How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%52+3.7Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREPeak Auto
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 616 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Peak Auto for 8 kinds of job.
Peak Auto for brakes
Clear ✕All 29 Google reviews tagged “Brakes”
Honest!
I can’t recommend Peak Auto highly enough. They are professional, accommodating, honest, and incredibly trustworthy. The team communicates clearly, does excellent work, and puts their customers first. I feel finding a mechanic you can truly trust is rare, and Peak Auto has earned my trust time and time again. Highly recommend!
Excellent diagnosis with identifying underlying issues and with communication, the details found during the evaluation along with workmanship performance.
Fantastic service. I have always felt that the service at Peak Auto is top notch! They call in a timely manner, and they offer great pricing and minimize the other "suggested" services...unless it is truly needed.
quick and accurate work
Great local auto repair shop that gives you honest feedback on your vehicle needs and do a great job on executing actionable items.
Great job! Thanks, Matt!
Replaced brake pads and performed other regular maintenance. I am happy with the services received.
Great shop for my BMW. Reasonable rates, great communication
Excellent Service! I was impressed on my trip to Peak Auto and plan to have them as my regular service provider. John and Matt were super helpful and patient answering questions - prompt, courteous and helpful.
Great service and kind people. Would highly recommend.
Great communication from techs. Helpful explanations. One of the only places I've found that will actually fix a problem instead of replace an entire part.
GREAT experience! Peak Auto personnel were highly professional and friendly from drop off and updates to pick up. They clearly explained all issues, prioritized them as to which needed done immediately and which could wait which was appreciated. Great Service, fair pricing, very organized, and easy to contact as well. Will DEFINITELY return!
They did a good job and were professional.
I have been using Peak Auto since 2017 for my daughter's MINI Cooper Clubman and my wife's former MINI Cooper S convertible. We've had them perform a number of difference services. Are they expensive, yes. However, they are not as expensive as the dealership and when you are talking German vehicles (e.g. - a…
My husband and I found this auto shop from the Google reviews and I promise you I have no idea why they are rated so high!!!! we went in for possible brake service and after leaving the vehicle there they called us back a short while later and explain that we needed front and brake pads and rotors and the job was…
First time taking my E90 Bimmer. Needed 75000 mile service and had a small leak around valve cover. John contacted me, let me know what the technician discovered and went over in detail the cost and repair time. John is extremely professional and knowledgeable. Price was reasonable, service was done properly. They…
These guys are the absolute best. So far we have brought 4 of our German cars in and their service were always exceptional, friendly and on time. Prices are reasonable as well (especially their 50 point inspection). Love Matt's attention to detail in explaining everything that's going on. I appreciate his honest…
I took my E70 X5 there for two reasons. 1) My trusted shop in Raleigh for 5 yrs - West German Garage wasn't picking up phone 2) I want some one near my place who works when I bring in my parts. I asked for Oil Change, Full Brake fluid flush and renew, Front rotor change. Although, they did all of it, very straight…
PeakAuto is the best shop I’ve ever taken our vehicles too and one of the best businesses I have ever dealt with. I’ve been bringing my family’s vehicles to PeakAuto for years and have never had anything but a great experience. Matt is always transparent, very honest about the work I need done and goes out of his…
This was my first time using Peak Auto, after my previous preferred auto service company closed it's doors. After calling another local (non dealership) shop for price quotes, and also based on my experience both here in Apex/Cary and in other parts of the state, Peak Auto's prices are very competitive. Both people…
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 55 | — |
| General repairs & maintenance | 52 | — |
| Brakes | 29 | — |
| Engine repair | 21 | — |
| Auto engine diagnostic | 20 | — |
| Transmission | 13 | — |
| Auto maintenance | 13 | — |
| Air & cabin filter replacement | 11 | — |
