Massage spa · San Angelo, TX · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%69+4.9Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 19 reflexologyiPosition by Experts Score among all companies we track in this category. · better than 78%
4.9★★★★★82 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Pattaya Massage provides clean, professional, and reasonably priced services, with many noting that therapists effectively address tension in the back, neck, and shoulders. The facility is described as peaceful, and staff members are frequently praised for their friendly communication and ability to work out knots during deep tissue or couples sessions. While the majority of feedback highlights the relaxing atmosphere and skilled practitioners, a small number of reviewers mentioned that the pricing could be considered expensive.
Google rating: 4.9 out of 5 from 82 reviews (96% five-star).
Reviews on this page: 82 Google reviews (63 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: August 29, 2026.
Service: Reflexologist serving San Angelo, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other reflexology
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Pattaya massageReflexology median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pattaya massage: 91/100 on this factor. Category median: 84.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pattaya massage: 90/100 on this factor. Category median: 82.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pattaya massage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pattaya massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pattaya massage: 69/100 on this factor. Category median: 40.B
69
Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
4.9of 5
5 stars7996%
4 stars11%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
100%praise
Praise40100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price873%
Reasonable327%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1333%
Would recommend1230%
Quality & results923%
Price & value410%
Speed & response13%
Honesty & trust13%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Clean professional reasonably priced and excellent massage.”
“I definitely recommend and will definitely be back.”
“My husband and I went for a couples massage and had an amazing experience!”
“Reasonable prices, excellent staff, and a professional management team”
“Fast and friendly!”
“They are trustworthy and awesome!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MC1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My husband and I went for a couples massage and had an amazing experience! I hold a lot of tension in my back and shoulders and the massage was amazing. It definitely helped us both feel better and was so relaxing and refreshing. We will definitely be back.
Great price
Lisa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Clean professional reasonably priced and excellent massage. I had Linda and she was great 👍
Ariana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
It was so good to have them ( Nana and Linda) work on my husband and me. Great customer service. Fast and friendly! Definitely recommend this place!!
Nicole6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very relaxing massage, it was perfect. Lana was wonderful! Atmosphere was peaceful. I left feeling refreshed. I definitely recommend and will definitely be back.
Great price
MattLocal Guide · 299 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My wife goes there to get massages as needed. She had a migraine trying to start back up and went to get it worked on. She said they did a pretty good job, trying to work out the knots in her shoulders and back. Massaged her head and neck some too.
Kara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This was the best massage I have ever had! I plan to return and highly recommend them.
My husband and I went for a couples massage and had an amazing experience! I hold a lot of tension in my back and shoulders and the massage was amazing. It definitely helped us both feel better and was so relaxing and refreshing. We will definitely be back.
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for your wonderful review! We're absolutely delighted that you and your husband had such an amazing couples massage experience — and that it helped relieve tension in your back and shoulders while leaving you both feeling relaxed and refreshed. Knowing you'll definitely be back means the world to us.
We look forward to welcoming you both again for another relaxing and rejuvenating session!
Lisa Elsass6 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind review! We're absolutely delighted that your daughter loved her back and neck massage — that means the world to us.
We look forward to welcoming her (and you!) back for another relaxing session soon!
Phelistus Otiyo2 reviewsiTotal number of Google reviews Phelistus has written across all businesses on Google Maps, not just this one.
Thank you so much for your wonderful review! We're absolutely delighted that Nana is amazing — she'll be so happy to hear your kind words.
We look forward to welcoming you back for another great session with Nana soon!
shauna pabst3 reviewsiTotal number of Google reviews shauna has written across all businesses on Google Maps, not just this one.
Thank you so much for your wonderful review! We're absolutely delighted that you come often and always enjoy awesome service — that means the world to us.
We look forward to continuing to welcome you back for many more relaxing and great experiences!
Deja Bennett2 reviewsiTotal number of Google reviews Deja has written across all businesses on Google Maps, not just this one.
Keke did a great job. I will definitely be coming back.!!
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We're absolutely delighted that Keke did a great job — and that you'll definitely be coming back. We'll be sure to pass along your kind words to her; she'll be so happy!
We look forward to welcoming you back for another great session with Keke soon!
Ariana Leon4 reviewsiTotal number of Google reviews Ariana has written across all businesses on Google Maps, not just this one.
It was so good to have them ( Nana and Linda) work on my husband and me. Great customer service. Fast and friendly! Definitely recommend this place!!
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We're absolutely delighted that Nana and Linda provided such great care for you and your husband — and that you experienced fast, friendly, and excellent customer service. Your recommendation means the world to us.
We look forward to welcoming you both back for another relaxing session soon!
mel gigl3 reviewsiTotal number of Google reviews mel has written across all businesses on Google Maps, not just this one.
Thank you so much! We're absolutely thrilled that you found your experience awesome — that means the world to us. We look forward to welcoming you back again soon!
Nicole Denman6 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Very relaxing massage, it was perfect. Lana was wonderful! Atmosphere was peaceful. I left feeling refreshed. I definitely recommend and will definitely be back.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We're absolutely delighted that you found your massage very relaxing and perfect — and that Lana provided such wonderful care. It's great that you enjoyed our peaceful atmosphere and left feeling refreshed. Your recommendation and intention to return mean the world to us.
We'll be sure to pass along your kind words to Lana — she'll be so happy! We look forward to welcoming you back for another relaxing session soon.
Matt HodgesLocal Guide · 299 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
My wife goes there to get massages as needed. She had a migraine trying to start back up and went to get it worked on. She said they did a pretty good job, trying to work out the knots in her shoulders and back. Massaged her head and neck some too.
Response from the owner · 3 months ago
Thank you so much for sharing your wife's experience with us! We're truly glad to hear that she came in for help with a migraine and that our team was able to work on her shoulders, back, head, and neck to provide some relief. It's wonderful that she felt we did a pretty good job — that means a lot to us.
We look forward to welcoming her back whenever she needs care and relaxation. Please send her our best!
