2nd time coming here exceptional customer service always!

Perfect Screen
Perfect Screen at a glance
Google reviewers rate Perfect Screen five stars based on 1152 reviews, highlighting rapid turnaround times and fair pricing for device repairs. Customers frequently note friendly staff, clear communication, and efficient service for screen replacements and data transfers. However, a minority of low-star reviews criticize high costs for accessories, limited returns policies, and perceived inaccuracies regarding parts availability for specific phone models.
- Google rating: 5.0 out of 5 from 1,152 reviews (99% five-star).
- Reviews on this page: 1,149 Google reviews (957 with written comments, 73 with photos).
- Owner responses: the business replied to 88% of reviews.
- Most recent review: October 26, 2026.
- Service: Apple Repair Service serving Charlotte, North Carolina.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Great experience, replaced very quickly
The process to repair my screen was absolutely smooth snd fairly priced. I would recommend this place to everyone I know and will definitely be coming back to repair all my phones in the future. In a great location, parking close by and a very nice vibe inside. Don’t repair your phone or other devices anywhere else.
Really great fixed my phone in 15 minutes!!! Best phone fixing place in Charlotte highly recommend
Great business vary fast was a life saver
An absolute lifesaver! I am traveling from India, and on my birthday, my mobile screen severely cracked and the phone completely stopped working. I was utterly stranded with no way to communicate with my family back home, which was incredibly stressful. I found Perfect Screen, and they were an absolute blessing. They provided an extremely prompt and quick screen replacement right when I needed it most. I am so incredibly grateful for their help. They are extremely kind, utterly professional, and do top-tier work. I highly recommend them for any future tech repairs!
I had a great experience with the screen replacement service. The repair was completed quickly, and my device looks and works like new. Dyago, was professional, friendly, and kept me informed throughout the process. The pricing was fair, and the quality of the repair exceeded my expectations. I highly recommend this service to anyone looking for fast, reliable screen repairs.
great place i loveeee the lady at the front always nice
Great service
Very good customer service 10/10 great service
Business details
- Phone: (980) 867-3215
- Website: ncperfectscreen.com
- Service area: Charlotte, NC