Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Pauleys Plumbing
5.0★★★★★ · 62 Google reviews · 4 photos
Plumber · Salem, VA
Pauleys Plumbing at a glance
Customers consistently praise the punctuality, communication, and fair pricing associated with Pauleys Plumbing in Salem, VA. Service descriptions highlight thorough repairs for issues like water leaks, sewer backups, and water heaters, often noting that staff explain processes clearly and restore work areas. With a perfect 5.0 rating from 62 reviews and a 73% owner response rate, the business is characterized by reliable scheduling, honest assessments, and a willingness to accommodate urgent requests.
Google rating: 5.0 out of 5 from 62 reviews (100% five-star).
Reviews on this page: 62 Google reviews (55 with written comments, 1 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: July 18, 2026.
Service: Septic Tank Service serving Salem, Virginia.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
62 reviews on Google
5★62
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jarvis was professional, informative, and very friendly.”
“Very Professional and Master plumber, highly recommend.”
“Jarvis did a lot of work for us over the past year and I can't recommend him enough.”
“Jarvis did an absolutely wonderful job fixing a water pipe leak on our property.”
“Replaced water lines at my mom’s house and was super quick and kind.”
“Jarvis has been to my house twice and both times he has been very fair and extremely knowledgeable.”
“He shows and explains his process and welcomes questions.”
“I am so happy to have found a reliable, knowledgeable plumber.”
People customers mention
Jarvis13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
April Bolinsky5 reviewsiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Jarvis did an absolutely wonderful job fixing a water pipe leak on our property. He was very thorough and has a work ethic you don't see much of anymore. I would highly recommend him to anyone.
Response from the owner · 3 months ago
Thanks April, I appreciate the wonderful and kind review! I was so happy that I could help out with your plumbing issue.
Eleanor Johnson2 reviewsiTotal number of Google reviews Eleanor has written across all businesses on Google Maps, not just this one.
We had a backup from our basement drain. Our old corroded pipes had no clean out, so Jarvis identified where our backup was and installed a clean out to avoid damaging the old pipe so he could clean the backup. Jarvis was professional, informative, and very friendly. We will use him again in the future. Highly recommend Pauley's Plumping in Roanoke, Virginia.
Price assessment: Reasonable price
Price: $700–800
Response from the owner · 6 months ago
Thanks, Eleanor we really appreciate the nice and kind review. So thoughtful. I was so happy to help out with your plumbing issue.
Rob Folden8 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Pauley's Plumbing is top notch! Jarvis has been to my house twice and both times he has been very fair and extremely knowledgeable. I will forever recommend Jarvis and Pauley's Plumbing.
Price assessment: Great price
Price: $100–200
Services: Plumbing pipe repair, Service not listed
Response from the owner · 8 months ago
Thanks, Patty. We really appreciate the kind words and the great review.
Megan AbbottLocal Guide · 77 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Jarvis is amazing!! He saved our house from flooding. I called him in a panic as water poured out of a broken line. He quickly told me exactly what to do. He’s knowledgeable and friendly. Without him I cannot imagine the amount of damage the water would have caused. Thanks Jarvis ❤️
Response from the owner · 9 months ago
Thanks Megan, I really appreciate your kind words, thank you. I’m so glad that you called and that I could help.
Madison Smith3 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
He called right back, came when he said. He was pleasant and professional. Very thorough in his work, very happy. Would highly recommend him and use him.again
Price assessment: Great price
Price: $100–200
Services: Drain cleaning
Response from the owner · 11 months ago
Thanks Veronica, I really appreciate the great review and please call back with any plumbing issues. Thanks again.
Meagan Waid2 reviewsiTotal number of Google reviews Meagan has written across all businesses on Google Maps, not just this one.
Replaced water lines at my mom’s house and was super quick and kind. He made everything, including the yard look just as it was before starting!! Even replaced the grass after filling in where the yard was dug up. Would 10/10 recommend to friends and family.
Jarvis did a lot of work for us over the past year and I can't recommend him enough. He is professional, trustworthy, and reliable. I found a plumber for life. Thank you for your great work!
Response from the owner · a year ago
Thanks Micheal, That was a lot of kind words! I was really glad to help. Thank’s for taking your time to post this really kind review. If you have any future plumbing issues please call.
