Physical therapist · Reynoldsburg, OH · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★114 Google reviews · 4 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Park Rehab five stars based on 114 reviews, noting the practice responds to eighty-one percent of feedback. Patients describe effective treatment for back, knee, and neuropathy issues using advanced equipment like shockwave therapy and dry needling alongside manual techniques. Recurring themes include thorough evaluations, personalized exercise plans, and staff who communicate clearly while taking time to address specific pain sources. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 114 reviews (100% five-star).
Reviews on this page: 114 Google reviews (110 with written comments, 3 with photos).
Owner responses: the business replied to 81% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Park RehabPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Park Rehab: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Park Rehab: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Park Rehab: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
114 Google reviews we collected
5.0of 5
5 stars114100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 110 written reviews
96%praise
Praise13696%
Complaints54%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend5539%
Staff & attitude4330%
Quality & results2115%
Speed & response1410%
Communication64%
Honesty & trust21%
What customers talk about
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend this rehabilitation Office as they are the best!”
“Very professional yet very friendly and down-to-earth.”
“Therapist has great experience in supporting people who srrecivering from oke itook the time to get to know meand goals.”
“I was treated for hip pain at another reputable rehabilitation center but the physical therapy was not working.”
“I am now back to playing basketball and I am so impressed with how quick and effective the Park Rehab therapists work!”
“Everyone there is super friendly, easy to talk to, and actually cares about helping you get better—not just rushing you in and out.”
“The genuine care and dedication they to their patients is above and beyond!”
People customers mention
Lindsey3 reviews
Parks3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
D6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
With a broken ankle two weeks ago, Lindsey was able to reduce swelling and provide therapy to restore movement. She knows far more about restorative health than most. So glad we have got to work with her.
John1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Park Rehab in Reynoldsburg does an incredible job regarding physical therapy! They use advanced technology and their vast experience to analyze my issues and then use advanced equipment that incredibly helps heal the body quicker than other standard physical therapy methods. I highly recommend this rehabilitation Office as they are the best!
Joy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was treated for hip pain at another reputable rehabilitation center but the physical therapy was not working. After my initial visit to Park Rehab, I was rightfully diagnosed with a lower back issue and have gotten progressively better ever since. Available technology and hands on manipulation have been utilized…
HiramLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
My visit was great. Therapist has great experience in supporting people who srrecivering from oke itook the time to get to know meand goals. Other staff was friendly and helpful. The therapist utilize the latest equipment which I coul feel the effects of my treatment mmediately. Healso recommended action to…
Jack2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Park Rehab is a great organization. Very professional yet very friendly and down-to-earth. I'm 71 and was having problems with a knee and a shoulder. They did amazing work in the office but also made sure I had all the info and resources to know how to do the right workouts at the gym and at home.
Cathy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very happy with the results achieved. Therapist was hands on and help work out several issues with my back, hip and shoulder. Highly recommend.
With a broken ankle two weeks ago, Lindsey was able to reduce swelling and provide therapy to restore movement. She knows far more about restorative health than most. So glad we have got to work with her.
Response from the owner · 3 weeks ago
Thank you for the fabulous review!! Lindsey is a top notch therapist! It is exciting to see the great strides that you have made in the amount of time that you have been coming to Park Rehab. We care about your results and will be here whenever you need us! Our best to you... :)
John Schaas1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Park Rehab in Reynoldsburg does an incredible job regarding physical therapy! They use advanced technology and their vast experience to analyze my issues and then use advanced equipment that incredibly helps heal the body quicker than other standard physical therapy methods. I highly recommend this rehabilitation Office as they are the best!
Response from the owner · 3 weeks ago
Dear John,
Thank you for your 5-star rating, as well as this wonderful feedback! We are so happy that you could feel the effects of our modern technology immediately. Our therapists focus on making a positive impact! We look forward to our continued relationship. Thank you for the opportunity to care for you! Our best always...
Joy Gonsiorowski1 reviewiTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
I was treated for hip pain at another reputable rehabilitation center but the physical therapy was not working. After my initial visit to Park Rehab, I was rightfully diagnosed with a lower back issue and have gotten progressively better ever since. Available technology and hands on manipulation have been utilized for my recovery and I am grateful for the positive steps toward feeling pain free again. I also mentioned to my PT that I had chronic headaches for which I was taking prescription drugs daily, and had suffered with them for decades. The PT suggested I eliminate gluten from my diet for the next week to see what would happen. I did and I feel SO MUCH BETTER; perhaps 1 headache in the last 6 weeks or so... No gluten, no headache. I will be eternally grateful for that suggestion.
