Lawn care service · Depew, NY · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 27 sod installation servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
4.9★★★★★57 Google reviews · 24 photos
95%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Percy's Lawn Care and Son 4.9 out of 5 stars based on 57 reviews, with the owner responding to 84% of feedback. Customers consistently praise the team for punctuality, professional communication, and reasonable pricing for services including mowing, trimming, edging, and landscape cleanups. While most feedback is positive, one reviewer noted a lack of a formal estimate and perceived high costs during an initial meeting.
Google rating: 4.9 out of 5 from 57 reviews (95% five-star).
Reviews on this page: 57 Google reviews (52 with written comments, 2 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 12, 2026.
Service: Sod Installation Service serving Depew, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other sod installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Percy's Lawn Care and SonSod Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Percy's Lawn Care and Son: 93/100 on this factor. Category median: 81.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Percy's Lawn Care and Son: 91/100 on this factor. Category median: 72.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 80.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Percy's Lawn Care and Son: 78/100 on this factor. Category median: 100.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Percy's Lawn Care and Son: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Percy's Lawn Care and Son: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
4.9of 5
5 stars5495%
4 stars24%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 52 written reviews
100%praise
Praise119100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price125%
Reasonable375%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2824%
Speed & response2319%
Quality & results2218%
Price & value1613%
Would recommend1613%
Honesty & trust108%
Communication43%
What customers talk about
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The lawn care crew were professional, friendly and respectful.”
“All know how to do the job efficiently but also well.”
“David and his team did a great job with my lawncare.”
“Timely responses and always do a great job with an affordable rate!”
“I recommend this company and promise you will not be disappointed.”
“They are consistent, reliable, and always a step ahead.”
“Excellent customer service, communication, scheduling, and work!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
April1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Percy’s Lawn Care is very professional and prompt. This is my third year using this service and I am completely satisfied with the team. I recommend this company and promise you will not be disappointed. Great Job….
Reasonable price
Peggy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This has been my first year dealing with Percy’s lawn service and they have been excellent. All know how to do the job efficiently but also well. David and his crew arrive, get to work and mow, trim, edge and leave my yard looking better than ever with never a mess. Every aspect of their business is easy to deal…
K7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I’m an absentee landlord who uses their services. Almost every year I find myself having to change who I use, but I am happy to say, I will be staying. Really happy with their services. I happened to pop up unannounced, and was happy to see, that they have been taking good care of my property! Reasonable rates and great service! Thank you!
robert6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Excellent service! The lawn care crew were professional, friendly and respectful.
CarlaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★
Percy's Lawn Care is awesome..Want a nice landscape, call Percy! Want a quick cut, call son.
KellyLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Percy’s Lawncare is hands-down one of the best decisions I’ve ever made for my properties. David and his team are truly exceptional. They take care of my business property, my family’s homes, and our vacant lots... and I never have to wonder if the job will get done. They are consistent, reliable, and always a step…
Percy’s Lawn Care is very professional and prompt. This is my third year using this service and I am completely satisfied with the team. I recommend this company and promise you will not be disappointed. Great Job….
Price assessment: Reasonable price
Nichole BrownLocal Guide · 21 reviewsiTotal number of Google reviews Nichole has written across all businesses on Google Maps, not just this one.
This has been my first year dealing with Percy’s lawn service and they have been excellent. All know how to do the job efficiently but also well. David and his crew arrive, get to work and mow, trim, edge and leave my yard looking better than ever with never a mess. Every aspect of their business is easy to deal with from billing to results. They never missed a week of mowing. You can tell this is a well run business who wants to provide good service to their customers, which they have achieved. I will continue to have them do any yard maintenance I need.
Rosetta Alexander6 reviewsiTotal number of Google reviews Rosetta has written across all businesses on Google Maps, not just this one.
I’m an absentee landlord who uses their services. Almost every year I find myself having to change who I use, but I am happy to say, I will be staying. Really happy with their services. I happened to pop up unannounced, and was happy to see, that they have been taking good care of my property! Reasonable rates and great service! Thank you!
robert cabb6 reviewsiTotal number of Google reviews robert has written across all businesses on Google Maps, not just this one.
Percy's Lawn Care is awesome..Want a nice landscape, call Percy! Want a quick cut, call son.
Response from the owner · 10 months ago
Thank you for the great feedback. We are glad you enjoy the landscape work and the lawn care service. We appreciate the support and the recommendation.
Kelly DianeLocal Guide · 7 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Percy’s Lawncare is hands-down one of the best decisions I’ve ever made for my properties. David and his team are truly exceptional. They take care of my business property, my family’s homes, and our vacant lots... and I never have to wonder if the job will get done. They are consistent, reliable, and always a step ahead.
People constantly compliment how good my properties look. From snow removal in the winter to clean-ups in the summer, they handle everything with excellence. Their crew is always friendly, fast, and professional, and it shows in the quality of their work.
They’re fully staffed, insured, and extremely dependable, which gives me so much peace of mind. I confidently recommend Percy’s Lawncare to anyone looking for a team that truly cares and consistently delivers top-tier service.
They’re amazing... you won’t regret choosing them!
Response from the owner · 10 months ago
Thank you for the incredible review. We are grateful for the trust you have placed in us across all your properties. We work hard to stay reliable, consistent, and ahead of your needs, so it means a lot to hear that reflected in your experience. We appreciate the compliments on our team and the work we provide year-round. Thank you for the strong recommendation and continued support.
Ashley Litwin4 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Excellent customer service, communication, scheduling, and work! They made a huge overgrown garden into a peaceful masterpiece again. End of the season cleanup was also spectacular. Highly recommend this company.
Response from the owner · 11 months ago
Thank you for the thoughtful review. We are glad the communication, scheduling, and final results all met your expectations. It was a pleasure turning your garden back into a space you can enjoy. We appreciate the recommendation.
Samuel JaworskiLocal Guide · 29 reviewsiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Just a day after calling for a yard cleanup towards end of season they got my whole house front and back done in an hour with photos to prove completion. Can't ask for more!
Response from the owner · 11 months ago
Thank you for the great review. We are glad we could get your cleanup done quickly and to your satisfaction. We appreciate the kind words.