How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREPathfinder's Carpet Cleaning
Pasadena, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 611 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Pathfinder's Carpet Cleaning for 8 kinds of job.
Pathfinder's Carpet Cleaning for general carpet cleaning
Clear ✕All 116 Google reviews tagged “General carpet cleaning” · showing 80
We have used Pathfinders for years in our commercial and residential places. I Highly recommend them because they are thorough and have friendly staff!
Great job! they did a wonderful job on our office carpet. we will use them again!
Returning customer. Martin and Chris showed up right on time, discussed the work to be done and a the price. Then got down to business. We have very old carpet and they got it a lot cleaner than I even expected. Good people, good company.
The service was very good and professional. We have used Pathfinders for many years. I would highly recommend them.
I've been using Pathfinders for many, many years. They are always on time. They did some carpet cleaning and power washing at my house. I can always trust the professionals at Pathfinders to do a GREAT job.
I have always used Pathfinders for my carpet cleaning. They do a great job.
If you’re looking for a GREAT carpet and rug cleaning company, use AAA Pathfinders Carpet Cleaning services. They were prompt and professional. They did a fantastic job and even removed candle soot from the carpet. They also did a beautiful job on a wool area rug. It looks brand new. I highly recommend this company.
Pathfinders is our “go to” for all floor cleaning and pressure washer needs. Always completely satisfied their employees and service. Call them. You don’t be disappointed.
We've used Pathfinder for years, they have always been dependable, reasonable rate, quality work and personable, did a Great job. Thanks Guys
Great customer service, fast and reasonable prices. Would definitely use them again, highly recommended.
Grout and tiles cleaned and resealed
Our carpet needed stretching in every room. Chris stretched and Marvin cleaned the carpet. Marvin also cleaned our kitchen tile. He was successful in getting all the stains out. We also had our dryer duct cleaned. I am so pleased with everything Pathfinders completed. The carpet looks brand new and so does the tile.
I used this company once before a few months back to suck up water from a roof leak. I had them come back to do the rest of all the carpet. It came out great. The guys thoroughly cleaned all the carpet areas in our home. I would highly recommend Pathfinders to any one who needs their carpet cleaned.
I absolutely recommend. Very friendly, professional, informative and down to earth. Will definitely use them again!
Only 1 word AWESOME!!!!!!!!!
Great job, as usual! They came out the same day we called.
Great work. On time and professional.
Used them for around 20 years and was always pleased with the friendly people and job well done!
On time, and very good communication about time and services. Fully explained cost and what stains they wouldn’t be able to remove. Also gave me great tips on how to clean my sectional without having to pay for a shampoo. They were friendly, professional, thorough and fast. We have them come every 6 months. This is the only company we use!
Perfect repeat cleaning! They are my go to team!!
I loved their work, attitude, and ethics. Communicated with me all the time. They were flexible on last minute changes and adjustments. They gave me an excellen price. I will use them again and again. I highly recommend them to anyone.
We hired Pathfinders to clean our commercial carpet for our party hall "Dazzling Beauty Parties" here in Pasadena and they did an AMAZING Job! The initial cost was very affordable but then the cleaning guy called me to ask if I wanted a carpet protector that would cost be $100 more from the invoice so I said yes…
Did a great job. Very friendly and courteous. Didn’t do anything extra without asking permission. I really appreciate that. Would use them again.
We called Pathfinders after the bad rain storm that had pushed water under the door threshold. One of our offices had water damage that was visible on a portion of the carpet. They came in and cleaned it up moving what was needed to preform the job properly. In and out within 30 minutes and the job was executed…
Very professional and arrived on time. Grout cleaning and carpet cleaning turned out great.
Recent bad weather brought in wind driven rain to our office building. We were very impressed with the response time Pathfinders had a crew out to clean carpet and area rug. They were professional and knowledgeable - highly recommend their services.
Very professional and very kind. Couldn’t ask for a better company.
Great Job
I had an ac leak and they were able to pull the carpet up and get it dried out. Great to work with and put it back in place.
Chris and his guys were awesome, chris explained what process would be needed to safely remove/ restore the affected areas from my water heater flooding my master bedroom closet and half the room. He was very knowledgeable and answered all concerns / questions.I walked away from this experience with new knowledge and a go to company for further needs.
Been using Pathfinders for over 20 years! They are always on time, professional and do a fantastic job! Highly recommend!
They also repaired two palaces in the carpet that was first quality.
Pathfinders did a phenomenal job on my carpets! Removed stains and pet odors. I didn’t think my carpet could look this good again!
Everything I could ever ask for!
Chris is very polite and personable. He was able to repair our carpet and it looks good as new.
I have had Pathfinders clean my carpets, fog my A/C system and power wash my driveway & pergola. They have always done a great job! They always show up on time and are very professional. I also like the fact that they are a local business in Pasadena.
The workers were very professional and courteous. They cleaned our home in a very timely manner and we don't have that pet odor anymore. Thank you so much and at a great price.
