Google reviewers rate Peak City Puppy 4.9 out of 5 based on 435 reviews, with the owner responding to 80% of them. Customers frequently praise the punctuality, detailed communication, and daily photo updates provided during dog walking, boarding, and pet sitting services. However, low-star reviews indicate a recurring issue with billing practices, specifically complaints about full charges for canceled or unrendered services under a no-refund policy.
Google rating: 4.9 out of 5 from 435 reviews (97% five-star).
Reviews on this page: 435 Google reviews (407 with written comments, 27 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 23, 2026.
Service: Dog Walker serving Raleigh, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
435 reviews on Google
5★422
4★2
3★0
2★1
1★10
Reviews from Google, shown as published (original wording, unedited).
SD
Samara dos Santos Freitas Mussolini3 reviews
★★★★★
Peak City Puppy was a great surprise for us! We have recently moved to Apex and being able to find such a reliable and loving people to take care of Joey was truly an amazing gift! Michelle and Cara are angels, Joey loves them! And the whole team treated me really well and were super patient with all of my questions! I definitely recommend them ❤️
Price assessment: Great price
Services: Dog walking, Dog sitting (in-home)
Response from the owner · 2 days ago
Samara, thank you for this lovely review. We are thrilled Joey adores Michelle and Cara and that our team was patient with your questions during your move. Your recommendation means a lot to us, and we are honored to be part of Joey’s care. We hope to see you both again soon.
Jordan
Owner
Wonderful experience after some trial and error with my pup in the Cary area. We are lucky to have found Peak City Puppy!
Response from the owner · Edited 2 weeks ago
Thank you, Sarah P, for the five-star review. We are thrilled you found us after some trial and error and that your pup is settling in. We appreciate you choosing Peak City Puppy and look forward to supporting your pup’s continued progress.
Jordan
Owner
So impressed and relieved to have people who truly care about our animals and receiving messages and photos everyday was a plus. Special thank you specifically to Lindsey and Sandra!!!!
10 out of 10
Price assessment: Reasonable price
Services: Cat sitting (in-home), Dog sitting (in-home)
Response from the owner · a month ago
Thank you for the glowing review. We're so glad our care and daily photos helped give you peace of mind. Lindsey and Sandra will be thrilled to hear your special thanks. We truly appreciate your trust and the 10 out of 10 rating.
Jordan
Owner
Exceptional company and service! Caring staff who take excellent care of my dog when I am away. Cannot recommend enough !
Price assessment: Reasonable price
Services: Dog walking
Response from the owner · Edited a month ago
Thank you, Julia, for the five-star review. We're glad you had a positive experience and appreciate you taking the time to share it. We'll keep working to improve so your next visit is even better. We look forward to welcoming you back.
Went through Peak City for boarding and dog walks and could not be happier with the service I got. My pet loved the walkers and people taking care of him and they always made sure to keep me up to date on how things were going. My favorite part is the nice pictures that are taken of your pet while they are being taken care of. Highly recommend using this company for Pet services.
Response from the owner · a month ago
We’re so happy to read this, Jamie. Knowing your pet enjoyed the walks and boarding and that our updates and photos kept you informed means a lot to us. Thank you for recommending our services, we look forward to caring for your pet again.
Jordan
Owner
Good pricing and easy to coordinate/schedule. The pet sitter visited my cat everyday I requested and sent me regular updates. When I noticed something on my pet camera I was able to notify the cat sitter and they responded quickly. Likewise when the feeder fell over the cat sitter notified me immediately. Great communication overall. I intend to use this service again.
Services: Other pet sitting (in-home)
Response from the owner · a month ago
Thank you, Luke. We appreciate you sharing how smooth scheduling was and that our sitter visited daily while sending updates. It’s great to hear we responded quickly to your camera alert and the feeder issue. Your comments about communication mean a lot, and we look forward to caring for your cat again.
Jordan
Owner
Peak City Puppy handled and cared for my cat's and dog during a short trip with care and understanding, even though our dog is a little crazy and territorial they were able to work around his temperament and still take care of his needs, walking and feeding.
Price assessment: Reasonable price
Services: Dog walking, Cat sitting (in-home)
Response from the owner · Edited a month ago
Thank you for the review, Michael. We are glad our team could care for your cat and your energetic, territorial dog and meet his walking and feeding needs with patience. We appreciate your trust and would be happy to help again.
Jordan
Owner
Peak City Puppy has been a fantastic find and wonderful to work with! They were professional, caring, dependable, and treated our little ones like one of their own. Our family felt completely comfortable knowing our dogs were in such good hands for our week long vacation. Additionally, the communication throughout with our sitter, Monica, included not only her write-ups of what/when/where but also including pics of our babies with daily updates.
We highly recommend Peak City Puppy to anyone looking for a trustworthy and loving dog sitter. They made the entire experience of leaving our kiddo's for a week easy and stress-free.
A huge THANK YOU! from our family to Monica (our sitter) and to Jordan for making our onboarding process go super quick and easily. We'll definitely be using Peak City Puppy again!
Response from the owner · a month ago
Thank you so much, Jon and Marlene, for the wonderful review and for trusting Peak City Puppy with your pups. We’re thrilled Monica and Jordan made onboarding easy and that the daily updates and photos helped you relax during your vacation. Your recommendation means a lot to our team, and we look forward to caring for your family again.
Jordan
Owner
They took wonderful care of our 2 dogs while we were out of town. Being able to keep our dogs at home instead of boarding was such a blessing. They took tons of pics during each visit and provided a summary of each visit. I knew our dogs were in great hands the whole time! Highly recommend!
Price assessment: Great price
Services: Other pet sitting (in-home)
Response from the owner · 2 months ago
Thank you so much for trusting us with your dogs and for the wonderful review. We're thrilled the in-home visits, photos, and visit summaries gave you peace of mind while you were away. We look forward to caring for your pups again.
Jordan
Owner
We went on a family vacation for a week and needed someone to care for our dog. So thankful to have found this company! Great communication, great prices and excellent care!! We truly appreciated the updates, pictures, and videos. This was our first time away from our dog and the entire process was smooth! They really make you feel at ease. I knew our dog was in great hands from the initial meeting. I highly recommend Kristine!! Her and her family took great care of our Bella. Again, thank you so much!!
Price assessment: Reasonable price
Services: Dog boarding
Response from the owner · 3 months ago
Thank you so much for trusting us with Bella during your family vacation and for your wonderful review. We’re thrilled the communication, updates, and care helped put you at ease and that the whole process was smooth. Kristine and her family loved caring for Bella and truly appreciate your recommendation. We look forward to caring for Bella again whenever you need us.
Jordan
Owner
