Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Pauli Plumbing Inc 4.6 out of 5 based on 36 reviews, with the owner responding to 39% of them. Customers frequently praise the team for punctuality, professional communication, and reasonable pricing during services like bathroom remodels, new construction, and emergency repairs. However, several low-star reviews highlight a recurring issue where callers did not receive promised callbacks or quotes, leading to frustration over unreturned messages and lack of follow-up.
Data from Google, last updated October 31, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Bar = this company · dark tick = category median.
36 Google reviews we collected
Phrases our text analysis found in 30 written reviews
How often each topic comes up in the written reviews
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, prompt, and pleasant people to work with.”
“Everyone from the team has been wonderful, professional, kind and efficient.”
“I would recommend them to anyone needing any plumbing done!”
“Dan is extremely knowledgeable and responsive, and him and his crew do an amazing job.”
“Prices are reasonable too.”
“They have always been dependable, extremely responsive to emergency situations and their rates are well within local norms.”
“The service people are cheerful and take time to answer my questions and explain things.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pauli Plumbing Inc for 7 kinds of job. Pick one to see what they paid and said.
I called and spoke with a receptionist who sounded like she could care less about the two small jobs I was inquiring about, and told me they would contact me the next time “they were working in my area”. I live 20 miles away……..It’s been a few months now. Just say you aren’t interested in the work.
Had them out to my house today. They were on time and had the job done in no time. I would recommend them to anyone needing any plumbing done!
Very impressed with Pauli Plumbing, and specifically our plumber Jarod! Very professional, prompt, and pleasant people to work with. Highly recommended.
We have worked with Pauli on home projects, Chandler House Bakery projects, even GIFT projects! Everyone from the team has been wonderful, professional, kind and efficient. Prices are reasonable too. We are so grateful to the Pauli Plumbing team for all that they do to keep things flowing for us everywhere we are!
Pauli Plumbing is great! Dan is extremely knowledgeable and responsive, and him and his crew do an amazing job. Would highly recommend!
When I call Pauli Plumbing, the office staff is always very pleasant to talk to and most accommodating to get my issue resolved quickly. The service people are cheerful and take time to answer my questions and explain things. I'm so grateful to have a company I can rely on!!! Thanks
| Job | Reviews | Category typical |
|---|---|---|
| Faucet installation | 5 | — |
| Shower repair | 3 | — |
| Shower installation | 3 | — |
| Toilet installation | 3 | $479–$633 |
| Toilet repair | 2 | $209–$410 |
| Plumbing pipe repair | 2 | $314–$1.1k |
| Faucet repair | 2 | — |
4.6 ★★★★★ 36 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I called and spoke with a receptionist who sounded like she could care less about the two small jobs I was inquiring about, and told me they would contact me the next time “they were working in my area”. I live 20 miles away……..It’s been a few months now. Just say you aren’t interested in the work.
Had them out to my house today. They were on time and had the job done in no time. I would recommend them to anyone needing any plumbing done!
Thank you Carol for trusting us for service at your home. We were happy to help!
Very impressed with Pauli Plumbing, and specifically our plumber Jarod! Very professional, prompt, and pleasant people to work with. Highly recommended.
We have worked with Pauli on home projects, Chandler House Bakery projects, even GIFT projects! Everyone from the team has been wonderful, professional, kind and efficient. Prices are reasonable too. We are so grateful to the Pauli Plumbing team for all that they do to keep things flowing for us everywhere we are!
Pauli Plumbing is great! Dan is extremely knowledgeable and responsive, and him and his crew do an amazing job. Would highly recommend!
When I call Pauli Plumbing, the office staff is always very pleasant to talk to and most accommodating to get my issue resolved quickly. The service people are cheerful and take time to answer my questions and explain things. I'm so grateful to have a company I can rely on!!! Thanks
I built my house 5 years ago, Pauli Plumbing was super to work with, everything worked out as planned! Dan and his wife Mellisa were super to work with, very responsive! I have had zero problems since it was completed. I would highly recommend their services!
I have used Pauli Plumbing for many, many years! They have always been dependable, extremely responsive to emergency situations and their rates are well within local norms. I wouldn’t hesitate to recommend Pauli Plumbing to anyone in need of a plumbing professional!
Dan and his staff did an outstanding job on our new construction commercial building. They stayed on budget and did top notch professional work.... Thank you again!
Great place to do business. Staff was really helpful
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
