Tucked away in the corner but lots of parking. Clean space. Video screen when you come in so you can see your dog. Staff is friendly. Grooming is available as well as daycare

Paw Haven
Paw Haven at a glance
Google reviewers rate Paw Haven 4.6 out of 5 based on 216 reviews, with the owner responding to 49% of comments. Customers frequently praise the clean facilities, friendly staff, and convenient amenities like daycare, boarding, grooming, and live camera access. Recurring themes highlight punctual communication and the pets' enjoyment of socialization. However, lower-rated reviews cite issues with inconsistent customer service, facility cleanliness, and failures in administering specific medical treatments or providing timely updates during stays.
- Google rating: 4.6 out of 5 from 216 reviews (88% five-star).
- Reviews on this page: 216 Google reviews (170 with written comments, 41 with photos).
- Owner responses: the business replied to 49% of reviews.
- Most recent review: October 1, 2026.
- Service: Mobile Dog Groomer serving West Haven, Connecticut.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
I am so grateful for these folks. I can rest easy knowing my dog is safe and happy with them.
- Price assessment: Reasonable price
I’ve been bringing my dog Daisy H. to Paw Haven for just over a year, and I couldn’t be happier with them. I use daycare while I’m working full-time, and knowing Daisy is getting exercise, attention, and great care gives me so much peace of mind. I also frequently use their luxury boarding when I travel, and the camera is such a wonderful feature. When I first boarded Daisy, I was nervous because she can get anxious when I’m away. One day I checked the camera and saw a staff member sweetly holding and petting her, and it immediately put me at ease. That moment really showed me how much the staff genuinely cares about the dogs. I completely trust Paw Haven with Daisy and would highly recommend them to anyone looking for a caring, trustworthy daycare and boarding facility!
- Price assessment: Reasonable price
- Services: Dog boarding, Dog daycare
Paw Haven has been so great to my French Bulldog Chrome! Balancing my work schedule can be difficult but having access to daycare and boarding has made things so much easier. Chrome enjoys running to the staff every morning but also his playtime with his fellow frenchies and other friendly friends at daycare. The team at Paw Haven has great communication, are always punctual, and devote their time to my fur baby when I can’t be with him. Thank you Paw Haven!
- Price assessment: Great price
- Services: Dog boarding, Dog daycare
We love Paw Haven! Every employee shows they care and gives every pet the care they need! They also have great communication with pet parents!
- Price assessment: Reasonable price
- Services: Dog daycare
Paw Haven is Neiman’s favorite place! I tell him we’re going to daycare and he runs to the door. I am so thankful Neiman has a place like this to play, socialize, and get his energy out. The staff is amazing, they always pay attention to his needs and communicate every step of the way! I love the pictures they upload each day of daycare and having the option to tune into the cameras to see how he's doing/who he's playing with. The theme days are so thoughtful and fun! Bringing him here feels like family, i know he is always safe. Thank you so much Paw Haven!
- Services: Dog daycare
Khuno loves it
Thank you Connor for the review! It is always our pleasure to have Khuno stay with us at Paw Haven for all your daycare and boarding needs.
Paw Haven is my dogs favorite place to be! He has so much fun everytime he goes. The place is always very clean and the staff is extremely friendly and knowledgeable. We cannot give enough praises to Paw Haven for how well they take care of my dog. Thank you all so much for all you do!
- Price assessment: Reasonable price
- Services: Dog boarding, Dog daycare
Conrad and Cecil have stayed at Paw Haven many times, and it has become our go-to place whenever we need to board them. The staff is always incredibly friendly and welcoming, and we especially love that they know our dogs when they come in. There’s something very reassuring about leaving them somewhere they’re recognized and greeted so warmly. We always book the luxury suite for them, and being able to check the cameras is one of our favorite things about Paw Haven. We can peek in during the day to see what they’re up to and, yes, we’re those dog parents who also check the private camera at night just to see them curled up and sleeping! It really does make being away from them so much easier. We also love getting photos every day, and the fun themed photo shoots are always a highlight. We’ve gotten some wonderful pictures over the years. Leaving our dogs behind when we travel is never easy, but knowing ours are somewhere they’re comfortable, well cared for, and happy makes all the difference. We’re so glad to have Paw Haven and highly recommend them!
- Price assessment: Reasonable price
- Services: Dog grooming, Dog boarding
Marc, Thank you so much for the incredibly thoughtful review! We are so proud to be Conrad and Cecil's home away from home. They always look amazing in their outfits whatever the occasion may be.
My golden retriever pup Nelly absolutely loves spending time at Paw Haven! The facilities are amazing and the staff are all so kind. You can drop your furry friend off and feel confident they will get the best treatment and care possible all day. Right now Nelly receives individual care (because she is not yet spayed) but we can’t for her to be able to play with all the other pups onsite. The best part… we love getting daily report cards and photos of Nelly while we’re at work. Prices are fair, the facilities are clean, and the humans are talented caretakers. Definitely check it out!!
- Services: Dog daycare
Thank you Emma for the wonderful review! We love caring and taking pictures of Nelly to send through daily report cards for pet parents. Your feedback is truly appreciated!
Business details
- Address: 1175 State St Ste 241, New Haven, CT 06511
- Phone: (203) 535-0453
- Website: pawhavenct.com
- Service area: West Haven, CT