Reviewers frequently praise Per Mar Security Services for professional, knowledgeable technicians who provide thorough installation, troubleshooting, and system education. Customers highlight punctuality, clear communication, and efficient resolution of complex issues, noting that staff often go above standard expectations to ensure customer understanding. However, low-star reviews indicate dissatisfaction with specific incident handling, citing system failures during security breaches and unresponsive or rude supervisory conduct when addressing complaints.
Google rating: 4.7 out of 5 from 42 reviews (93% five-star).
Reviews on this page: 42 Google reviews (35 with written comments, 1 with photos).
Owner responses: the business replied to 95% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very comprehensive, patient and took extra time to make sure we understood our phone system.”
“Friendly, helpful, knowledgable, and very patient made for a great experience, would highly recommend not just Derek and Max, but Per Mar in general.”
“Highly recommend Per Mar Security Services for your homes, vacation cabins, business and other places of importance !”
“The Per Mar team is very professional, helpful, customer friendly and quite prompt.”
“was well knowledge on our security system and was extremely helpful with explaining Everything we needed to know, in a way I was able to understand it!”
“We honestly couldn't ask for anything more.”
People customers mention
Derieg3 reviews
Derek3 reviews
Lindblad3 reviews
Chad3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
SandraLocal Guide · 16 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
We highly recommend Dan Derieg for your services. He was very comprehensive, patient and took extra time to make sure we understood our phone system. We will be requesting him again!
Response from the owner · 4 days ago
Sandra, thank you so much for leaving us some kind words and detailing your experience with Dan! We are so happy to hear about how patient, diligent, and communicative he was during your appointment. Please let us know if you need anything else!
Deb Poi5 reviewsiTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Worked with Derek and Max in setting up our new security. Friendly, helpful, knowledgable, and very patient made for a great experience, would highly recommend not just Derek and Max, but Per Mar in general. Thank you gentlemen. - SJ
Response from the owner · 10 months ago
We are so glad that Derek and Max got your new security system set up! Thank you for the recommendation.
ZIRN SILASLocal Guide · 11 reviewsiTotal number of Google reviews ZIRN has written across all businesses on Google Maps, not just this one.
I wish we had more stars to give!! David C and the install team have been amazing and helped us get through a very difficult stage in our startup as a business and provided confidence and support for our site inspections and surprise needs! They are best in class and highly recommend!!!
Price assessment: Reasonable price
Response from the owner · a year ago
Thank you so much! We're glad David was able to help you out, especially during a difficult time.
Edward BenedictLocal Guide · 68 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
We were quite lucky to choose Per Mar security and we have been quite happy with their customer care and services.
David helped us with choosing the correct smarts and parts. Kyle, Jarred, Derrick and the entire service team helped with installation and trouble shooting. The Per Mar team is very professional, helpful, customer friendly and quite prompt.
Thank you Per Mar Securities.
Update 8/16/24:
Per Mar security services team has been phenomenally great.
Derek Y, senior specialist, Anna and Makayla and many others whose names I cannot recall, have been amazingly professional, kind and helpful. One cannot ask for more. Highly recommend Per Mar Security Services for your homes, vacation cabins, business and other places of importance ! You will not be disappointed.
Thank you each and everyone at Per Mar!
Update 7/27/25;
Had the usual issue at the lake home. Derek was there to fix it.
Thank you Derek, Thank you Anna in dispatch. Thank you Per Mar.
Years long happy customer here.
Highly recommend this alarm and security company!
Response from the owner · 4 years ago
Thank you, Edward for your review! We are so glad you have been happy with the customer care and services. We look forward to continuing to work with you.
Holly BrownLocal Guide · 41 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Dan D. was well knowledge on our security system and was extremely helpful with explaining Everything we needed to know, in a way I was able to understand it! He was quick, efficient, And got to the bottom of our issues in a very timely manner!
Response from the owner · a year ago
We are glad that Dan was able to get to the bottom of the issues and make sure you are comfortable with the system.
Cullen Leapaldt4 reviewsiTotal number of Google reviews Cullen has written across all businesses on Google Maps, not just this one.
Dan D did an incredible job. Great communication and very thorough. Our building was a challenge and he kept us updated throughout the entire process. If we needed an electrician he got one, when we needed the fire marshal or elevator inspector onsite he took care of it. We honestly couldn't ask for anything more.
Response from the owner · 2 years ago
Thank you, Cullen, for letting us know that while the building is a challenge Dan was able to be thorough and great with communication getting the project done.
Greg Lee9 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Great service and repair with Tal Lindblad and Dan Derieg on our system at Copper Falls Assisted Living problem was repaired in a timely fashion and a shout out too Brett Walczynski for help in Repair also
Greg Lee
Maintenance Director
Copper Falls Assisted Living
Response from the owner · 2 years ago
Thank you, Greg, for letting us know all that were involved in providing great service on the recent repair at Copper Falls Assisted Living. We appreciate your review!
The HLL Family12 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
As at the bar I manage we absolutely love our system.. any time we have an issue our technician Derek will come out and fix it.. he goes above and beyond., always shows up with a positive attitude and fixes any problem we have.. 10/10 recommend permar for all of your security needs
Response from the owner · 2 years ago
Thank you so much for the 10/10 recommendation of our security offerings and your positive words about Derek. We are so glad he continually goes above and beyond to fix any problems that arise.
