Google reviewers rate Patio Partners 4.6 out of 5 stars based on 67 reviews, with the owner responding to 30 percent of them. Customers frequently praise the company for professional installation, competitive pricing, and prompt communication during the contracting and construction phases. However, several low-star reviews highlight recurring issues with unreturned phone calls, delayed material delivery, and unresolved structural problems like leaks or missing permits.
Google rating: 4.6 out of 5 from 67 reviews (87% five-star).
Reviews on this page: 67 Google reviews (62 with written comments, 19 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: June 17, 2025.
Service: Gazebo Installation Service serving Goodyear, Arizona.
Data from Google, last updated November 8, 2026.
Star ratings
67 Google reviews we collected
4.6of 5
5 stars5887%
4 stars23%
3 stars00%
2 stars11%
1 star69%
Praise vs complaints
Phrases our text analysis found in 62 written reviews
92%praise
Praise12392%
Complaints118%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4131%
Would recommend2619%
Quality & results2418%
Speed & response1713%
Communication1310%
Price & value118%
Honesty & trust21%
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All aspects of my project were handled professionally.”
“would highly recommend Patio Partners in the Phoenix area.”
“I would not recommend this type of cover for a two story home.”
“Patio Partners did a great job with our front Pergola.”
“Horrible way to do business!”
“Jamie came out the next day and gave me a quote the same day.”
“Our carport awning project was marked by delays, poor workmanship, lack of communication and more excuses than apologies.”
“Stayed in constant communication with me that day for added questions.”
“We did need to have a rood gutter placed along that roof line, but so worth it.”
“I wish this would have been pointed out during the estimate.”
“Patio Partners genuinely backs their custom work for your project and their commitment to ensure you love the finished product.”
People customers mention
Mike13 reviews
Jamie7 reviews
Brandon6 reviews
Chad6 reviews
Clark5 reviews
Paul4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Watch you back with this company, I had them build a car cover, then two years later the city was asking about permits. They never submitted them and the structure is out of code. This company will not support their products or admit when they made mistakes. I would personally recommend that you look elsewhere for a contractor who actually follows the law.
Response from the owner · a year ago
I am sorry you feel this way. However, we did warn you that it was not permitable to go all the way to the street. You insisted that there were others in your neighborhood and it would be fine you even. We even wrote on your contract that you knew a permit would be needed and you chose to not get one. We are one of the few companies who tell people they really need permits. But, since it is your property, it is up to you to decide if you want to get one or not. PSA to other potential customers, most of the time, you can not put a cover on the front of your house due to setbacks. Even if your neighbors have them. They might have different set backs or didn't get it permitted. Call your city and ask for your set backs while planning these things to make sure you fall within your guidelines. We are happy to help through the permit process but after many years of installing and permitting. The vast majority of front patio covers are denied. You can apply for a variance, but I haven't seen one get approved yet. So it's unlikely to get a variance in my opinion.
T
Terry BatsonLocal Guide · 55 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Had to replace a patio cover. This company was great and Kevin, outstanding in his management of the project, response time, etc. Love our new cover! Price was fair and quality outstanding. Thank you!
S
spirit wolfLocal Guide · 22 reviewsiTotal number of Google reviews spirit has written across all businesses on Google Maps, not just this one.
Needed a pergola removed and replaced with a covered patio. Jamie came out the next day and gave me a quote the same day. Stayed in constant communication with me that day for added questions. Their price put the other patio installers to shame.
B
BJ GetzLocal Guide · 27 reviewsiTotal number of Google reviews BJ has written across all businesses on Google Maps, not just this one.
Patio Partners is amazing. As a retired contractor, I appreciate the opportunity to share my experience with them. From the salesman, Jamie, office staff,Tiffany and the installation team, Joe and Des.
All aspects of my project were handled professionally. I would like to recommend Patio Partners to anyone looking for contractors in this area.
In addition to the work, prices were competitive. Handled with care and respect, sometimes hard to find these days.
K
Karl BatogLocal Guide · 7 reviewsiTotal number of Google reviews Karl has written across all businesses on Google Maps, not just this one.
Patio Partners did a great job with our front Pergola. I wanted a solid roof put on to replace the existing pergola style roof. They came the next day looked at our roof and had an estimate to me within the week. They were in constant contact about scheduling the job. They were extremely polite, and left our yard clean of all materials. It looks so nice! It is like having a whole new room on our house.
Before and after photos
K
Kim Lewis2 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Good quality product and craftsmanship. Left workplace neat and tidy. Good communication during contracting and construction phases but could have used more during ordering phase.
K
KelLocal Guide · 123 reviewsiTotal number of Google reviews Kel has written across all businesses on Google Maps, not just this one.
Great communication, looks amazing, didn't try to push some ridiculous up sell, but still provided the options. Felt really comfortable and are very satisfied with the outcome.
M
Merridee Wark14 reviewsiTotal number of Google reviews Merridee has written across all businesses on Google Maps, not just this one.
