Google reviewers rate Performance 1 Roofing & Construction five stars based on two hundred and twenty reviews, with the owner responding to every comment. Customers frequently describe roof replacements, repairs, and inspections as punctual, efficient, and clearly communicated, noting that crews cleaned up sites and provided honest assessments without unnecessary upselling. However, two low-star excerpts criticize the company for failing to complete requested work and for unresponsiveness regarding payments.
Google rating: 5.0 out of 5 from 220 reviews (99% five-star).
Reviews on this page: 219 Google reviews (202 with written comments, 28 with photos).
Owner responses: the business replied to 100% of reviews.
Performance One was an excellent source for our roof replacement and we couldn't be happier with John Masterson who was so there for us and helping us through the process. My husband is a disabled veteran and Veteran John stepped up to the plate to help so we had no worries. Proud to be Americans with Performance One and our Fellow Veterans❤️
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Samuel Anscher1 reviewiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Performance 1 Roofing did an excellent job. Paul was professional, helpful, and made the whole process easy.
Response from the owner · a month ago
Thank you so much, Samuel! We truly appreciate your kind words and are glad to hear that Paul and the Performance 1 Roofing team made the process easy and stress-free. Thank you for choosing us for your roofing needs!
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Raymond Ford6 reviewsiTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
These guys were great. Tom is the nicest and most professional person that I've met in a long time. His mannerism made it very easy for me to understand about the job. And the guys doing the job we're so nice, I can't say enough about them. This is one roofing company that knows how to treat people. I will definitely refer anyone to Performance 1 Roofing And Construction. Thank you all very much.
Response from the owner · a month ago
Thank you so much! Tom is truly our favorite here at the company too! I am glad we were able to exceed all your expectations!
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Penny Niffen1 reviewiTotal number of Google reviews Penny has written across all businesses on Google Maps, not just this one.
Thank you, Penny! We really appreciate the kind words. We’re glad to hear our crew was punctual, polite, and respectful of your property by cleaning up after the work. Thank you for choosing Performance 1 Roofing!
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Jordan Mitchell1 reviewiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Paul was professional and straightforward throughout the project. The crew did quality work and finished as promised.
Response from the owner · a month ago
Thank you for the kind words! Delivering exactly what our customers need is always the goal, and we're thrilled the workmanship impressed you. We appreciate your trust in Performance 1 — don't hesitate to reach out anytime!
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Kari Lofland1 reviewiTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Paul and his crew were fantastic from beginning to end. They worked efficiently and left our property looking great.
Response from the owner · a month ago
Kari, thank you so much for the wonderful feedback! Fantastic from beginning to end is exactly the experience we work hard to deliver on every job. We're glad the crew's efficiency came through and that your property was left in great shape — that's always a priority for us. We truly appreciate you choosing Performance 1 Roofing & Construction and hope to be your go-to team for any future needs!
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Brandon Ackerson1 reviewiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Very happy with our roofing project. Paul was knowledgeable, communicative, and made sure everything was completed properly.
Response from the owner · a month ago
Brandon, thank you so much for sharing that! Being knowledgeable and communicative while making sure every detail is completed properly is the standard we hold ourselves to on every project. We're thrilled to hear you're happy with the results. We truly appreciate your trust in Performance 1 Roofing & Construction — don't hesitate to reach out anytime you need us down the road!
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Ileana GonzalesLocal Guide · 10 reviewsiTotal number of Google reviews Ileana has written across all businesses on Google Maps, not just this one.
John has been incredible to work with, we ran into so my problems with insurance, including three inspections and an engineers report for our damage. Each time John was either here or made sure someone was and always followed up with me and our insurance. Couldn’t recommend P1 more!
Services: Roof inspection
Response from the owner · 2 months ago
Thank you so much, Ileana! We truly appreciate you taking the time to share your experience. We know how stressful dealing with insurance and multiple inspections can be, and we’re so glad John and the P1 team were there for you every step of the way. Thank you for trusting P1—we’re grateful for your recommendation!
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Sally Fitzpatrick5 reviewsiTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
John Masterson with Performance 1 Roofing went above and beyond to help us get our new roof. He was very professional with his approach about identifying our roofing problems after a severe storm and walked us through the entire insurance process from start to finish. Highly recommend!!
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof repair for storm & wind damage, Roof inspection
Response from the owner · 3 months ago
Thank you so much, Sally, for your kind words and recommendation! We’re thrilled to hear that John Masterson made the process smooth and stress-free for you. Helping homeowners navigate storm damage and the insurance process is something we take great pride in. We truly appreciate your trust in Performance 1 Roofing and are honored to have earned your recommendation. Enjoy your beautiful new roof, and please don't hesitate to reach out if you ever need us in the future!
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Heather Walsh5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
These guys had my whole job done, from recognizing the damage to everything completed, in less than a week! Excellent!
Price assessment: Reasonable price
Services: Roof repair for storm & wind damage
Response from the owner · 3 months ago
Thank you, Heather, for the wonderful review! We're so glad we could make the process quick and hassle-free for you. Providing quality work at a fair price is exactly what we strive for, and we're thrilled to hear your storm damage repair was completed in less than a week. We truly appreciate your trust in Performance 1 Roofing & Construction and are here anytime you need us!
