Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
PCT Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty84−1.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

PCT Clean

Alpharetta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 50 deep cleaning services · 4.9★ from 647 Google reviews

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Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PCT Clean is better than 93% of deep cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PCT Clean is better than 91% of deep cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PCT Clean is better than 84% of deep cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PCT Clean is better than 100% of deep cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PCT Clean is better than 100% of deep cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PCT Clean is better than 87% of deep cleaning services.A
87

Reviews for your job

Customers hired PCT Clean for 8 kinds of job.

PCT Clean for post-construction cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Post-construction cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 10 Google reviews tagged “Post-construction cleaning”

Landon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew(Kiara, Najee, and Symone) did a great job cleaning prime media group they were on time and finished faster than expected while still doing a very thorough job would highly recommend them to anyone I know.

Customer photo from Landon's reviewCustomer photo from Landon's review
Post-construction cleaning+ Responsiveness+ Punctuality+ Quality
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waleska, Erika, Sasha, RJ, Zulma, Asha, Don Gosia, Aga, Oscar, Paul, and PCT Team we’re truly amazing would recommend to anybody needing a cleaning service awesome service and great customer support everybody is just a pleasure to talk to. Would give 10 stars if I could. Thank you guys!!!

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wendy Uribe is a great help to my work whenever I need a towel to clean off it's always stocked. The bathrooms are always clean too Wich makes it so much better to relax when the boss is giving name a hard time haha

Deep cleanMoving-related cleaningOffice cleaning+ Responsiveness+ Punctuality+ Quality
Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paula López she is good worked. 1000% super recommended !!!! Es una súper chica y súper su trabajo

Deep cleanMoving-related cleaningPost-construction cleaning+ Responsiveness+ Punctuality+ Quality
G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paola Lopez is a very passionate hard working individual. Excellent cleaning service, great customer service very friendly.

Deep cleanGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Quality
luther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

paola lopez is a very happy hard working person..

Deep cleanGeneral housekeepingMove-out cleaning+ Responsiveness+ Punctuality+ Quality
Zane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paola Lopez is awesome and she is a Greta worker!!

Deep cleanGeneral housekeepingMove-out cleaning+ Professionalism
E2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Paola Lopez she always smiling,neat organized and very professional 🙏🏽🙏🏽🙏🏽

Deep cleanOffice & workplace cleaningOffice cleaning+ Punctuality+ Quality+ Professionalism
BenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christ Episcopal Church relies on PCT for all of our church and office cleaning and sanitation needs. We could not be happier with PCT's service and I recommend them regularly to businesses and colleagues. Their team is tremendously helpful, thorough, and responsive. I wish every business vendor we engage were like PCT.

Deep cleanOffice & workplace cleaningPost-construction cleaning+ Responsiveness+ Punctuality+ Quality
Mario4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Erika is a great worker with a great personality,and really detailed when it comes to her work ethics

Deep cleanGeneral housekeepingPost-construction cleaning+ Responsiveness+ Punctuality+ Quality

Price

$330+22% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 62%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning129$158–$259
Office & workplace cleaning110$107–$423
Deep clean94$265–$434
General housekeeping94$158–$253
Office cleaning80—
Moving-related cleaning20$269–$440
Interior & exterior window cleaning16$189–$348
Move-out cleaning11—

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