Google reviewers rate Pearwood Carpet Cleaning 4.8 out of 5 based on 51 reviews, highlighting punctual arrival, flexible scheduling, and competitive pricing compared to national brands. Customers frequently praise the effective removal of stains, pet odors, and dirt from carpets, sofas, and rugs, noting professional communication and thorough pre-spotting techniques. One recurring criticism involves a specific instance where a rug returned with a mildew odor and sticky residue, while another complaint mentioned that stain removal was ineffective and the service felt rushed.
Google rating: 4.8 out of 5 from 51 reviews (88% five-star).
Reviews on this page: 51 Google reviews (44 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: May 27, 2026.
Service: Carpet Cleaning serving Pasadena, Texas.
Data from Google, last updated October 25, 2026.
Customer reviews
4.8
★★★★★
51 reviews on Google
5★45
4★4
3★1
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
GD
Gay Davis10 reviews
★★★★★
We had 4 rooms of carpet cleaned yesterday by Pearwood Carpet Cleaning, and I cannot say enough good things about Charlie and the service we received. The carpets came out AMAZING — especially the office carpet, which honestly looks better than I thought possible!
Charlie was professional, kind, and very respectful of our home. He even gave us a 30-minute heads up before arriving, which I truly appreciated during a busy move. His pricing was also extremely reasonable, especially for the quality of work he provided.
It’s hard to find companies these days that combine great customer service, communication, fair pricing, and excellent work, but Pearwood Carpet Cleaning absolutely delivered on all of it. I highly recommend them and will definitely use them again in the future. Thank you again, Charlie!
We were referred to Charles by a friend in Pearland and decided to try him out after seeing positive reviews. Although he was initially reluctant to come to Katy, he agreed after I offered the $50 travel fee he requested.
Charles is hardworking, but unfortunately, the service didn’t meet our expectations. None of the carpet stains were removed, and the cleaning felt rushed. It seemed like basic vacuuming with water—something we could have done ourselves. He didn’t use any specialized chemicals or techniques to treat the stains and only applied a liquid for a few minutes, which had no effect and lacked attention to problem areas.
Additionally, he didn’t do a proper job on the stairs and missed cleaning the stair faces, which was disappointing.
If you're just looking for a basic carpet wash without expert stain or odor treatment, Charles might be a fit. But if you need deeper cleaning or stain removal, I’d recommend seeking additional help.
Price assessment: Reasonable price
Price: $200–250
Services: General carpet cleaning, Pet stain & odor removal
Charles came out to our home to clean a sofa and two chairs. He did an amazing job removing the stains my wife was upset about. Thank you for saving me from buying her a new couch!!!! Will definitely use them again and recommend anyone to use Pearwood Carpet Cleaning!
I'd highly recommend using Pearwood Carpet. They were very professional, did a great job of pre spotting the whole carpet and carpets are amazingly clean. Pricing was about 40% of national brands. Plan to use them to clean our tile grout at a later date.
Best company! I’m a local Realtor and my clients use Pearwood pretty often. I’ve been recommending them for about 7 years now. They also clean at my own home here and there for a little refresh. Today I reached out to Charlie in the early afternoon and he was able to come within several hours. We’ve been dealing with the tummy bug from my son and on top of all the laundry I didn’t want to shampoo the rug as well. One room leads to many…and then to a backache. lol.
Decided to pay to do the whole house to freshen up. With all the stress of Christmas just being over 2 days ago, it’s nice to know the rugs are clean. Pricing is super reasonable. Thanks again, Charlie!
