Experts Reviews · Company report
PCT Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty84−1.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

PCT Clean

Alpharetta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 647 Google reviews

Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PCT Clean is better than 93% of deep cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PCT Clean is better than 91% of deep cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PCT Clean is better than 84% of deep cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PCT Clean is better than 100% of deep cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PCT Clean is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PCT Clean is better than 87% of deep cleaning services.A
87

Reviews for your job

Customers hired PCT Clean for 8 kinds of job.

PCT Clean for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.94
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 94 Google reviews tagged “General housekeeping” · showing 20

JordanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

PCT is great to work with. Their prices are competitive, and Liz and Erica G. always did a thorough job and greeted us with smiles whenever we were home. Erika A manages the team very well. She is proactive in making sure we were happy with the quality and even offered us additional tips to keep things clean between their visits.

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping
Mariah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really Greatful for this team! They do an exceptional cleaning job, are always really flexible and accommodating in scheduling cleaning appointments and are always professional and kind! Thank you!

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean
ReneeLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I absolutely love PCT. They clean the office where I used to work and we decided to have them clean our home. They do an amazing job. I HIGHLY recommend their service.

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
Janiel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lezeth and Gaby are hard workers and very thorough. AWESOME helpers. I definitely will inquire about having them come back again.

Reasonable priceGeneral housekeeping
Ivory8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This crew has been cleaning my home for a few months now and they are always fantastic! Super timely, great with scheduling, and very friendly to my pets and my toddler who always wants to help them. They show up and do an amazing job every single time and never disappoint! Highly recommend them!

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Jaziel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Impressed of it all Liz Gaby and Aida awesome job

Paid $50–100General housekeeping
Ines1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Liz, Gabby and Aida great service

General housekeeping
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing company keeps workplace spotless and smelling amazing I would give this company a 10/10 and highly recommend them to anyone in search of a great cleaning company.

Reasonable priceOffice & workplace cleaningGeneral housekeeping
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The team of Monica and German are amazing. Very professional, polite, and efficient.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
Nikki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a beautiful job both times cleaning my house! We’re selling our house and I feel more confident showering since they cleaned. Very thorough, excellent communication from Erica. Would highly recommend

Paid $500+Reasonable priceGeneral housekeepingDeep clean
ChristinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is my first experience with having my house cleaned and Erika has been wonderful to work with!

Paid $250–300Not sureStandard cleaningGeneral housekeeping
Christi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Janet, Aida and Liz did an awesome job. The were friendly and professional and our home looked amazing when they finished.

Reasonable priceGeneral housekeeping
Noah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional, service done timely and high quality. Worked with them around a year until I moved and would definitely recommend!

Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
GEORGIALocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The purple team came and got it done per usual! The manager came out today to check on the crew and their progress as well. 5 stars I’d recommend PCT to anyone! Thanks Nya , Evelyn and Danielle!

General housekeepingStandard cleaning+ Value
RichardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They took excellent care of us and are very thorough. Would highly recommend!

Deep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
FullLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

I ordered a deep cleaning. I was charged $840 which was supposedly a discount for one of the the workers misplacing my blind turner and not putting things back. However, the workers did not do a deep cleaning as promised. I found smudges and streaks on mirrors, smudges on windows and my glass tables. My things…

Customer photo from Full's reviewCustomer photo from Full's reviewCustomer photo from Full's reviewCustomer photo from Full's review
Deep cleanGeneral housekeeping− Responsiveness− Quality
JulieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jessica and Aida did a wonderful job on my house today! I have gone to do the biweekly cleaning after a deep clean about two weeks ago and they did such a fantastic job!

General housekeeping+ Value
Tangela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My team of Jessica and Evelyn were wonderful. Both ladies were pleasant and friendly. They did an awesome job cleaning my home. When they clean the bathrooms, they look brand new. I am very pleased with their work. I would not hesitate in recommending them to all my friends and family. These ladies are awesome.

General housekeeping+ Quality+ Professionalism
Jeanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kaitlin and Evelyn cleaned my house today. I was so Happy with the results! They did an efficient professional job! Beautiful!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
GG1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Today has been the best experience with this company! I must admit I have been considering choosing another company but today Niya/Jessica/Kaitlyn did so wellll I have decided to stay. Very good team today! They were very attentive to the things that needed to be cleaned and did just that. They work well together…

General housekeeping+ Punctuality+ Quality+ Professionalism

Show more general housekeeping reviews (74 more) →

Price

$330+19% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning129$158–$259
Office & workplace cleaning110$108–$410
Deep clean94$277–$447
General housekeeping94$157–$248
Office cleaning80—
Moving-related cleaning20$277–$447
Interior & exterior window cleaning16$188–$354
Move-out cleaning11—

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