DEEP CLEANING SERVICES · ALPHARETTA, GA
PCT Clean logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%61+9.2Craft & service 20%90+18Value 10%65+6.5Momentum 8%26+2.1Track record 7%81+5.7Accountability 5%29+1.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

PCT Clean

Better than 83% of deep cleaning services · #7 of 40

4.9★647 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

PCT Clean for move-out cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Move-out cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 11 Google reviews tagged “Move-out cleaning”

NathanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was very impressed with the thorough job PCT did on our move-out cleaning. I highly recommend them! Monica and German did great!

Move-out cleaning+ Quality+ Professionalism+ Value
Claudia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tienen una excelente trabajadora dinámica y eficaz en su trabajo ,me siento muy satisfecha ,Su Nombre es SanJuana!,la recomiendo y el servicio que brinda esta empresa con personas de excelente calidad de ser humano .100%.

General housekeepingMove-out cleaningInterior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
troyjxn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

PCT Clean was more than exceptional when providing the utmost quality experience and customer service. Their working staff as well as management were very professional and highly prompt in delivering a great overall transaction. An associate by the name of Waleska White was extraordinarily nice and of great service,…

General housekeepingMove-out cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Gladys1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Los mejores en el área de Kennessaw-Acworth-Marietta!

Move-out cleaning+ Responsiveness+ Professionalism
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used this company to clean my home twice and they have been both professional and friendly. Their service is convenient and they always do the best to accommodate your needs! So grateful for this company and I definitely recommend them to everyone!

Deep cleanMove-out cleaning+ Responsiveness+ Quality+ Professionalism
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waleska, Erika, Sasha, RJ, Zulma, Asha, Don Gosia, Aga, Oscar, Paul, and PCT Team we’re truly amazing would recommend to anybody needing a cleaning service awesome service and great customer support everybody is just a pleasure to talk to. Would give 10 stars if I could. Thank you guys!!!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alondra and Naya were amazing! They were so thorough, went above and beyond, and were amazing and polite. I would have gladly paid them more for their work. Apart from the tip, I hope this review helps because they were flawless.

Move-out cleaning+ Responsiveness+ Punctuality+ Quality
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paola Lopez is a very passionate hard working individual. Excellent cleaning service, great customer service very friendly.

Deep cleanGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Quality
luther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

paola lopez is a very happy hard working person..

Deep cleanGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Quality
Zane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paola Lopez is awesome and she is a Greta worker!!

Deep cleanGeneral housekeepingMove-out cleaning+ Professionalism
JessLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = PCT, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (2 reviews)2024-Q2: 5.00★ (14 reviews)2024-Q3: 5.00★ (13 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (23 reviews)2025-Q2: 4.99★ (70 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 4.56★ (9 reviews)2026-Q1: 5.00★ (12 reviews)2026-Q2: 4.92★ (51 reviews)2026-Q3: 5.00★ (8 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$330+19% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 33%Reasonable 62%Overpriced 3%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%61+9.2Craft & service 20%90+18Value 10%65+6.5Momentum 8%26+2.1Track record 7%81+5.7Accountability 5%29+1.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
59
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
61
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
90
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
65
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
26
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+261 / −4
Professionalism
+268 / −4
Responsiveness
+191 / −1
Punctuality
+188 / −1
Value
+173 / −3

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