Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Performance Lube 915 LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Performance Lube 915 LLC

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 241 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Performance Lube 915 LLC is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Performance Lube 915 LLC is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Performance Lube 915 LLC is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Performance Lube 915 LLC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Performance Lube 915 LLC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Performance Lube 915 LLC is better than 76% of auto repair shops.B
76

Reviews for your job

Customers hired Performance Lube 915 LLC for 8 kinds of job.

Performance Lube 915 LLC for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 151
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto engine diagnostic”

DLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I bring all three of my vehicles here for oil changes and inspections. Best customer service, professionalism and prices in town. I drive all of the way from the westside for Paul’s services. Don’t believe any of the 1 stars. I’ve been coming here for over 4 years and I will go nowhere else. Thank you Paul for taking care of my rides. God bless!!

Auto engine diagnosticEngine repairOil change
mamador00213 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast, friendly, and reliable. Good customer services, high quality work, and great communication. 10/10. 100%

Great priceAuto engine diagnosticEngine repairTransmission replacement
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did a pre-purchase inspection for me and were super efficient. They walked me through the results and were very kind. On top of all of these positives, they offer great prices. We will definitely continue to use them as our trusted mechanics!

Great priceAuto engine diagnostic
Fernando7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Friend recommended very satisfied with work and detailed diagnostic now I recommend to all. These technicians know what they are doing they pin point the problem no BS. and get it done right the first time I applaud them. Good Job Guys 👏

Great priceAuto engine diagnosticOil change
SG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very good customer service & full of integrity (: Recommend as personal mechanic. Paul is an amazing help. ⭐️ ⭐️⭐️⭐️⭐️

Great priceAuto engine diagnosticOil changeService not listed
Christian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Make this your go to for oil changes, amazing prices! Great experience!

Great priceAuto engine diagnosticBrakesOil change
Yessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent customer service and great prices a good product and quality of mechanics a place I will recommend to my friends

Great priceAuto engine diagnosticEngine repair
Audrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After having trouble finding a reliable mechanic, I was relieved when I found this one. Fearnie helped me through the whole process from start to finish. He answered all my questions and was able to have my vehicle ready the same day. I really loved the transparency on pricing! He did not do any extra work that was…

Great priceAuto engine diagnostic
RODRIGO3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excelente servicio de rápido y eficiente.

Great priceAuto engine diagnosticOil change
Kimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came here after my check engine light came on during a cross-country drive. Luckily, nothing was actually wrong with my car and they advised I could continue my journey. They were incredibly kind and explained everything to me thoroughly. Definitely recommend them as mechanics you can trust!

Great priceAuto engine diagnostic
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place and it's staff are considerate, professional, and HONEST! The work they did on my Ford Explorer was done with care and with the utmost professionalism I've ever known in El Paso. Thank you Performance Lube 915 for the great work you did, I truly appreciate it. You have earned my trust and a new customer.

Auto engine diagnosticEngine repair
edgar12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great and reliable service. Did an oil change and tire rotation and it was all done in a reasonable timeframe. I would recommend them 100%. Ask for Rene!

Auto engine diagnosticOil changeTires
Angelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

had a HUGE overhaul done on my black impala that has almost 200,000. Runs like a champ now! Thank you so much to Pablo and his team for the quick turn around a MUCH needed job done right. Completely has my trust to recommend and choose no where else to go.

Auto maintenanceBrakesAuto engine diagnostic
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These cat's are professional had the repairs at a timely manner highly recommend them A++++

Auto brake repairAuto emissions testingBrakes
HENDRY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnostic
Isa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceAuto engine diagnosticTransmission replacementOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 81%Reasonable 19%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change52—
Auto engine diagnostic16—
Engine repair14—
Brakes7—
Auto maintenance3—
Auto brake repair3—
Transmission replacement2—
Auto battery maintenance2—

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