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Pegram Insurance

4.9 ★★★★★ · 728 Google reviews · 9 photos
Auto insurance agency · Charlotte, NC

Pegram Insurance at a glance

Customers frequently praise the agency for its fast service, fair pricing, and knowledgeable staff who communicate clearly and patiently. Positive reviews highlight efficient policy setup and friendly interactions that make the process easy to understand. However, some low-star comments describe long hold times, unprofessional behavior, and instances where agents failed to follow through on promises or cancelled policies, leading to coverage gaps.

  • Google rating: 4.9 out of 5 from 728 reviews (92% five-star).
  • Reviews on this page: 728 Google reviews (143 with written comments, 3 with photos).
  • Owner responses: the business replied to 7% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Insurance Agent serving Charlotte, North Carolina.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
728 reviews on Google
5★669
4★41
3★5
2★4
1★9

Reviews from Google, shown as published (original wording, unedited).

Eddie C6 reviews
★★★★★

Very professional very fast awesome guy. Love this guy.

Review from Google · view on Google
PCR3 reviews
★★★★★

Awesome help a big shoutout to Erik very helpful in getting me insured

Review from Google · view on Google
Malachi Lipford1 review
★★★★★

Huge thank you to Hailey!! She was able to beat the previous premium, happy with her service thank you!

Review from Google · view on Google
Nariya Murray3 reviews
★★★★★

Great experience!

Review from Google · view on Google
Pee L8 reviews
★★★★★

Shoutout to Renee and Celine! It’s always to hear their voices every time i call. They’re always so kind and patient and that’s what we need more of in todays time. Thank you ladies for all that you do!!

Review from Google · view on Google
Marie Jackson11 reviews
★★★★★

I love the owner. He makes you feel like you're family.

Review from Google · view on Google
Timothy Briggs5 reviews
★★★★★

Great customer service. Fast friendly and knowledgeable

Response from the owner · 7 years ago

Mr Briggs, We appreciate your kind words! We look forward to keeping you and your family safe AND insured!!

Review from Google · view on Google
Imaciea Swanigan4 reviews
★★★★★

Awesome experience I hate I didn’t remember his name I would want him to be recognized for the remarkable service he gave and it was fast and efficient thank you so much for your customer service

Review from Google · view on Google
Jarrell Sumter6 reviews
★★★★★

Fast, easy, and reasonable.

Review from Google · view on Google
Kendall Banks1 review
★★★★★

Had a new auto policy in less than 10 minutes with the lowest quote I have found all morning. Service was exceptional, thank you Presley!

Review from Google · view on Google

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Business details