Dalton AlbertinLocal Guide · 34 reviewsTotal number of Google reviews Dalton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome facility with outstanding people!!
Pearson Automotive Tennis Club
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%63+40Reliability 28%76+21.5Replies to reviews 8%14+1.2Experts Score= 63Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 12 tennis courtsPosition by Experts Score among all companies we track in this category. · better than 55%
4.6 ★★★★★ 69 Google reviews · 17 photos
78%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Pearson Automotive Tennis Club at a glance
Reviewers frequently praise the well-maintained indoor and outdoor courts, comfortable lounge areas, and knowledgeable coaching staff for junior and adult programs. Tournament organization is often described as efficient with good communication. However, lower-rated feedback highlights concerns regarding limited court availability for members after work hours, unresponsive management during sign-ups, and inconsistent coaching quality in specific clinics.
- Google rating: 4.6 out of 5 from 69 reviews (78% five-star).
- Reviews on this page: 69 Google reviews (39 with written comments, 4 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 24, 2026.
- Service: Tennis Court serving Carmel, Indiana.
Data from Google, last updated November 5, 2026.
Score profile vs other tennis courts
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pearson Automotive Tennis Club: 63/100 on this factor. Category median: 63.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pearson Automotive Tennis Club: 76/100 on this factor. Category median: 74.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pearson Automotive Tennis Club: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pearson Automotive Tennis Club: 14/100 on this factor. Category median: 19.F
14
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
- 5 stars5478%
- 4 stars1014%
- 3 stars00%
- 2 stars11%
- 1 star46%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
- Praise1983%
- Complaints417%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1461%
- Speed & response29%
- Communication29%
- Price & value29%
- Would recommend29%
- Quality & results14%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The courts are pristine and the facility is really nice.”
“The most unfriendly, unprofessional, overpriced, overrated program in the area.”
“Fast updates and communication from tournament directors plus a great facility.”
“We had questions regarding the lessons, and tried to communicate with him via emails, texts, and phone calls, but he never replied to us.”
“We pay $400+ a year for kids lessons plus annual membership fees, yet there's rarely available court time after people's normal working hours because…”
“Highly recommend!”
“Overall, a great experience going there.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JosiahLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Over the 3 years I have played tournaments, Pearson has always been amazing. Fast updates and communication from tournament directors plus a great facility. Shoutout to Nelson Nguyen!
ChristinaLocal Guide · 204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I attended an event here. What a great location. We used the upstairs space and had access to the tennis courts.
FengLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Pearson Automotive has very nice tennis courts. The facility is newer when compared with other clubs. The lighting is great. The coaches for Junior competitive program are great also. Knowledgeable, caring, and patient. There are indoor 8 courts.
HadleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Absolutely love PATC! The courts are pristine and the facility is really nice. I’ve had great experiences with the pros here. Everyone is so knowledgeable and kind. Highly recommend!!
MrLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I absolutely love going to Pearson tennis club ❤️ 😊 every time I go there is one coach I believe his name is Alex always giving me the best advice and low-key makes me blush
Dudley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★
Pearson is an amazing tennis club with amazing pros. I would say if you do a clinic I would recommend doing one u see coaches such as Jeff, Nelson, Aaron and other pros (just naming a few). I would however stay away from doing a clinic under Alex Wittenbaum as my child has told me he is always on his phone during…
Photos
Customer reviews
4.6 ★★★★★ 69 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Josiah HuangLocal Guide · 93 reviewsTotal number of Google reviews Josiah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOver the 3 years I have played tournaments, Pearson has always been amazing. Fast updates and communication from tournament directors plus a great facility. Shoutout to Nelson Nguyen!
Mary Mountain Cookies Carmel2 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat facility for tennis learners
Christina MarcoliniLocal Guide · 204 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI attended an event here. What a great location. We used the upstairs space and had access to the tennis courts.
Jon BallLocal Guide · 6 reviewsTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google327 round abouts later. We made it.
Phil Greeman3 reviewsTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice building and some good tennis.
Lalit CLocal Guide · 68 reviewsTotal number of Google reviews Lalit has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent Indoor tennis facility
Feng LiLocal Guide · 61 reviewsTotal number of Google reviews Feng has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePearson Automotive has very nice tennis courts. The facility is newer when compared with other clubs. The lighting is great. The coaches for Junior competitive program are great also. Knowledgeable, caring, and patient. There are indoor 8 courts.
Hadley JordanLocal Guide · 21 reviewsTotal number of Google reviews Hadley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely love PATC! The courts are pristine and the facility is really nice. I’ve had great experiences with the pros here. Everyone is so knowledgeable and kind. Highly recommend!!
Mr XwLocal Guide · 10 reviewsTotal number of Google reviews Mr has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love going to Pearson tennis club ❤️ 😊 every time I go there is one coach I believe his name is Alex always giving me the best advice and low-key makes me blush
Business details
- Address: 4560 S 875 E, Zionsville, IN 46077
- Phone: (317) 559-7100
- Website: pearsontennis.com
- Service area: Carmel, IN