 128 reviews, with the owner responding to all feedback. Customers frequently cite professional installation of home theater systems, audio equipment, and whole-home WiFi, noting punctual arrival, clear communication, and reasonable pricing. The team is described as knowledgeable and flexible, handling complex setups like drop-down screens and fireplace mounts with attention to detail, and no recurring criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 128 reviews (100% five-star).
  • Reviews on this page: 128 Google reviews (124 with written comments, 14 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Home Automation Installer serving Emigration Canyon, Utah.

Data from Google, last updated October 28, 2026.

Score profile vs other home automation installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 94)Reliability: 98 (median 93)Value: 100 (median 96)Momentum: 100 (median 100)
Park City Home TheaterHome Automation Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Park City Home Theater: 100/100 on this factor. Category median: 94.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Park City Home Theater: 98/100 on this factor. Category median: 93.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Park City Home Theater: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Park City Home Theater: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–

Bar = this company · dark tick = category median.

Star ratings

128 Google reviews we collected

  • 5 stars128100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 124 written reviews

  • Praise26599%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price939%
  • Reasonable1357%
  • Overpriced00%
  • Not sure14%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6625%
  • Speed & response5420%
  • Quality & results5320%
  • Would recommend5119%
  • Communication187%
  • Price & value187%
  • Honesty & trust83%

What customers talk about

We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The team was professional, explained everything clearly, and made sure the projector and screen were set up properly before they left.”
  • “He was here immediately and cleaned up previous mistakes made by others.”
  • “John did an excellent job setting up my home theater system!”
  • “He did a great job installing my tv and would highly recommend.”
  • “He is organized, a great communicator, and does exactly what he says.”
  • “He was timely, reasonably priced, and went above and beyond to help us with technical difficulties after the TV was mounted.”
  • “Always had great ideas, trustworthy and an excellent communicator.”

People customers mention

  • John 37 reviews
  • Sonos 15 reviews
  • Cook 7 reviews
  • Buy 5 reviews
  • Theatre 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

AlaviLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience with the home installation. The team was professional, explained everything clearly, and made sure the projector and screen were set up properly before they left. The final result looks clean and works really well in the room. Very happy with the overall setup.

Customer photo from Alavi's review
Great price
Keith12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

John was great to work with and responsive. He set us up with exactly what he needed for more of a simpler system didn’t oversell us and great customer support

MarshallLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I really like home theater setups that don’t make the whole room look like a theater all the time. A drop dowm screen seems like a great option for keeping the living room clean and open when it’s not being used. When you need it ,it can be hidden in ceiling?Does Park City Home Theater design systems around this kind of hidden-screen setup?

Customer photo from Marshall's review
EdLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called John when I was desperate for help with WiFi and tv’s. He was here immediately and cleaned up previous mistakes made by others.. exceptional guy and very good at what he does!!!

Rob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John did an excellent job setting up my home theater system! He is organized, a great communicator, and does exactly what he says. I highly recommend him

Suzanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Park city home theater did a wonderful job installing our TVs, Sonos audio equipment and even put in a whole home wifi system so we have great wifi everywhere and can play music everywhere in our home

Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 128 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chris Lee4 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John was great to work with! Responsive, friendly and cares about service!

Response from the owner · a week ago

Thanks for the review, Chris. It was a pleasure working with you to update your home theater. I certainly appreciate your business.

Alavi SorabLocal Guide · 55 reviewsTotal number of Google reviews Alavi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience with the home installation. The team was professional, explained everything clearly, and made sure the projector and screen were set up properly before they left. The final result looks clean and works really well in the room. Very happy with the overall setup.

  • Price assessment: Great price
Response from the owner · 2 weeks ago

Thanks for the review Alavi

Keith Donovan12 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John was great to work with and responsive. He set us up with exactly what he needed for more of a simpler system didn’t oversell us and great customer support

Response from the owner · 3 weeks ago

Thanks for the review, Keith. It was an absolute pleasure working with you. I certainly appreciate your business.

Marshall CurtisLocal Guide · 68 reviewsTotal number of Google reviews Marshall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really like home theater setups that don’t make the whole room look like a theater all the time. A drop dowm screen seems like a great option for keeping the living room clean and open when it’s not being used. When you need it ,it can be hidden in ceiling?Does Park City Home Theater design systems around this kind of hidden-screen setup?

Response from the owner · 4 weeks ago

Thanks for the review Marshall and yes we do offer hidden screen set ups that drop down from the ceiling or if you prefer an ultra short throw projector with a screen that rises up out of a console

Robert MooreLocal Guide · 17 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. Very professional and knowledgeable.

Response from the owner · a month ago

Thanks for the review Robert, I certainly appreciate your business!

Ed WilsonLocal Guide · 18 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called John when I was desperate for help with WiFi and tv’s. He was here immediately and cleaned up previous mistakes made by others.. exceptional guy and very good at what he does!!!

Response from the owner · a month ago

Thanks for the outstanding review Ed, it was a pleasure working with you. I certainly appreciate your business.

Rob Miller9 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John did an excellent job setting up my home theater system! He is organized, a great communicator, and does exactly what he says. I highly recommend him

Response from the owner · a month ago

Thanks for the review Rob! It was a pleasure working with you to upgrade your home theater, I appreciate your business.

Suzanne Neibauer3 reviewsTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Park city home theater did a wonderful job installing our TVs, Sonos audio equipment and even put in a whole home wifi system so we have great wifi everywhere and can play music everywhere in our home

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thanks for the review Suzanne, I appreciate your business!

Jamie Miller9 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John was awesome and came out the day after calling him. He did a great job installing my tv and would highly recommend.

Response from the owner · 2 months ago

Thanks for the review Jamie. It was a pleasure working with you to install your TV. I appreciate your business.

caroline sabloak5 reviewsTotal number of Google reviews caroline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John was very professional, thorough and helpful. He is an expert in his field. I enjoyed working with him, and I look forward to calling on him for my future AV projects.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thanks for the review Caroline. It was an absolute pleasure working with you and I look forward to our future projects. I appreciate your business.

Park City Home Theater on Google Maps →

Business details