Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts
Google reviewers rate this event planner 4.8 out of 5 based on 287 reviews, with the owner responding to 91 percent of them. Customers frequently praise the company for its punctual delivery, professional setup and teardown services, and effective communication regarding event details and pricing. However, lower-rated reviews indicate recurring issues with inconsistent product quality, such as incorrect color schemes or deflating balloons, and a lack of responsiveness to customer inquiries after payment.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 270 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were kind, courtesy, and most importantly got every detail right.”
“Will certainly keep them in mind for future events and highly recommend them to anyone!”
“I previously left them 5 stars, but after this recent experience I’ve updated my review to 1.”
“I didn't know where to start with decorations, and they created a comprehensive plan quickly and easily with input from me every step of the way.”
“I tried calling on 11/8 in the morning due to a last minute need for a party because of a shipping delay.”
“They are wonderful to work with, have great communication, are fairly priced, and do fantastic work!”
“Such a great experience from communication to set up and even take down!”
“They were very easy to reach and talked out every detail with us and the pricing was very affordable and everything looked great.”
“Not worth the money!”
“When you find a local business that matches premium capability with genuine heart and elite operational reliability, you stick with them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Perfect for my baby shower !
Elizabeth, thank you for the wonderful review. We are so pleased our decorations helped make your baby shower perfect. Your feedback brightens our day and we appreciate you trusting us with such a special celebration. We would love to assist with future events.
Best in the business. Perfect deliver time and perfect service. They were kind, courtesy, and most importantly got every detail right.
John, we truly appreciate you sharing this great feedback. It means a lot to know our timing, attention to detail and team manner made your experience smooth. We take pride in reliable service and are glad it showed. We look forward to helping with your next event.
I had a baby shower for my daughter at Narcisi winery. Balloons were provided by Party at Butler. Both facilities provided excellent service. The balloons looked absolutely beautiful.
Bonnie, we’re so glad the balloons helped make your daughter’s baby shower special at Narcisi Winery. Hearing they looked beautiful and that both venues provided excellent service truly brightens our day. We appreciate you choosing us to be part of the celebration.
Party on Butler helped to make my father's 80th birthday party extraordinary. I didn't know where to start with decorations, and they created a comprehensive plan quickly and easily with input from me every step of the way. The balloon displays were beautiful and so much fun! Set up and take down was perfectly executed, too. I highly recommend.
S. F., thank you for the kind words. We enjoyed collaborating to bring your father’s 80th to life and are so happy the décor plan and balloon displays delighted you. Smooth setup and takedown are important to us, and your recommendation means a lot.
Absolutely amazing!! I used Party on Butler for a very large and important event at work. They are wonderful to work with, have great communication, are fairly priced, and do fantastic work! Will certainly keep them in mind for future events and highly recommend them to anyone!
Jessica, thank you so much for the wonderful review. We're delighted we could support your important work event with clear communication, fair pricing and excellent execution. Your recommendation means a lot and we look forward to being part of future events.
Party on butler supplied the balloons and backdrop for a baby shower I was hosting. They made my vision come to life. Having them set it up and tear it down took so much off my plate and made the day that much easier!
Kristen, thank you for the lovely review. We’re thrilled the balloons and backdrop matched your vision and that our setup and teardown helped you enjoy the day. It was a pleasure to be part of your baby shower and we appreciate you trusting us.
Amazing. Devon turned a few ideas we had into an unbelievable one of kind party. She and her team made sure every aspect of our party was taken care of. My husband and I were able to be completely present and enjoy our event instead of running around doing 1 million things . It was truly stunning, fun, and unforgettable.
Brittney, reading this made our day. We’re thrilled Devon and the team turned your ideas into a one of a kind celebration and that you and your husband could relax and enjoy it. Knowing the event was stunning, fun and unforgettable means a lot. Thank you for trusting us and for your wonderful review.
Not a great experience overall. Once I paid, I received no communication until the day before my event, which would have been fine except I had to reach out to them to verify the location and time. Once the arch arrived it was the wrong color scheme. I tried to get in contact with them about it since, but have been ignored. I paid $300+ so to have to chase them down and get the wrong thing? Not ideal.
Working with party on butler was an added touch to my event. Devon got the vibe instantly and the final creations were talk of the event! Outstanding job. ❤️
Thank you, Melissa. We’re so glad the butlers added a special touch to your event and that Devon captured the vibe and did a beautiful job. We appreciate your kind words and look forward to helping with future celebrations.
Party on Butler has been wonderful to work with two years in a row now for our Family Day event at Kennywood. Very professional, prompt and provides a variety of options to choose from. Thank you!
Kathy, thank you for choosing us again for your Family Day at Kennywood. We appreciate your kind words about our professionalism, promptness and variety of options. It means a lot to know we helped make the day a success. We look forward to working with you again.
Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts