Google reviewers rate Paw Pals Pet Sitting Services five stars based on twenty-six reviews. Customers frequently highlight the provider's punctuality, clear communication, and ability to handle special needs or short-notice requests. Services include in-home pet care, dog walking, and additional tasks like mail pickup. Long-term clients express confidence in the professional, attentive approach, while the owner responds to seventy-seven percent of the feedback.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (22 with written comments, 2 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: November 7, 2026.
Service: Pet Sitter serving Riverside, California.
Data from Google, last updated November 11, 2026.
Star ratings
26 Google reviews we collected
5.0of 5
5 stars26100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise37100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1130%
Would recommend924%
Honesty & trust616%
Quality & results514%
Communication38%
Speed & response25%
Price & value13%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She has extensive knowledge of animals and a caring heart.”
“Judy gave us peace of mind while traveling, I would recommend her service and will hire her again.”
“Very attentive to the pets, in our case two cats and two dogs, very reliable and had great communication when needed.”
“Judy did a great job looking after our 3 year old Labrador while we were away.”
“She kept me updated throughout my trip with regular messages about his well-being and responded quickly to every question or request I had.”
“She was prompt in returning our call and scheduling a meet-and-greet, forthright in discussing her services and the cost, and even had some great advi…”
“…ling a meet-and-greet, forthright in discussing her services and the cost, and even had some great advice for our elderly dog.…”
People customers mention
Judy8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Judy did a great job looking after our 3 year old Labrador while we were away. She has extensive knowledge of animals and a caring heart. We would not hesitate calling Judy in the future.
Price assessment: Reasonable price
Services: Dog walking, Dog sitting (in-home)
Christina Cleland4 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Very attentive to the pets, in our case two cats and two dogs, very reliable and had great communication when needed. Judy gave us peace of mind while traveling, I would recommend her service and will hire her again.
Price assessment: Reasonable price
Services: Cat sitting (in-home), Dog sitting (in-home)
Rhiannon Rogers1 reviewiTotal number of Google reviews Rhiannon has written across all businesses on Google Maps, not just this one.
Judy is the simply the most conscientious pet sitter I have ever met. My cat has special needs, and I was hesitant to leave him in someone else's care. During our first meeting, Judy took the time to get to know my cat and understand all of his needs. Nothing fazed her. While I was away, she went above and beyond. Judy is a true specialist who adapts her care to meet each pet's individual needs. She noticed that my cat wasn't eating all of his food, so she adjusted his meals until he was back to eating normally. She kept me updated throughout my trip with regular messages about his well-being and responded quickly to every question or request I had.
With Judy, you're getting so much more than a pet sitter. You are getting someone with years of experience in veterinary care and grooming, along with a genuine love for animals. During our initial meeting, she thoughtfully discussed contingency plans for what she would do if my cat became sick or if another emergency arose. She took detailed notes and approached everything with incredible care and professionalism. I really felt like she was family.
When I returned home, my cat was in better shape than when I left. Judy even brought her own grooming equipment to help care for him, brushing and cleaning him every day. She spends quality time with your pet beyond simply completing the required tasks, making sure they feel comfortable.
As a first-time owner of a special-needs cat, I have learned so much from Judy. She has shared valuable advice that has genuinely improved my cat's quality of life. If you're anything like I was and feel hesitant about leaving your pet with someone else, get in touch with Judy. With her you are getting someone who cares about your pet as much as you do and the peace of mind that comes with that. I cannot say enough positive things about her. Thank you for everything, Judy!
Price assessment: Great price
Services: Cat sitting (in-home)
Eason3 reviewsiTotal number of Google reviews Eason has written across all businesses on Google Maps, not just this one.
Judy will take car of your pet with love and make sure everything is okay while you’re out of town. 100% will have her take care of my pet cat again once I have to travel out of the city.
Brian Campbell9 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
I was so relief when I found Judy to take care my 3 cats. She's friendly and knowledgeable about cat. I'm very happy with her service. I highly recommend her.
Jamie Martinez10 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Judy is the sweetest lady and takes amazing care of my senior German shepherd mix and has saved me life a few times by being able to come over to my house last minute. She is the only person I trust coming into my house without my permission with my sweet baby! She will make sure your fur baby is well taken care of!
Response from the owner · 3 years ago
Thank you Desiree & glad to help!
Xia S.G8 reviewsiTotal number of Google reviews Xia has written across all businesses on Google Maps, not just this one.
Judy is amazing! She pet sit our two cats while we were away on our honeymoon, and she did wonderfully! We never had to worry and it was a great relief to have while we were away! We even have her booked for our next upcoming trip! If you're debating it, just call her!! She's a lifesaver.
Response from the owner · 3 years ago
Thank you and looking forward to working with you all again!
Lisa Sos2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.