Customers report that this Columbus contractor delivered decks, patios, and fences with high quality, punctuality, and clear communication, often using 3D designs to visualize projects. Reviews highlight fair pricing, professional crews, and post-completion support for minor issues. However, some low-star reviews describe delays in providing quotes and starting work, along with dissatisfaction regarding installation methods and the contractor's response to quality concerns.
Google rating: 4.8 out of 5 from 100 reviews (95% five-star).
Reviews on this page: 100 Google reviews (93 with written comments, 46 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 22, 2026.
Service: Deck Contractor serving Columbus, Ohio.
Data from Google, last updated November 9, 2026.
Star ratings
100 Google reviews we collected
4.8of 5
5 stars9595%
4 stars11%
3 stars00%
2 stars00%
1 star44%
Praise vs complaints
Phrases our text analysis found in 93 written reviews
97%praise
Praise20497%
Complaints73%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4521%
Would recommend4521%
Staff & attitude4421%
Speed & response3818%
Communication189%
Price & value115%
Honesty & trust105%
What customers talk about
We read 93 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Crews were very efficient, organized, and did great work.”
“We are very pleased with the finished product and highly recommend the team at PDF.”
“I can't recommend him enough.”
“They provided helpful info about available loan options thru affiliated providers.”
“They completed the project earlier than expected, quickly, and expertly.”
“Took forever to start the job and then wanted to call me a “entitled millennial” when i questioned the quality of his work.”
“They kept us updated on start times leading up to the project and were very communicative about the timeline and happenings once the project began.”
“The price was fair and comparable to 2 other quotes I got from other regional companies.”
“…eplaced it with a composite deck and added a screened in room) and I trusted them based on their attention to detail and years of experience building…”
People customers mention
Brandon16 reviews
Donovan12 reviews
Donavon7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The entire PDF team (Brandon, Donavon, Jose, and crews) were fantastic to work with from the initial home visit thru the final punch. Initial rendering allowed us to see what we could expect and make some tweaks from there. Materials being used were clear on the proposal, as was the installation process. They provided helpful info about available loan options thru affiliated providers. They kept us updated on start times leading up to the project and were very communicative about the timeline and happenings once the project began. Crews were very efficient, organized, and did great work. We completed a few walkthrus during the project, a punch walk at the end, and the minor punch items were addressed within 48 hours. The team was a pleasure to work with from start to finish. We are very pleased with the finished product and highly recommend the team at PDF.
First summer almost over. The deck has been amazing and really enjoying it.
Really enjoyed working with PDF builders. Anything I asked for was answered with "WE CAN DO THAT". They completed the project earlier than expected, quickly, and expertly. Extremely satisfied with the end result. Their knowledge and guidance in the design process was exactly what we needed to get the result we desired. Can not even to describe how satisfied I am with the complete process. Thanks so much.
Services: Deck installation
Response from the owner · 5 months ago
Trent, thank you so much for the kind words! We really enjoyed working with you and helping bring your vision to life.
Our team works hard to make the whole process smooth and stress-free, so it means a lot to hear that you felt supported from design through the completion of your deck. We’re glad we could deliver ahead of schedule and give you a result you love.
Thanks again for trusting PDF Builders with your project — enjoy your new space!
B
Brian Heilbronner7 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Excellent experience with PDF for our new patio and fence.
Donavon and Brandon brought our vision to life, specifically incorporating natural stone instead of pavers.
The installing crew was meticulous and professional, and special shout-out to Jose the coordinator for his terrific communication.
There were a few spots that needed fixed after a heavy rain, and the crew immediately addressed the issues.
The project started later than expected, but their communication was excellent and everything was well worth the wait.
Thank you PDF for making our dream outdoor space come true!
Response from the owner · 2 months ago
Brian, thank you so much for the great review and for trusting PDF Builders with your backyard project! It was a pleasure working with you and bringing your vision to life, especially incorporating the natural stone patio and new fence.
We truly appreciate your patience with the later-than-expected start and your recognition of the communication throughout the project. Donovan, Jose, our crews, and I all take a lot of pride in making sure the finished project is something our clients will enjoy for years to come — including coming back and taking care of anything that needs attention.
Thank you again for the opportunity to build your dream outdoor space. We hope you and your family enjoy it for many years!
— Brandon & the PDF Builders Team
C
Corey Weisinger4 reviewsiTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
PDF made the whole process from beginning to end so easy and seamless. They cared a lot of the quality of everything and ensuring our backyard got done the right way. Communication was phenomenal throughout the planning and they executed an amazing final product with our backyard. It’s everything we wanted!
