Pet boarding service · Romeoville, IL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 64 pet boarding facilitiesiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★60 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Pawsobilly The Best Grooming and Board at a glance
Google reviewers rate Pawsobilly five stars based on sixty reviews, highlighting the gentle handling of anxious or senior dogs during grooming and boarding. Customers frequently note the facility's responsiveness to specific styling requests, the provision of daily photo updates, and competitive pricing compared to other local providers. The owner did not reply to any of the posted reviews.
Google rating: 5.0 out of 5 from 60 reviews (100% five-star).
Reviews on this page: 60 Google reviews (51 with written comments, 18 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 17, 2026.
Service: Pet Boarding Facility serving Romeoville, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other pet boarding facilities
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyPet Boarding Facilities median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pawsobilly The Best Grooming and Board: 99/100 on this factor. Category median: 86.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pawsobilly The Best Grooming and Board: 97/100 on this factor. Category median: 78.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pawsobilly The Best Grooming and Board: 100/100 on this factor. Category median: 96.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pawsobilly The Best Grooming and Board: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 42.–
–
Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
5.0of 5
5 stars60100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
100%praise
Praise72100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2477%
Reasonable723%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2231%
Quality & results1622%
Staff & attitude1521%
Honesty & trust1014%
Price & value46%
Speed & response34%
Communication23%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She did an amazing job, and I highly recommend her👌👌👌”
“Did an amazing job, I have a rescue dog who gets nervous around people and other dogs.”
“❤️ From the moment we walked in, it was clear how loving, patient, and understanding she is.”
“I came across Justina’s page while searching for boarding for my pet, and I honestly cannot say enough wonderful things about our experience!”
“Pricing was very reasonable also, I don’t think I would have been able to find the same care and attention for that price point at any other major boa…”
“Pawsobilly was great at getting me in quick and providing the best haircut for my puppy that I’ve ever received in the 13 years of her life.”
“She took the time to listen to my requests and walked me through everything.”
People customers mention
Justina13 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Pawsobilly The Best Grooming and Board for 8 kinds of job. Pick one to see what they paid and said.
JJulia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Today was our first visit to Justina's, and I must say, she is absolute perfection! ❤️ From the moment we walked in, it was clear how loving, patient, and understanding she is. She took the time to listen to my requests and walked me through everything. Seeing how happy and relaxed Noel was after his groom proved…
Reasonable priceDog grooming
PPriyanka8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I came across Justina’s page while searching for boarding for my pet, and I honestly cannot say enough wonderful things about our experience!
He was absolutely happy when I picked him up, which says everything. And the biggest surprise? My usually picky eater ate all his meals without any fuss! That’s quite an…
EEthan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Did an amazing job, I have a rescue dog who gets nervous around people and other dogs. So being the only dog there during grooming was a huge plus for me. She took her time and did a great job making my dog feel comfortable. Thank you!
AAgnes8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing first puppy trim for Tina! Very professional, patient, and gentle. She did an amazing job, and I highly recommend her👌👌👌
Great priceDog grooming
CchrissyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience, wonderful owner. My dogs had a great time over their weekend board. Great grooming experience as well, my dog is so clean and smells wonderful. Thank you!
Great priceDog groomingDog boarding
Llaura10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was taking my Yorkie to a local groomer and it would take them 5 hours. Gigi was super stressed so I started my search for alternative options: one on one or mobile grooming. Well mobile grooming was way out of my budget but then I came across Pawsobilly on the Nextdoor app. Justina had availability for us right…
Today was our first visit to Justina's, and I must say, she is absolute perfection! ❤️ From the moment we walked in, it was clear how loving, patient, and understanding she is. She took the time to listen to my requests and walked me through everything. Seeing how happy and relaxed Noel was after his groom proved just how gentle and caring she was with him. I feel completely safe leaving him in her hands and will definitely be coming back! THANK YOU!
Price assessment: Reasonable price
Services: Dog grooming
P
Priyanka Marti8 reviewsiTotal number of Google reviews Priyanka has written across all businesses on Google Maps, not just this one.
I came across Justina’s page while searching for boarding for my pet, and I honestly cannot say enough wonderful things about our experience!
He was absolutely happy when I picked him up, which says everything. And the biggest surprise? My usually picky eater ate all his meals without any fuss! That’s quite an achievement considering how spoiled he is when it comes to food at home. 😊
I would wholeheartedly recommend Justina to anyone looking for a loving, safe, and comfortable home away from home for their furry family member. You can tell your pet is in good hands!
E
Ethan Simpson1 reviewiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Did an amazing job, I have a rescue dog who gets nervous around people and other dogs. So being the only dog there during grooming was a huge plus for me. She took her time and did a great job making my dog feel comfortable. Thank you!
A
Agnes K8 reviewsiTotal number of Google reviews Agnes has written across all businesses on Google Maps, not just this one.
Great experience, wonderful owner. My dogs had a great time over their weekend board. Great grooming experience as well, my dog is so clean and smells wonderful. Thank you!
Price assessment: Great price
Services: Dog grooming, Dog boarding
T
The Dungeons6 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
I was taking my Yorkie to a local groomer and it would take them 5 hours. Gigi was super stressed so I started my search for alternative options: one on one or mobile grooming. Well mobile grooming was way out of my budget but then I came across Pawsobilly on the Nextdoor app. Justina had availability for us right away. She is very professional, kind and did an amazing job with Gigi. Gigi was so happy by her! We will definitely be coming back. Thank you Justina🩷
Price assessment: Reasonable price
Services: Dog full service grooming
D
Denee Anderson2 reviewsiTotal number of Google reviews Denee has written across all businesses on Google Maps, not just this one.
Took my dog to Justina for a groom today for the first time and very happy with everything from dropping him off to pick up.
Justina was very attentive to how I wanted my dog’s hair cut and checked in with me frequently to assure that I would be happy with the overall result.
She did a great job and went above and beyond. Will definitely continue to use Justina to groom my dog.
