Google reviewers rate Paul's Depot Garage 4.9 out of 5 based on 69 reviews, highlighting the shop's honesty, fair pricing, and knowledgeable staff. Customers frequently mention the owner's willingness to perform work without appointments, explain repairs clearly, and avoid unnecessary services. The reviews consistently describe the service as prompt, reliable, and polite, with no recurring criticisms identified in the provided excerpts.
Google rating: 4.9 out of 5 from 69 reviews (97% five-star).
Reviews on this page: 69 Google reviews (55 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 5, 2026.
Service: Auto Repair Shop serving Hartford, Connecticut.
Data from Google, last updated October 25, 2026.
Customer reviews
4.9
★★★★★
69 reviews on Google
5★67
4★0
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
UT
Umesh Thaker3 reviews
★★★★★
I have been going to the Paul’s Depot Garage for 35+ years. Joe is amazing!! He’s very kind, and will charge you a very fair price. He and his crew are very knowledgeable with their work on automotives, and they do an excellent job with all the repairs as well. I can’t thank this place enough for their honest work. If anyone who asks me for a good auto repair mechanic I send them here and they all have a same opinion about Joe and his crew!! Thank you Joe and crew for the wonderful work you do 🙏
I’m 1,250 miles away from my daughter while she is in school and Joe has been a blessing. He has helped her with her auto needs and is very skilled and honest. I wish he had a shop here! 😆
Heard a rumbling in my back wheel and took the car in without an appointment. Joe was more than willing to check it out, even though they were closing in 15 minutes. By the next morning, the car was fixed! Joe was incredibly kind and trustworthy. I would highly recommend going here!
Best experience I've ever had by far. They were very communicative and so kind. I was so nervous I would break the bank but the price was very fair and I felt so much relief when he told me the cost. I'm beyond happy with the service provided and will be going here for any future needs for sure.
