How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%52+3.7Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREPeak Auto
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 616 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Peak Auto for 8 kinds of job.
Peak Auto for general repairs & maintenance
Clear ✕All 52 Google reviews tagged “General repairs & maintenance” · showing 20
These guy’s always do a good job for me!
Honest and professional- I highly recommend
Service was quick and clean
Matt and Al saved me thousands of dollars and helped get my 370Z back on the road! Seriously … got quotes from some reputable shops and they easily saved me $4,000. These guys are legit and I will definitely be coming back!
I can’t recommend Peak Auto highly enough. They are professional, accommodating, honest, and incredibly trustworthy. The team communicates clearly, does excellent work, and puts their customers first. I feel finding a mechanic you can truly trust is rare, and Peak Auto has earned my trust time and time again. Highly recommend!
Always been happy with the service from this shop
From an Oil Change to having major work done on my car, I always call Peak Auto! Matt and Al are understanding, knowledgeable, helpful and friendly when discussing my auto issues with me. If you need a trusted auto shop to check your vehicle I highly recommend you calling Peak Auto. I drive a 2010 Mercedes and Peak…
I went in for scheduled service and they did a great job. Explained that replacing torque rod would be ideal but did not push to get it done. Explained the cons of not doing it. Also took the car to check the check engine light and they set me up with a loaner car. Also did a thorough analysis and found what could…
Quick to take me in. Professional. Explained what needed to be done and cost. They were prompt and I could not be happier with the result. Great job guys!
Fantastic service. I have always felt that the service at Peak Auto is top notch! They call in a timely manner, and they offer great pricing and minimize the other "suggested" services...unless it is truly needed.
Mechanical engine repair.
Easy overnight drop-off. Car was ready when promised. All services were performed to my satisfaction.
Matt is always so friendly and helpful. It's especially nice that Peak Auto has loaner vehicles as I work in north Raleigh. Great service and reasonable rates.
Excellent service and reasonable prices
I took my new (used) car there for the pre-purchase inspection, and they were excellent. They were very thorough and explained everything very well. They even saved me some money as I had one of the issues they mentioned paid for by the seller. I'll be taking my car to them for maintenance and service!
Outstanding quality of work and service. I will use this as my go to place for all my BMW repairs moving forward.
I was looking for a general repair shop in the Apex area. Landed on Peak Auto after seeing all of the positive reviews. Communication (via e-mail and phone) was excellent and timely. Explanation of the issues and the work needed (intake/exhaust solenoid replacement, oil change, spark plugs, cabin filter) was…
I was referred to Peak Auto by a satisfied current customer. I live in South Carolina and drive THREE hours away just receive exceptional service from this company. Always courteous and thorough. Definitely will be a repeat customer
These Guys Are Rite On Point, Along The Lines Of, If Not Better, Than The Dealership.. Very Courteous, Professional, Helpful And Offers Fair Options, While Working With You, Unlike Dealerships That Only Want You To Buy Their Expensive Servicing Packages..
Was having issues with my mini and they were able to explain the issue to me & repair in a very reasonable amount of time. Cost was also far more reasonable than the dealership planned. The shop I was using prior misdiagnosed the issue and they were able to pivet to get to the actual problem. Highly recommend them here.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 55 | — |
| General repairs & maintenance | 52 | — |
| Brakes | 29 | — |
| Engine repair | 21 | — |
| Auto engine diagnostic | 20 | — |
| Transmission | 13 | — |
| Auto maintenance | 13 | — |
| Air & cabin filter replacement | 11 | — |