Price assessment: Reasonable price
Services: General construction, Home renovations, Patio paving, Fence installation
Response from the owner · 2 months ago
Corey, thank you so much for the awesome review! We truly appreciate you trusting PDF Builders with your backyard project. It was a pleasure working with you from the initial planning and design all the way through the final build. Our team takes a lot of pride in doing things the right way, so hearing that you love the finished backyard means a lot to us. We hope you and your family enjoy it for many years to come!
— Brandon & the PDF Builders Team
C
Cole Weber4 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Brandon, Donovan, and their teams provided a fantastic build experience, and we are very happy with the final results. They were very accommodating throughout the build process when small issues and hiccups were encountered, and they were willing to listen to and address questions and concerns as they came up. I wouldn’t hesitate to work with them again for future projects.
Cole, thank you so much for the 5-star review and for trusting PDF Builders with your project! You were an absolute pleasure to work with from start to finish.
We loved bringing this Powell backyard together—from the Unilock paver patio, gas fire pit, and outdoor kitchen with granite countertops to the Deckorators composite deck, covered living area, privacy wall, TV wall, and electrical.
We truly appreciate the opportunity and hope you and your family enjoy this outdoor space for many years to come. Thank you again,
PDF Builders Team!
M
Megan Scherer5 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Brandon and Donovan were excellent to work with. This was a big project (ripped out an old deck and replaced it with a composite deck and added a screened in room) and I trusted them based on their attention to detail and years of experience building and designing decks. They provided excellent concept design and recommended things I wouldn’t have thought of. The crew was very hard working and showed up every day. I’m really happy with the finished product.
Price assessment: Reasonable price
Services: General construction, Deck installation, Composite decks, Remodeling
Response from the owner · 3 months ago
Megan, thank you so much for the kind words and for trusting us with such a big transformation! You were truly one of the sweetest clients to work with, and your project was easily one of my favorite builds this year. I loved taking the old deck and turning the space into a new composite deck and screened-in room that you and your family can enjoy for years to come.
It means a lot to hear that you appreciated the design process, attention to detail, and hard work from my crew. I take a lot of pride in helping my clients think through the little details that can make a big difference in the finished project.
Thank you again for trusting me, Donovan, and the entire PDF Builders team with your home. I’m incredibly proud of how everything turned out, and I hope you enjoy your new outdoor space for many years to come!
S
Sam Vinci3 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
The whole team did a great job for us from start to finish. Help visualize our plan with 3D designs. We’re very receptive to all adjustments we asked for. Kept us very informed on timeline and steps of project. Each crew they that came in showed great detail to their construction. And post project completion they have continued to support just minor corrections that have arose without any question or additional cost. Highly recommend.
Services: General construction, Deck installation, Patio paving
Response from the owner · 3 months ago
Sam, thank you so much for the kind words and for trusting our team with such an incredible project! It was a pleasure working with you from the first 3D design all the way through the final walkthrough. Your Outdoor Space came together beautifully with the Deckorators Deck, Preferred Aluminum Railing, Unilock Paver Patio and Walkway, Berlin Gardens Pavilion, Custom Natural Stone Gas Fireplace, Low-Voltage Lighting, Aluminum Fence, and even the Concrete Trash Enclosure. We truly appreciate your patience, collaboration, and confidence in our team throughout the process. Clients like you make what we do so rewarding! We hope you and your family enjoy your new outdoor living space for many years to come. Thank you again for the recommendation! – Brandon, Donavon and The PDF Builders Team
T
Tomeka Hewlett5 reviewsiTotal number of Google reviews Tomeka has written across all businesses on Google Maps, not just this one.
A great company to work with. The installation process was quick and they did a fantastic job. We are so happy with the quality of work and the attention to detail in building us a quality fence.
Price assessment: Reasonable price
Services: Fence installation
Response from the owner · 3 months ago
Thank you so much! It was a pleasure building your cedar shadow box fence, and we're so glad you're happy with the final result. We really appreciate you noticing the quality and attention to detail—it means a lot to our team. Thanks again for trusting PDF Builders!
R
Ryan Gibson1 reviewiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
PDF Builders was great to work with. We wanted a customized covered deck that we could put a hot tub on and they designed and built exactly what we were looking for. Everyone that we worked with throughout the process was professional, knowledgeable, responsive, and overall pleasant to work with. The crews that built the deck and the roof did excellent work and seemed to take a lot of pride in their work, which was very much appreciated. We would definitely recommend PDF to others.
Response from the owner · 4 months ago
Ryan & Ann,
Thank you for the kind words—and for taking the time to leave a review when you normally don't. That truly means a lot to us.
Your project was a special one, and we loved helping bring your vision for a custom covered deck and hot tub space to life. We'll be sure to share your comments with our crews—they take great pride in their work and will appreciate the recognition.
Thank you again for trusting PDF Builders with your home and for sharing the beautiful photos. We hope you enjoy your new outdoor space for many years to come!
— Brandon & The PDF Builders Team
