How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%52+3.7Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREPeak Auto
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 616 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Peak Auto for 8 kinds of job.
Peak Auto for general repairs & maintenance
Clear ✕All 52 Google reviews tagged “General repairs & maintenance” · showing 40
These guy’s always do a good job for me!
Honest and professional- I highly recommend
Service was quick and clean
Matt and Al saved me thousands of dollars and helped get my 370Z back on the road! Seriously … got quotes from some reputable shops and they easily saved me $4,000. These guys are legit and I will definitely be coming back!
I can’t recommend Peak Auto highly enough. They are professional, accommodating, honest, and incredibly trustworthy. The team communicates clearly, does excellent work, and puts their customers first. I feel finding a mechanic you can truly trust is rare, and Peak Auto has earned my trust time and time again. Highly recommend!
Always been happy with the service from this shop
From an Oil Change to having major work done on my car, I always call Peak Auto! Matt and Al are understanding, knowledgeable, helpful and friendly when discussing my auto issues with me. If you need a trusted auto shop to check your vehicle I highly recommend you calling Peak Auto. I drive a 2010 Mercedes and Peak…
I went in for scheduled service and they did a great job. Explained that replacing torque rod would be ideal but did not push to get it done. Explained the cons of not doing it. Also took the car to check the check engine light and they set me up with a loaner car. Also did a thorough analysis and found what could…
Quick to take me in. Professional. Explained what needed to be done and cost. They were prompt and I could not be happier with the result. Great job guys!
Fantastic service. I have always felt that the service at Peak Auto is top notch! They call in a timely manner, and they offer great pricing and minimize the other "suggested" services...unless it is truly needed.
Mechanical engine repair.
Easy overnight drop-off. Car was ready when promised. All services were performed to my satisfaction.
Matt is always so friendly and helpful. It's especially nice that Peak Auto has loaner vehicles as I work in north Raleigh. Great service and reasonable rates.
Excellent service and reasonable prices
I took my new (used) car there for the pre-purchase inspection, and they were excellent. They were very thorough and explained everything very well. They even saved me some money as I had one of the issues they mentioned paid for by the seller. I'll be taking my car to them for maintenance and service!
Outstanding quality of work and service. I will use this as my go to place for all my BMW repairs moving forward.
I was looking for a general repair shop in the Apex area. Landed on Peak Auto after seeing all of the positive reviews. Communication (via e-mail and phone) was excellent and timely. Explanation of the issues and the work needed (intake/exhaust solenoid replacement, oil change, spark plugs, cabin filter) was…
I was referred to Peak Auto by a satisfied current customer. I live in South Carolina and drive THREE hours away just receive exceptional service from this company. Always courteous and thorough. Definitely will be a repeat customer
These Guys Are Rite On Point, Along The Lines Of, If Not Better, Than The Dealership.. Very Courteous, Professional, Helpful And Offers Fair Options, While Working With You, Unlike Dealerships That Only Want You To Buy Their Expensive Servicing Packages..
Was having issues with my mini and they were able to explain the issue to me & repair in a very reasonable amount of time. Cost was also far more reasonable than the dealership planned. The shop I was using prior misdiagnosed the issue and they were able to pivet to get to the actual problem. Highly recommend them here.
Great shop for my BMW. Reasonable rates, great communication
Great experience once again. Matt kept me well informed about the progress of the repairs on my BMW. It was returned to me washed and in perfect running order. Peak Auto customer service is top-notch. ---------------------- Professional and courteous service, as always. I appreciate their attention to detail,…
Great work! Thanks so much for helping to keep my old car running.
Friendly and professional staff. Inspected and changed oil in good time. Am new to area so it was important for me to find a reliable, good, and competitively priced business. I will be taking my van here from now on. Very pleased with service. Covid safe environment. This is the only place I will take my van to and have since I moved here. Thanks folks!
GREAT experience! Peak Auto personnel were highly professional and friendly from drop off and updates to pick up. They clearly explained all issues, prioritized them as to which needed done immediately and which could wait which was appreciated. Great Service, fair pricing, very organized, and easy to contact as well. Will DEFINITELY return!
I'm surprised at the ratings. I received an inflated price list for parts and labor. I went to 3 different locations and finally found an honest car repair shop. What I found most disturbing about Peak Auto is the person I was talking to sounded frustrated that I didn't move forward with the unnecessary and easy…
I've been using Peak Auto for almost three years now. They're awesome! Great customer service... reasonable pricing... trust them with my Mini Cooper!
Been going here for 7+ years. Always cheaper than the dealers and always honest and direct service. Enjoy the fact they wash the car also after every service. Even have loaners available when you have a long term repair. Great hours and reliable service at a reasonable cost. Would highly recommend.
I have been using Peak Auto since 2017 for my daughter's MINI Cooper Clubman and my wife's former MINI Cooper S convertible. We've had them perform a number of difference services. Are they expensive, yes. However, they are not as expensive as the dealership and when you are talking German vehicles (e.g. - a…
Professional crew that are upfront and honest. Forget dealers service centers for your cars, foreign cars in particular!
They were trustworthy and reasonable. That's hard to find, and they've found a loyal customer, as a result.
By far greatest auto repair shop I have been to. Matt was very informative from the start. Scheduled appt and keep me informed throughout the repair. They provided recommendations and a price quote however while they were working on the initial repair they discovered an easier and cost friendly fix. I was very…
First time taking my E90 Bimmer. Needed 75000 mile service and had a small leak around valve cover. John contacted me, let me know what the technician discovered and went over in detail the cost and repair time. John is extremely professional and knowledgeable. Price was reasonable, service was done properly. They…
We purchased a Lexus LS 460L from a family member. The car was in need of major fluid services. I filled out a request and Matt had a quote to me the next day. I cross referenced the existing service info and asked for a requote and booked the appointment. They were communicative throughout the process and let…
PeakAuto is the best shop I’ve ever taken our vehicles too and one of the best businesses I have ever dealt with. I’ve been bringing my family’s vehicles to PeakAuto for years and have never had anything but a great experience. Matt is always transparent, very honest about the work I need done and goes out of his…
Daran, Mat , and service team: Thanks for your great service and care AND attention to detail! Year after year I bring in my two 18 and 25 year old vehicles (a little embarrased)
Really nice people - very thorough in their inspection (new car to us) and very detailed in reporting back what was needed, and ranked based on importance and safety. Had some tires and wheels delivered to their location and they installed for me - ensured alignment was solid. Very good experience at a fair price. Car - Subaru Outback '10.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 55 | — |
| General repairs & maintenance | 52 | — |
| Brakes | 29 | — |
| Engine repair | 21 | — |
| Auto engine diagnostic | 20 | — |
| Transmission | 13 | — |
| Auto maintenance | 13 | — |
| Air & cabin filter replacement | 11 | — |
