PDQ Equipment receives a 4.9-star rating from 283 Google reviewers, with the owner responding to 91% of feedback. Customers frequently highlight the availability of specialty and heavy-duty equipment, competitive pricing relative to competitors, and the helpfulness of staff in both rental and parts departments. Common themes include punctual deliveries, clean machinery, and efficient communication during transactions. One criticism involves a staff member refusing valid federal identification, which the reviewer described as an unreasonable and frustrating experience.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great service
It's great to know we made a positive impression! We believe that building lasting relationships with our customers starts with providing service they can count on. Your five-star rating is a wonderful compliment to our entire team. We appreciate the opportunity to earn your business and hope to continue exceeding your expectations!
Long time customer. Rented a lot of equipment from them. Their service is top notch.
We truly appreciate your continued business and loyalty over the years. It’s great to hear that our service has consistently met your expectations. We look forward to helping you with your equipment needs for many more years to come!
PDQ has some of the best customer service around, very friendly at the front desk in the yard! Super helpful, great service and quick with getting us in and out to our job site! Equipment runs excellent for all the jobs that’s we have done. Thank you PDQ
We appreciate you taking the time to share this! Our team works hard to make sure you get the equipment you need and can get in and out quickly. We’re glad to hear everything has been running great for your jobs, and we look forward to seeing you again at PDQ Equipment!
Great customer service had all the parts I needed for my Kubota!
We’re glad our team could provide great customer service and help you find all the Kubota parts you needed. We know having the right parts available when you need them makes a big difference, and we’re happy we could make the process easy for you. We truly appreciate your business and look forward to helping you again at PDQ Equipment!
Great service from Mike H in parts at the SFS location.
Thanks for the kind words! We’re happy to hear Mike H took great care of you and that everything went smoothly. We truly appreciate your support and hope to see you again soon!
Great customer service!
We appreciate the great feedback! Our team is always happy to help.
Great customer service for all my parts needs
We appreciate you trusting our team with all your parts needs! We’re always happy to help keep you moving.
Awesome staff
Great to hear you had a positive experience with our team! We’re proud of our staff and their commitment to providing helpful, friendly service. Thanks for taking the time to share your feedback.
PDQ Equipment in Santa Fe Springs is fantastic! Their team is knowledgeable, friendly, and always goes the extra mile to help. I highly recommend them for all your construction and equipment needs!
We appreciate your outstanding review and recommendation! It’s great to hear that our Santa Fe Springs team provided knowledgeable and friendly service while going the extra mile to assist you. We take pride in helping our customers find the right equipment solutions and look forward to serving you again in the future
Love this rental spot. Specialty equipment, no problem. They will take care of you and great customer service and support
We're honored to be your go-to rental source. Whether it's specialty equipment or everyday rental needs, our team is committed to providing the support and service our customers can rely on. Thank you for the great review!