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Paws and Prayers

Pet adoption service · Canton, OH · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%52+28.4Reliability 24%44+10.7Value 14%100+14.1Replies to reviews 7%17+1.2Momentum penalty70−3Experts Score= 51Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 32 pet adoptionPosition by Experts Score among all companies we track in this category. · better than 26%
4.5 ★★★★★ 22 Google reviews · 24 photos
82%five-star reviews
4.27★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

Paws and Prayers at a glance

Google reviewers rate Paws and Prayers 4.5 out of 5 based on 22 reviews. Customers frequently praise the friendly staff, the well-cared-for animals in foster homes, and the thorough adoption vetting process. However, some applicants criticize the lack of timely communication regarding application status, noting instances where they received no response or inaccurate information. The owner has not replied to any reviews.

  • Google rating: 4.5 out of 5 from 22 reviews (82% five-star).
  • Reviews on this page: 22 Google reviews (17 with written comments, 8 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 31, 2026.
  • Service: Pet Adoption Agency serving Canton, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other pet adoption

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction52Reliability44Craft & service–Value100Momentum70Replies to reviews17Satisfaction: 52 (median 67)Reliability: 44 (median 58)Value: 100 (median 96)Momentum: 70 (median 100)Replies to reviews: 17 (median 40)
Paws and PrayersPet Adoption median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paws and Prayers: 52/100 on this factor. Category median: 67.C
52
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paws and Prayers: 44/100 on this factor. Category median: 58.C
44
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paws and Prayers: 100/100 on this factor. Category median: 96.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paws and Prayers: 70/100 on this factor. Category median: 100.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paws and Prayers: 17/100 on this factor. Category median: 40.F
17

Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars1882%
  • 4 stars15%
  • 3 stars15%
  • 2 stars00%
  • 1 star29%

Praise vs complaints

Phrases our text analysis found in 17 written reviews

  • Praise788%
  • Complaints113%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price571%
  • Reasonable114%
  • Overpriced00%
  • Not sure114%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude450%
  • Would recommend225%
  • Quality & results113%
  • Price & value113%

What customers talk about

We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff are friendly and the cats & dogs receive plenty of love and attention 🙂”
  • “Highly recommend this organization!”
  • “Excellent service.”
  • “And from the sound of it, they had their fair share of pups too!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DaveLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Only went here because my kitty is missing from Norton Mt Vernon Blvd area, but they don't take in cats right now. However, they gave me some ideas on how to search for him.

Not sure
LindelleLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is a great not-for profit that helps kittens and cats. All foster based so they are raised up in homes. They fo require an application to be filled out to adopt. Go on over to their website to prequalify that way when your perfect cat or kitty comes along, you can speed things up and take thrm home that day. If…

Customer photo from Lindelle's review
Great price
JoshuaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got my cat of three years from Paws & Prayers, very happy with everything. The staff are friendly and the cats & dogs receive plenty of love and attention 🙂

Customer photo from Joshua's review
Great price
JodyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Typically when you fill out an online app expressing interest in adopting the rescue contacts you. Not a peep from them. I’ve adopted 2 healthy happy kittens from a different rescue.

Shauna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️The staff is amazing and so helpful! They work very hard to vet applicants. If you read negative reviews they are probably from people who were not approved for an adoption and are disappointed or upset. This can be for so many reasons from landlords to safety, stability, or compatibility concerns. The…

Customer photo from Shauna's review
Great price
TAZLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I just wanted to say thank you to Paws and Prayers. Five years ago I lost my fur baby and came across your website. I found a profile of a cat named Lilly and made an appointment to go see her. Once I saw her I knew she was coming home with me. Then a great surprise happened. I found out she was a bonded pair with a…

Customer photo from TAZ's reviewCustomer photo from TAZ's reviewCustomer photo from TAZ's reviewCustomer photo from TAZ's review

Photos

Customer reviews

4.5 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Dave GLocal Guide · 11 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Only went here because my kitty is missing from Norton Mt Vernon Blvd area, but they don't take in cats right now. However, they gave me some ideas on how to search for him.

  • Price assessment: Not sure
Lindelle ShawLocal Guide · 75 reviewsTotal number of Google reviews Lindelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a great not-for profit that helps kittens and cats. All foster based so they are raised up in homes. They fo require an application to be filled out to adopt. Go on over to their website to prequalify that way when your perfect cat or kitty comes along, you can speed things up and take thrm home that day. If you aren't adding to your household, maybe consider fostering. Great to work with.

  • Price assessment: Great price
Buddy9 reviewsTotal number of Google reviews Buddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place to adopt your buddy

  • Price assessment: Great price
Joshua WherleyLocal Guide · 17 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got my cat of three years from Paws & Prayers, very happy with everything. The staff are friendly and the cats & dogs receive plenty of love and attention 🙂

  • Price assessment: Great price
Jody FortneyLocal Guide · 13 reviewsTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Typically when you fill out an online app expressing interest in adopting the rescue contacts you. Not a peep from them. I’ve adopted 2 healthy happy kittens from a different rescue.

Shauna Juarez5 reviewsTotal number of Google reviews Shauna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐️⭐️⭐️⭐️⭐️The staff is amazing and so helpful! They work very hard to vet applicants. If you read negative reviews they are probably from people who were not approved for an adoption and are disappointed or upset. This can be for so many reasons from landlords to safety, stability, or compatibility concerns. The shelter makes a lifetime commitment to every animal and invests so much time and resources to each one that they try to choose the best placement. Please consider them for your next rescue adoption!♥️

  • Price assessment: Great price
Dee Lees1 reviewTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing group of staff and volunteers with the biggest hearts that truly care!

TAZ CATLocal Guide · 10 reviewsTotal number of Google reviews TAZ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just wanted to say thank you to Paws and Prayers. Five years ago I lost my fur baby and came across your website. I found a profile of a cat named Lilly and made an appointment to go see her. Once I saw her I knew she was coming home with me. Then a great surprise happened. I found out she was a bonded pair with a cat named Panda. Needless to say I have two amazing fur babies that my family and I love, adore and spoil!!! The people that help this organization are outstanding individuals. They absolutely love each and every animal that comes through their doors. My family and I greatly appreciate everything you do. Thank You again for the happiness that you brought to our family!

Ruth Talbot12 reviewsTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adopted a Siamese Mix cat. These wonderful people saved her from death. She was found with a deep gash in her groin. The original rescue was going to euthanize her. Paws & Prayers took her in and treated her gash. You can't even tell she was in such bad condition. She was clean, vaccinated, spayed, wormed, microchipped. She has added so much joy and laughter to our lives. Wonderful rescue! And an all volunteer crew. Minimal paid staff. It's not common today to find volunteers so dedicated.

  • Price assessment: Great price
Joshua ThorburnLocal Guide · 20 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was hesitant to apply with this rescue based on previous experiences and interactions with Paws and Prayers. Never again. No approval, no denial and finally a response that wasn't even accurate on Paws and Prayers side. When we adopt it will be with a rescue that we are comfortable using going forward. I didn't want to leave this review because I don't want to negatively impact rescue animals but Paws and Prayers can potential turn potential adopters off to going with a rescue.

Paws and Prayers on Google Maps →

Business details