Response from the owner · 3 weeks ago
Dear Joy,
Thank you so much for your 5-star rating! We are so pleased that you are making great strides in feeling pain free again! We look at the whole body with a holistic approach and so happy to hear that our suggestion for your headaches worked! We are grateful to be a part of your wellness journey. Our best to you always...
Hiram JonesLocal Guide · 44 reviewsiTotal number of Google reviews Hiram has written across all businesses on Google Maps, not just this one.
My visit was great. Therapist has great experience in supporting people who srrecivering from oke itook the time to get to know meand goals. Other staff was friendly and helpful. The therapist utilize the latest equipment which I coul feel the effects of my treatment mmediately. Healso recommended action to improve my saastisity. Im encouraged ragedfor my on going recovery and belive I will improve my ability to walk sithout synergistic movements andbe able to do more of the things I enjoyed doing prior to having a stroke.
I definitely recommend Park physical therapy.
Response from the owner · 2 months ago
Dear Hiram,
Thank you for sharing your wonderful feedback! Providing dedicated care during your recovery is our highest priority. We are so glad that you could feel the effects of our modern technology immediately. Our Physical Therapists will continue to focus on making a positive impact during your rehabilitation process. We look forward to our continued relationship for more great wins! Thank you again for entrusting us to care for you!
Jack Stockdale2 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Park Rehab is a great organization. Very professional yet very friendly and down-to-earth. I'm 71 and was having problems with a knee and a shoulder. They did amazing work in the office but also made sure I had all the info and resources to know how to do the right workouts at the gym and at home.
Response from the owner · 3 weeks ago
Dear Jack,
We are so pleased that we were able to help you get back to the things you love to do! We strive to be compassionate and offer quality care while welcoming you in as family. Thank you for the excellent review! Our best to you always...
Cathy Kilbourn10 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Very happy with the results achieved. Therapist was hands on and help work out several issues with my back, hip and shoulder. Highly recommend.
Response from the owner · 3 weeks ago
Dear Cathy,
Thank you for the great review! We are so pleased that our therapists met your expectations. We were happy to be a part of your health journey and will be here in the future if you need us. Our best to you...
Robert1 reviewiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
I had an appt with Park Rehab on 6/2/2026 because of severe lower back pain. Within one week I was able to move around without pain.
I continued to receive treatments with a Park Rehab Therapist through 7/10/2026. I was finally back to 100% and did not need any additional treatments. I highly recommend the Park Rehab Therapist to anyone that needs treatment for severe lower back pain like I experienced.
Robert Peterson
Response from the owner · 3 weeks ago
Dear Robert, It was our pleasure to be a part of your healthcare journey! We are thrilled that you are back to moving at 100%. Thank you kindly for the awesome review and for the opportunity to care for you. Our best to you...
david downey10 reviewsiTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Park Rehab Center physical therapy facility will meet and exceed any similar to physical therapy centers.
I’m very careful in my referrals. Have recommended 5/6 friends, some with chronic pain. All are still friends and repeaters.
Response from the owner · 2 months ago
Dear David,
Reading your review truly brought big smiles to our entire team today. THANK YOU!!!! We are deeply grateful for your trust in recommending your family and friends to Park Rehab. We are always happy to see you and are privileged to be a part of your healthcare journey!! Our best to you....
Bruce BryantLocal Guide · 31 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
I am a76 year old man with Scoliosis and have gone to several Physical therapists over the years. The care that I receive from Park Rehab has been excellent. The therapy that I receive is tailored to my specific condition and has been most effective in relieving pain and restoring me to normal function.
Response from the owner · 2 months ago
Dear Bruce,
We are incredibly grateful for your five-star review and appreciate you sharing your recovery journey with us. Thank you so much for your kind words and for trusting us with your care.
Maureen Gallagher3 reviewsiTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Park rehab therapist have significantly helped me with my sacroiliac, hip, and lumbar pain. The spend the time you need to get them better. They are excellent manual therapist that I would highly recommend.
Response from the owner · 3 months ago
Thanks for the great review! We are so pleased that our services and therapists met your expectations. We were happy to be a part of your health journey and will be here in the future if you need us. Our best to you...
