Went well. Quick and efficient. High quality work.
- Price assessment: Reasonable price
- Services: General window replacement

Customers frequently praise the showroom for punctual arrivals, efficient installations, and thorough cleanup after replacing windows and doors. Positive feedback highlights professional communication, fair pricing efforts, and knowledgeable service for repairing older units. However, several low-star reviews cite recurring issues with poor communication, incorrect product orders, and unresolved warranty problems, including water leaks and warped doors that remained unfixed.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Went well. Quick and efficient. High quality work.
Great quality of both the product and people involved throughout the process!!
We're happy to hear this, Beth! Thank you for the five-star review! -KV
Jim did an excellent job Installing my new front door! While putting up a fire detector he notice my closet door wasn’t working. Just did a little adjustment and something that’s been broken for years was fixed. Thank you!
We're happy to hear you had a great experience, Kim! Thank you for the five-star review. -KV
Enver and Luis did a fantastic job of installing our beautiful new replacement picture window. They arrived on time and proceeded to remove the old window and put in the new one and finish the job quickly and efficiently. They cleaned the new window and made sure both the inside and outside work areas were spotless when they left. Best of all, they seemed to really enjoy what they were doing and had fun working together as a team. We know that we will always be satisfied with the whole "Pella Experience" from start to finish!
We're happy to hear this, Lisa! Thank you for the five-star review! -LC
Jim did a wonderful job with the install
We're happy to hear this! Thank you for the five-star review, Paul! -KV
My sliding door looks fantastic! I’m so happy with the way it looks. It’s a great upgrade and Matt did a great job with the installation. Very kind and professional!
We're happy to hear this! Thank you for the five-star review, Julie! -KV
Juan B. showed up on time today and skillfully replaced a window for me. He was prompt, professional and dedicated to the job. Pella provides great products and employs a great team, whether on site or from their offices.
Great to hear, Denise! We appreciate the five-star review! -KV
Matt our installer did a great job. He was here from 7:30am to after 8pm. Came back the next day after another job to make sure everything was all buttoned up. Was friendly and explained things very well.
We're happy to hear this, John! Thank you for the five-star review! -KV
Juan B came and replaced our window quickly and professionally!
We're happy to hear this, Joan! Thank you for the five-star review! -KV
Dontae, Mike and Sean were excellent installers. Very professional, friendly and great communication! They took great care in installing the windows inside and out, and cleaned up everything after they were done. Would highly recommend this crew of installers.
Hi Mary Kay! We're happy to hear this! Thank you for the five-star review! -BR
Pella Windows and Doors Showroom of Plymouth, MN on Google Maps →