Pathfinders did a fantastic job! Lance and Andrew were prompt, efficient, and professional. Highly recommend this company!!
awesome people
Pathfinders always delivers! Reasonable price too. Pathfinders make my life easier with my geriatric pets!
Chris and Andrew did an outstanding job! Exceptional customer service and carpet looks fantastic!
All the persons we dealt with were very nice and professional. Lance did a great job with some deep stains on carpet and returned my area rugs early at my request. Thanks AAA Pathfinders!
Pathfinders has been cleaning for us for years. Great Work
Was able to get an appt the next day when I called. Very thorough and quick service, and the carpet looked good as new when they were done.
I’m a parent to a very messy toddler and have two furbabies (cat&dog). I had milk stains, heavy foot traffic areas, pet stains, dirty tile grout, dryer vent, all overdue for a deep cleaning. Two very professional gentlemen got it all clean and smelling great. Still getting compliments on how great the house…
Pathfinders is always my go to carpet cleaners. They are fast, personable and do an amazing job with my carpets! Wouldn’t think of using any other company !!
Pathfinders Carpet Cleaning is A+++ very professional listened to cust T
Pathfinders did an excellent job of cleaning carpet, tile and grout. Was very pleased and tile, grout looked brand new. Gentlemen were very courteous and very careful while doing their job. I would definitely recommend them and use them again.!
Thorough, efficient, and professional. Cleaned up old pet stain really good.
My “go to” for cleaning needs. Always prompt, professional, courteous, thorough and efficient. Competitively priced. Highly recommend!
Lance and Andrew visited my home with Pathfinder’s Carpet Cleaning service to clean my tile floors and carpet in the bedrooms. From the moment they entered my home (on time) they were very friendly and professional. I told them specific instructions on what to clean and where and they followed through perfectly. I’m…
Lance & his partner called when they were about 20 minutes away. When they got to the my place they introduced themselves and made sure that we were on the same page about the service i would be receiving and price. At the end they let me know aftercare process and gave brochures. VERY VERY PROFESSIONAL. highly recommend. Will definitely use again.
They did an outstanding job on my carpet. I could not be more pleased.
Pathfinder did a great job. They were on time and the price was more than fair. Heartily recommend them
The technicians were on time actually a little early but called to alert my son they would arrive within a few minutes. They explained the process of sanitation and deodorizing then steam cleaning. Chris addressed all the problem areas of carpet I requested. They cleaned our furniture spotless. They are honest and…
Pathfinders was great! They were polite, on time, and did a great job!
Been using them for a long time! There work is amazing! Highly recommend them
This was our first occasion to use Pathfinders Carpet Cleaning - it won't be the last. We were contacted a few minutes prior to arrival letting us know they were on their way and arrived at the designated appointment time. The technicians were polite and knowledgeable and did a fantastic job. We were pleased with the service provided.
They are amazing and take care of me every time. I will forever use them, they take pride In the job they preform, they work with you no matter what and they are so understandable and trustworthy. Great job guys!
Lance was my technician. He was always on time and gave plenty of notice before arriving. Did a great job! Very respectful and professional. I had carpet and tile cleaning done. Ed came back on a call back call and he as well was very professional! Great company!
Quick & clean
Pathfinders came out to stretch and clean carpet, did an amazing job! They came quickly and the process was fast and great quality of work.
Excellent service - carpet cleaning. Appointment was made by phone w/an opening later the same day. Crew called while en-route to confirm appointment and arrived on-time. Very professional walk-thru and detail of pricing. Crew arrived w/masks and were very much COVID aware. Very professional service. I both…
Great job. Got an appointment quickly. Carpets looked and smelled great.
Great company to deal with, came next day to clean my carpets.
This is the second time I have used Pathfinder, the first was to have air ducts cleaned and the second was to have carpets cleaned. They are very professional and keep in contact with you about arrival times. I will use again.
Really friendly guys and I didn't have to sit around waiting for them. I would recommend them! Great communication!
Arrived promptly work was completed quickly. No problems at all. Would use them again
Love Pathfinders! You won't get better service anywhere. Bonnie was great at scheduling our visit! Chris went beyond the call of duty to be of help pre-spotting and Andrew worked very hard to get the carpet perfect. Thanks for hiring such dedicated employees!
Great service, arrived early, answered all of our questions & concerns. They cleaned our grout, tile and carpet. Looks great
I have been using Pathfinders Carpet Cleaning for a few years now. They always do a fantastic job tackling whatever I throw their way! I have used them for carpet, tile, area rugs, and upholstery cleaning. I have even had them clean some old vehicle seats out of a 30yr old junkyard find. They have excellent customer…
Great customer service and did an amazing job! Loved everything about the experience. I highly recommend!
Professional, efficient, did a great job!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 116 | $170–$334 |
| Pet stain & odor removal | 49 | $139–$360 |
| Area rug cleaning | 32 | $170–$447 |
| Carpet steam cleaning | 25 | $176–$340 |
| Upholstery cleaning | 21 | $189–$359 |
| Carpet cleaning | 8 | $146–$310 |
| Power/pressure washing | 6 | — |
| Cleaning | 2 | $209–$322 |
