How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%52+3.7Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREPeak Auto
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 616 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Peak Auto for 8 kinds of job.
Peak Auto for auto maintenance
Clear ✕All 13 Google reviews tagged “Auto maintenance”
I can’t recommend Peak Auto highly enough. They are professional, accommodating, honest, and incredibly trustworthy. The team communicates clearly, does excellent work, and puts their customers first. I feel finding a mechanic you can truly trust is rare, and Peak Auto has earned my trust time and time again. Highly recommend!
Fantastic service. I have always felt that the service at Peak Auto is top notch! They call in a timely manner, and they offer great pricing and minimize the other "suggested" services...unless it is truly needed.
Excellent service, as always.
Matt is always so friendly and helpful. It's especially nice that Peak Auto has loaner vehicles as I work in north Raleigh. Great service and reasonable rates.
Excellent Service, Fair Pricing and Friendly Technicians. Feels like old time service shops who focus on servicing cars correctly without ripping off customers like what dealership service centers specialize in!
These Guys Are Rite On Point, Along The Lines Of, If Not Better, Than The Dealership.. Very Courteous, Professional, Helpful And Offers Fair Options, While Working With You, Unlike Dealerships That Only Want You To Buy Their Expensive Servicing Packages..
Very professional and trustworthy.
Was having issues with my mini and they were able to explain the issue to me & repair in a very reasonable amount of time. Cost was also far more reasonable than the dealership planned. The shop I was using prior misdiagnosed the issue and they were able to pivet to get to the actual problem. Highly recommend them here.
Peak Auto Service is great. We highly recommend their services and staff.
Excellent fast service
GREAT experience! Peak Auto personnel were highly professional and friendly from drop off and updates to pick up. They clearly explained all issues, prioritized them as to which needed done immediately and which could wait which was appreciated. Great Service, fair pricing, very organized, and easy to contact as well. Will DEFINITELY return!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 55 | — |
| General repairs & maintenance | 52 | — |
| Brakes | 29 | — |
| Engine repair | 21 | — |
| Auto engine diagnostic | 20 | — |
| Transmission | 13 | — |
| Auto maintenance | 13 | — |
| Air & cabin filter replacement | 11 | — |
