Analyzing 5,477,9765.5M ReviewsFor 14,83014.8K Experts

Experts Reviews · Company report
PCT Clean logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%61+9.2Craft & service 20%90+18Value 10%65+6.5Momentum 8%26+2.1Track record 7%81+5.7Accountability 5%29+1.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

PCT Clean

Alpharetta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.9★ from 647 Google reviews

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Report card

Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.PCT Clean is better than 59% of deep cleaning services.C
59
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).PCT Clean is better than 61% of deep cleaning services.B
61
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.PCT Clean is better than 90% of deep cleaning services.A
90
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.PCT Clean is better than 65% of deep cleaning services.B
65
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.PCT Clean is better than 26% of deep cleaning services.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.PCT Clean is better than 81% of deep cleaning services.A
81
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.PCT Clean is better than 29% of deep cleaning services.D
29

Reviews for your job

Customers hired PCT Clean for 8 kinds of job.

PCT Clean for mattress cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Mattress cleaning”

Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waleska, Erika, Sasha, RJ, Zulma, Asha, Don Gosia, Aga, Oscar, Paul, and PCT Team we’re truly amazing would recommend to anybody needing a cleaning service awesome service and great customer support everybody is just a pleasure to talk to. Would give 10 stars if I could. Thank you guys!!!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism

Price

$330+19% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning129$158–$259
Office & workplace cleaning110$108–$410
Deep clean94$277–$447
General housekeeping94$157–$248
Office cleaning80—
Moving-related cleaning20$277–$447
Interior & exterior window cleaning16$188–$354
Move-out cleaning11—

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