Analyzing 6,714,2966.7M ReviewsFor 18,88218.9K Experts

Experts Reviews · Company report
Performance Lube 915 LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%76+5.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Performance Lube 915 LLC

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 241 Google reviews

📞 Call (915) 975-0650Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Performance Lube 915 LLC is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Performance Lube 915 LLC is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Performance Lube 915 LLC is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Performance Lube 915 LLC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Performance Lube 915 LLC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Performance Lube 915 LLC is better than 76% of auto repair shops.B
76

Reviews for your job

Customers hired Performance Lube 915 LLC for 8 kinds of job.

Performance Lube 915 LLC for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Oil change” · showing 20

DLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I bring all three of my vehicles here for oil changes and inspections. Best customer service, professionalism and prices in town. I drive all of the way from the westside for Paul’s services. Don’t believe any of the 1 stars. I’ve been coming here for over 4 years and I will go nowhere else. Thank you Paul for taking care of my rides. God bless!!

Auto engine diagnosticEngine repairOil change
IvetteLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent service and customer attention

Great priceOil changeService not listed
Ernie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Prompt, friendly and affordable service. Transparent about work and very knowledgeable. Will definitely bring all my cars here moving forward.

Reasonable priceOil changeService not listed
JasonLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Just wanted a place near my house for an oil change and wow did I find a gem! The two gentlemen working were professional, thorough, and efficient. Took my other car the next day! I only used their oil change services, but they are a one stop shop. I will definitely be using them for my auto needs in the future!…

Reasonable priceOil changeService not listed
Luis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Guys did Great I have gotten work done on both of my vehicles in the past and I definitely will be going back to them if I need any future services

Great priceEngine repairOil change
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ I had a great experience getting my oil changed here today! The two guys were very friendly, helpful, and honest. They took me in without an appointment, which I really appreciated since I’m not from the area. The service was quick, and I’m especially grateful that they took the time to let me know about my…

Great priceOil change
Jesus8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went in for an oil change. 25 mins & I was out. Fast service. Great group of guys. Great prices. Highly recommended.

Great priceOil change
EdgarLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I live a few houses down and they have done my wife’s oil change and serviced my air conditioner and they did a great job. They are quick and customer service is awesome. They sent me an invoice through text and I was able to pay on it as well. They have great prices and won’t overcharge you for services you don’t…

Great priceOil changeService not listed
MakLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They did an oil change it was fast and cheap recommended Me hicieron un cambio de aceite fueron rapidos y a buen precio recomendados

Customer photo from Mak's review
Great priceOil change
Teresita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Staff were very friendly. Got my car in without an appointment needed for oil change, tire rotation and brake service. Best price around El paso!

Great priceBrakesOil change
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thanks so much Performance Lube! I really appreciate you all. Every time I come in they make sure to check all of my fluids and I know they are trustworthy. I would highly recommend them over any of the big oil changing companies.

Great priceOil change
LexiLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great price, fast service and awesome communication!! Very helpful!

Great priceOil change
neelix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great staff, fast oil changes and inspections.

Great priceOil change
Luis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing service. Very assuring and straightforward. Would recommend

Great priceOil change
PerkinsLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Paul was very nice and efficient. Called first and when I arrived no longer than the wait time he stated otp. Will return offered beverage and clean waiting area.

Customer photo from Perkins's review
Oil change
Fernando7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Friend recommended very satisfied with work and detailed diagnostic now I recommend to all. These technicians know what they are doing they pin point the problem no BS. and get it done right the first time I applaud them. Good Job Guys 👏

Great priceAuto engine diagnosticOil change
JesusLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The customer service and actual servicing of the vehicle is top notch! they even helped me out installing my vehicle Texas plates on. Super friendly highly recommend!! I was in and out in less than 25 minutes!! Go performance lube 915👍

Great priceOil change
Steph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast service! Professional and courteous! Most of all best prices 👌 🙌

Great priceOil change
TanyaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing service . I was in and out in 15 min! Paid 55$ for synthetic due to a promotion they have this month! Super friendly guys!! This is embarking coming for now on !!!

Great priceOil change
SG4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very good customer service & full of integrity (: Recommend as personal mechanic. Paul is an amazing help. ⭐️ ⭐️⭐️⭐️⭐️

Great priceAuto engine diagnosticOil changeService not listed

Show more oil change reviews (32 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 81%Reasonable 19%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change52—
Auto engine diagnostic16—
Engine repair14—
Brakes7—
Auto maintenance3—
Auto brake repair3—
Transmission replacement2—
Auto battery maintenance2—

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