How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%88+12.4Replies to reviews 7%52+3.7Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREPeak Auto
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 616 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Peak Auto for 8 kinds of job.
Peak Auto for oil change
Clear ✕All 55 Google reviews tagged “Oil change” · showing 40
Very professional clean on time I recommend it to anybody in the Apex carry and Raleigh area
Peak Auto is one of the best places I've taken my car to. They are fast,experienced and won't sell you services you don't need. Thank you Peak Auto.
Great service, clear explanation of what was needed and what was recommended and why. No pressure sales. Very appreciative of the team.
Peak Auto does a great job. High quality work and great communication!
Use this facility for all my cars. They are consistently good, straightforward and reliable
Peak provides excellent service especially as they specialize in complicated imports. There are few repair shops that i recommend but Peak is definitely on that list. They are knowledgeable and will steer you correctly if there are dealer only repairs necessary. I was even able to wait for trim repairs. Use them with confidence.
I can’t recommend Peak Auto highly enough. They are professional, accommodating, honest, and incredibly trustworthy. The team communicates clearly, does excellent work, and puts their customers first. I feel finding a mechanic you can truly trust is rare, and Peak Auto has earned my trust time and time again. Highly recommend!
Always been happy with the service from this shop
From an Oil Change to having major work done on my car, I always call Peak Auto! Matt and Al are understanding, knowledgeable, helpful and friendly when discussing my auto issues with me. If you need a trusted auto shop to check your vehicle I highly recommend you calling Peak Auto. I drive a 2010 Mercedes and Peak…
I went in for scheduled service and they did a great job. Explained that replacing torque rod would be ideal but did not push to get it done. Explained the cons of not doing it. Also took the car to check the check engine light and they set me up with a loaner car. Also did a thorough analysis and found what could…
Quick to take me in. Professional. Explained what needed to be done and cost. They were prompt and I could not be happier with the result. Great job guys!
Fantastic service. I have always felt that the service at Peak Auto is top notch! They call in a timely manner, and they offer great pricing and minimize the other "suggested" services...unless it is truly needed.
Mechanical engine repair.
Excellent service, as always.
Extremely accommodating and professional service
Excellent service and fair price! Very thorough and details oriented. Completely trust what they are telling me is accurate and will be taking our Saab here from now on! Highly recommended!!
I'm very pleased with the results
I was referred to Peak Auto by a satisfied current customer. I live in South Carolina and drive THREE hours away just receive exceptional service from this company. Always courteous and thorough. Definitely will be a repeat customer
These Guys Are Rite On Point, Along The Lines Of, If Not Better, Than The Dealership.. Very Courteous, Professional, Helpful And Offers Fair Options, While Working With You, Unlike Dealerships That Only Want You To Buy Their Expensive Servicing Packages..
Love Peak Auto! Great experience as always. They take excellent care of our older cars, and keep them purring beautifully.
Was having issues with my mini and they were able to explain the issue to me & repair in a very reasonable amount of time. Cost was also far more reasonable than the dealership planned. The shop I was using prior misdiagnosed the issue and they were able to pivet to get to the actual problem. Highly recommend them here.
Great service and kind people. Would highly recommend.
Great communication from techs. Helpful explanations. One of the only places I've found that will actually fix a problem instead of replace an entire part.
Friendly and professional staff. Inspected and changed oil in good time. Am new to area so it was important for me to find a reliable, good, and competitively priced business. I will be taking my van here from now on. Very pleased with service. Covid safe environment. This is the only place I will take my van to and have since I moved here. Thanks folks!
I was treated with courtesy and respect and given a full explanation of the problem and cost of repairs. I trust Daran and the guys with any future repairs I may need.
If there were 6 stars peak auto would get it! Great customer service, fair pricing. They really go above and beyond. Highly recommended
Even though I only use this service for simple oil changes, they treat me like a bigger customer. I especially like the free use of their loaners when I drop off my car. I will continue to use Peak Auto.
GREAT experience! Peak Auto personnel were highly professional and friendly from drop off and updates to pick up. They clearly explained all issues, prioritized them as to which needed done immediately and which could wait which was appreciated. Great Service, fair pricing, very organized, and easy to contact as well. Will DEFINITELY return!
I've been using Peak Auto for almost three years now. They're awesome! Great customer service... reasonable pricing... trust them with my Mini Cooper!
I had a positive experience at Peak Auto and will return. Thanks.
I have been using Peak Auto since 2017 for my daughter's MINI Cooper Clubman and my wife's former MINI Cooper S convertible. We've had them perform a number of difference services. Are they expensive, yes. However, they are not as expensive as the dealership and when you are talking German vehicles (e.g. - a…
First time taking my E90 Bimmer. Needed 75000 mile service and had a small leak around valve cover. John contacted me, let me know what the technician discovered and went over in detail the cost and repair time. John is extremely professional and knowledgeable. Price was reasonable, service was done properly. They…
Prompt and very knowledgeable Service. Would recommend to anybody looking to have a Professional care for your Vehicles.
I took my E70 X5 there for two reasons. 1) My trusted shop in Raleigh for 5 yrs - West German Garage wasn't picking up phone 2) I want some one near my place who works when I bring in my parts. I asked for Oil Change, Full Brake fluid flush and renew, Front rotor change. Although, they did all of it, very straight…
We purchased a Lexus LS 460L from a family member. The car was in need of major fluid services. I filled out a request and Matt had a quote to me the next day. I cross referenced the existing service info and asked for a requote and booked the appointment. They were communicative throughout the process and let…
This was my first time using Peak Auto, after my previous preferred auto service company closed it's doors. After calling another local (non dealership) shop for price quotes, and also based on my experience both here in Apex/Cary and in other parts of the state, Peak Auto's prices are very competitive. Both people…
First time using Peak Auto. Was referred to them by a coworker for some regular maintenance work for my wife's Mercedes Benz C-Class. Very happy with the experience. They were able to get me in for service pretty quick and were finished well before the time they promised. Pricing is extremely competitive, especially…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 55 | — |
| General repairs & maintenance | 52 | — |
| Brakes | 29 | — |
| Engine repair | 21 | — |
| Auto engine diagnostic | 20 | — |
| Transmission | 13 | — |
| Auto maintenance | 13 | — |
| Air & cabin filter replacement | 11 | — |
